Compensation for Emirates Airlines Flight Delays or Cancellations

Emirates Airlines Delayed or Cancelled Flight Compensation

If your Emirates flight was delayed or canceled, you could be entitled to up to €600 in flight compensation (minus provision). ClaimFlights stands ready to help you secure the compensation you rightfully deserve.

Emirates Flight Delay Compensation

If you’ve experienced a flight delay with Emirates, you may be eligible for European flight delay compensation under EU Regulation 261/2004. This regulation ensures that passengers facing delays of three hours or more on Emirates flights can claim compensation of up to €600.

Emirates is committed to providing excellent service, and if your flight was delayed due to reasons within their control, such as technical issues or operational mishaps, you can submit a claim to receive your due compensation.

Ensure you retain your travel documents and evidence of the delay to facilitate a smooth claims process.

Emirates Flight Cancellation Compensation

If your Emirates flight was canceled, you may be entitled to compensation under EU Regulation 261/2004. This regulation protects passengers by offering compensation of up to €600 for cancellations that are within the airline’s control and notified less than 14 days before departure.

Emirates strives to minimize disruptions, but in cases where your flight is canceled due to operational reasons, technical issues, or other factors within their control, you can file a compensation claim.

Make sure to keep your booking details and any correspondence regarding the cancellation to ensure a seamless claims process.

How Much Can I Claim Compensation For Emirates Flight?

The amount of compensation varies between 250 to 600 Euros depending upon the length of the delay and distance of your flight.

The table below shows the amount of compensation that you may claim for Emirates flight delays:

Short distance
(up to 1500 km)
Medium distance
(1501 to 3500 km)
Long-distance
(more than 3500 km)
e.g., Frankfurt to Madrid e.g., Frankfurt to Istanbul e.g., Frankfurt to Dubai
€250 €400 €600*

* * the amount may get reduced by 50%, i.e., you may get up to 300€ for a distance of over 3500 km if EU borders were not crossed.

Your Flight Has Been Delayed or Canceled. What Should You Do?

w

Ask a reason for the delay

Ask the airline for the reason behind the delay. Get confirmation in writing from the airlines’ customer service.
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Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.
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Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

Check your Eligibility

Enter your flight details into our compensation checker to check if you are eligible for compensation.

Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

Flight departure delays

If there’s a delay at departure, you are eligible for the “Right to Care.” The airlines must offer:

For 2+ Hours of Flight Delays

Foods/Snacks

Free meals and refreshments.

Communication

2 free phone calls, email or fax service.

For 5+ Hours of Flight Delays

Foods/Snacks

Free meals and refreshments.

Communication

2 free phone calls, email or fax service.

Flight

Re-routed to the earliest available flight

Refund

Refund of the ticket cost, if you were unwilling to travel

Accommodation

Hotel accommodation & transport facility for an overnight delay.

Was your flight delayed for more than 3 hours?

Claim Compensation

Know Your Rights for Emirates Airlines following EC Regulation 261/2004

EC Regulation 261/2004 protects air passengers departing from EU airports or with an EU airline to an EU destination.

Compensation under this regulation is contingent upon specific conditions and exceptions, particularly excluding extraordinary circumstances like weather-related delays or cancellations.

For passengers flying to Emirates from an EU airport experiencing avoidable delays or cancellations, compensation is applicable as per Regulation (EC) No. 261/2004.

Compensation amounts vary based on distance and delay duration:

  1. Up to 250€ for flights up to 1,500 km.
  2. Up to 400€ for flights between 1,500 km and 3,500 km.
  3. Up to 600€ for flights over 3,500 km and delays of more than 4 hours

Eligibility Criteria For Compensation Claims

EC Regulation 261/2004, a crucial European Union law, applies comprehensively across EU and Non-EU airspace, granting broad eligibility for compensation claims regardless of passenger nationality.

Key eligibility points under Regulation 261/2004:

  • Applicability: The regulation covers flights departing from any EU airport with any airline, or arriving at an EU airport with an EU-based carrier.
  • Passenger Eligibility: All passengers, regardless of citizenship, are eligible to claim compensation for delays or cancellations meeting specified criteria.

Flight Scenarios:

  • EU to EU: Compensation Applicable for both EU and non-EU airlines.
  • EU to Non-EU: Compensation rights extend to both EU and non-EU airlines.
  • Non-EU to EU: Compensation rights are upheld for EU airlines only.
  • Non-EU to EU: Non-EU to Non-EU: Compensation rights do not apply.

This regulation ensures that passengers experiencing qualifying disruptions, such as delays over three hours or sudden cancellations, have the right to seek compensation, varying from 250€ to 600€ based on flight distance and delay duration.

How To Claim Emirates Flight Compensation

If your Emirates flight has been delayed, or canceled, or you’ve experienced denied boarding, you may be entitled to compensation under various aviation regulations. Here’s a detailed guide to assist you in navigating the claims process, including how to fill out the Emirates flight delay compensation form, with the help of ClaimFlights.

Step 1: Gather Documentation and Know Your Rights

To support your claim, gather all relevant documentation and familiarize yourself with Emirates Airlines’ policies on flight delays and cancellations:

  • Flight Details: Keep your booking confirmation and boarding passes.
  • Receipts for Expenses: Save any receipts for expenses incurred due to the delay or cancellation, such as meals or accommodation.
  • Understand Regulations: Be aware of applicable regulations, like EU Regulation 261/2004 for flights departing from or arriving in the EU, and Emirates Airlines’ policies.

