Flight Delays and Cancellations at Dusseldorf Airport

At Dusseldorf Airport it may happen that sometimes your flight is canceled or delayed at the airport. However, Many Passengers do not know they are eligible for compensation up to 600€ under EU law for such mishaps. On this page, you will find information about how to deal with flight delays or flight cancellations at Dusseldorf Airport.

Enter your flight details and check how much you are entitled to.

Right to compensation for Dusseldorf flight delays or cancellations

If you are affected by the flight delays or flight cancellations at Dusseldorf Airport, don’t worry you might be eligible to get compensation up to 600€.

Furthermore, inconvenience due to overbooking, missed connecting flight due to delay or cancellation, or if flight route changes, are some other problems under which you can ask for compensation.

We here at ClaimFlights will help you find out whether you are eligible for compensation, and how much you can claim.

Check how much you can claim using our free flight compensation calculator. Provide some basic details such as flight number, flight date, and the reason behind the inconvenience and file a claim.

Passenger Rights under EU 261 Rule

Under EC Regulation 261/2004, air passengers are entitled to compensation or refund from the airlines, if the airline was responsible for …

  • flight delays: if you reached the final destination with later than 3 hours.
  • flight cancellations: if you were informed about flight cancellation without any prior notice.
  • overbooking: if you were denied boarding due to overbooking.
  • missed connection: if you missed your connecting flight due to delay or cancellation of your first flight, and reached later than 3 hours at the final destination.

Let’s understand in detail, under what circumstances you can claim compensation and when you can ask for a refund.

Dusseldorf Airport flight delays

For Dusseldorf flight delays of more than three hours, you could be entitled to compensation up to 600€ under EU law EC 261.

Under EC Regulation 261/2004, you are entitled to financial compensation or refund for longer flight delays.

You may be eligible for compensation if …

  1. You reached the final destination later than 3 hours
  2. You have been departed from or arrived at, Dusseldorf Airport
  3. And, the delay was not due to extraordinary circumstances

How much can you claim for Dusseldorf Airport delays?

For flight delays over three hours on arrivals, you could be entitled to compensation up to 600€ (or £510).

The amount of compensation varies between 250€ to 600€ depending upon the route distance and length of the delay.

The table below clarifies how much you can claim for Dusseldorf’s delayed flight.

Short distance
(up to 1500 km)
Medium distance
(1501 to 3500 km)
Long-distance
(more than 3500 km)
e.g., Frankfurt to Madrid e.g., Frankfurt to Istanbul e.g., Frankfurt to New York
€250 €400 €600*

* the amount may get reduced by 50%, i.e., you may get up to 300€ for a distance of over 3500 km if EU borders were not crossed.

What should you do if your flight was delayed?

w

Ask a reason for delay

Ask the airline for a reason behind it. Get confirmation in writing from the airlines’ customer service.
l

Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.
i

Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

Check Eligibility

Enter your flight details into our claim checker and check if you are eligible for compensation.

Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

Flight departure delays

If your Dusseldorf Airport flight was delayed to depart over two hours, you are entitled to ‘right to care’ assistance.

For 2+ Hours Flight Delays

Foods/Snacks

Free meals and refreshments.

Communication

2 free phone calls, email or fax service.

For 5+ Hours Flight Delays

Foods/Snacks

Free meals and refreshments.

Communication

2 free phone calls, email or fax service.

Flight

Re-routed to the earliest available flight

Refund

Refund of the ticket cost, if you were unwilling to travel

Accomodation

Hotel accommodation & transport facility for an overnight delay.

Was your flight delayed for more than 3 hours?

Claim Compensation

Dusseldorf Airport Flight Cancellations

If you were informed about flight cancellations without prior notice of at least 14 days, you can either apply for a refund, or you may ask for an alternate flight.

You can claim compensation between 125€ and 600€ depending upon ….

  • days you were informed before
  • the length of delay, and
  • route distance

If the flight to, or at, Dusseldorf Airport was canceled, you have two options to choose from …

  • apply for a refund, or
  • ask for an alternative flight

If your alternate flight delays for more than 2 hours, you could be eligible for compensation under EU law.

Whereas, for flight cancellation due to extraordinary circumstances, you could not claim compensation.

Was your flight cancelled without any notice?

Claim Compensation

Missed Flight Connection

You may be entitled to Dusseldorf missed connecting flight compensation under the European Union Regulation EC 261, if …

  1. the same airline operates your connecting flight(s) which you missed due to a delay or cancellation of your first flight, and
  2. the delay at the final destination is more than three hours.

You could claim up to 600€ for a missed flight. Whereas, in order to be eligible for compensation you must satisfy the above criteria.

How to claim compensation for a delayed flight?

We are specialized in helping airline passengers get their compensation from the airline.

1

Check Entitlement

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Check if you can claim using our compensation checker tool.
2

Enter Flight Details

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Fill in your flight number, date of journey, and some further information.
3

Assign to us

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For a hassle-free claim, assign us your case by signing the digital contract.
4

We process your case

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Our claim experts will take all your hassles, and claim on behalf of you.
5

Get Compensation

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Don’t be late, claim for your rights today.

Assign us your claim and let us fight for your rights

Fast, easy, and risk-free compensation claims through "ClaimFlights"

Useful Information On Dusseldorf Airport

Dusseldorf Airport is located in Düsseldorf-Lohausen. It is the largest airport in North-Rhine Westphalia and is the third-largest airport in Germany after Frankfurt and Munich. It has heavy air traffic and around 65 airlines operate through the airport to numerous destinations.

American-Airlines
IATA & ICAO Code
The IATA code of Dusseldorf Airport is “DUS” and the ICAO code is “EDDL”.
Dusseldorf Airport Terminal

The Airport has mainly three terminals, all of it are connected by the central spine.

Terminal A: It is used by Lufthansa and Eurowings Airlines partners and Star Alliance Members. It includes All Nippon Airways, Air China, Austrian Airlines, Croatia Airlines, LOT Polish Airlines, Scandinavian Airlines, TAP Portugal, and Swiss International Air Lines.

Terminal B: It is used for domestic and European flights. For Star Alliance, SkyTeam and Oneworld members such as Aegean Airlines, Alitalia, British Airways, KLM, Finnair, Iberia, and Air France.

Terminal C: It is mainly used for non-European flights such as Delta Air Lines, Emirates, Etihad Airways, and Mahan Air.

Dusseldorf Airport Weather Delays

Mainly the reason behind Dusseldorf Airport delays is extreme weather or air traffic congestion. In such bad weather conditions, or when it’s not your fault you should check your flight’s status and speak to your airline crew, or alternatively look for your rights.

Why choose “ClaimFlights”?

No win = No fee

Yes, you read it right, we do not charge any upfront fees until we win the case and get compensation from the airlines.

Success Fee 25%

Our success fee is just 25% (no VAT, if you are a non-EU resident). We have a fantastic success record and fair prices.

No Legal Action Fee

No legal action fee or admin fee. (It’s free of charge, and no hidden costs, even if we have to take your case to court).

Best Payout

You get the best payout when compared with the other claim companies. Check out the price comparison.

Close to 100% Success

Close to 100% success ratio in court. Our legal claim experts are well trained and experienced in sending claim letters.

Test Winner

We are a test winner in many flight delay provider tests. And, you get the best payout for your delayed flight.
Petya Petrova

Petya Petrova

International Legal Strategist

Petya Petrova-Racheva holds a Master of Law (LLM) degree, and has broad knowledge of European Laws in different countries. She loves travelling and her dog, as well as her family.

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Higher Fees (£50 to £500, + Hearing Fees)

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Risk of losing money

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