Step 2: Check Eligibility

Determine if your flight qualifies for compensation based on Emirates delay policy and applicable regulations:

  • Duration of Delay: The delay is typically over 3 hours.
  • Flight Distance: Flight Distance: Compensation amounts vary based on the distance of your flight.
  • Flight Distance: Circumstances: The delay must not be due to extraordinary circumstances, such as severe weather or security risks.

Step 3: Submit Your Claim with ClaimFlights

Once you have all the necessary information, you can submit your claim through ClaimFlights. Here’s how:

  • Visit ClaimFlights Website: Go to the ClaimFlights website and navigate to the Emirates Air Lines compensation page.
  • Enter Your Details: Provide your flight details, delay duration, and other required information.
  • Enter Your Details: Upload Supporting Documents: Upload your boarding pass, communication from Emirates, and any other relevant documents.
  • Submit the Claim: Follow the instructions to submit your claim. ClaimFlights will handle the rest, including contacting Emirates on your behalf.

Step 4: Track Your Claim and Follow Up

After submitting your claim, use the reference number provided by ClaimFlights to track the status of your claim:

  • Track Your Claim: Use the reference number to check the progress through their website or customer service.
  • Await Response: ClaimFlights will review your claim and notify you of their decision via email or through their online portal. If approved, compensation will be provided as per the policy. If denied, ClaimFlights will review the reasons provided and advise you on the next steps.
  • Follow if Necessary: If you don’t receive a response within the expected timeframe or have further questions, ClaimFlights can follow up with Emirates Airlines on your behalf to ensure your claim is processed.

Was your flight cancelled without any notice?

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What To Do If You Missed A Connecting Flight With Emirates?

Air travelers may miss their connecting flight due to delays, cancellations, or denied boarding. In such situations, you could be eligible for compensation.

To claim compensation for Emirates missed flight connection, you must book the entire journey under one booking reference.

Alternatively, you can ask for a refund of the ticket cost (which should be credited in the next 7 working days) if you are not willing to travel.

Under European Union Regulation EC261, you could be entitled to compensation if …

  • the same airline operates your connecting flight(s) which you missed due to a problem on your first flight, and
  • delay at the final destination is more than three hours.

Emirates Compensation For Denied Boarding Due to Overbooking.

If you are denied boarding, you may qualify for compensation from Emirates, depending on the reason. EU 261 does not cover being too intoxicated, unwell, or lacking proper documents (like a passport or visa).

If you were denied boarding due to overbooking, you may be eligible for compensation up to 600€ under the European Regulation EC 261 if …

  • you have presented yourself on time for check-in, and
  • you have a valid flight reservation and travel documentation, and
  • you didn’t voluntarily give up your seat
  • you reached the destination later than three hours

Alternatively, you can ask for a refund of the ticket cost (which should be credited in the next 7 working days), if you are not willing to travel.

Can I Claim For Flight Delays Or Cancellations Due To Extraordinary Circumstances?

Extraordinary circumstances are conditions – beyond the control of airlines. If the flight delay or cancellation was caused due to extraordinary circumstances, there’s no compensation as such circumstances are beyond the airlines’ control.

Examples of extraordinary circumstances include bad weather conditions, natural disasters, political unrest, a threat to the safety of the flight or passengers, or a passenger falling ill, etc.

How to claim compensation for delayed or canceled flights?

We are specialized in helping air passengers to get their compensation quickly from the air carrier. With a track record of assisting over 23K+ passengers and achieving exceptional results, ClaimFlights is a trusted flight claim company.

1

Check Entitlement

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Check if you can claim using our compensation checker tool.

2

Enter Flight Details

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Fill in your flight number, date of journey, and some further information.

3

Assign to us

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For a hassle-free claim, assign us your case by signing the digital contract.

4

We process your case

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Our claim experts will take all your hassles, and claim on behalf of you.

5

Get Compensation

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Don’t be late, claim for your rights today.

Assign us your claim and let us fight for your rights

Fast, easy, and risk-free compensation claims through "ClaimFlights"

Useful Information about Emirates Airlines

Emirates Airlines (IATA: EK) is recognized as one of the largest airlines in the Middle East. It is a subsidiary of The Emirates Group, which is owned by the Government of Dubai.

Emirates hub is located at Dubai International Airport, and its headquarters is located at Garhoud, Dubai, UAE.

Emirate-Airlines
It is considered as the world’s 4th largest airline in terms of the scheduled revenue passenger-kilometers flown.

It is known to operate two different types of fleet, one is the Airbus and the other is the Boeing.

Emirates Airlines Flight Destinations
As of January 2020, Emirates flies to 161 destinations in 85 countries across six continents from its hub.

Following is the list of Emirates European flight routes.

Country City
United Kingdom Birmingham, Glasgow, London, Manchester, Newcastle upon Tyne, Edinburgh
Germany Düsseldorf, Frankfurt, Hamburg, Munich
Italy Bologna, Milan, Rome, Venice
France Lyon, Nice, Paris
Spain Barcelona, Madrid
Switzerland Geneva, Zürich
Denmark Copenhagen
Netherlands Amsterdam
Sweden Stockholm
Belgium Brussels
Hungary Budapest
Turkey Istanbul
Cyprus Larnaca
Austria Vienna
Croatia Zagreb
Czech Republic Prague
Greece Athens
Ireland Dublin
Poland Warsaw
Portugal Lisbon
Norway Oslo
Emirates Flight Check-in Facility
Online check-in: Air passengers can check in online using the Emirates Airlines online check-in service. You may have the option to select the desired seat, printing an e-Boarding pass, etc. This service is available 48 hours prior to the scheduled departure time and closes 90 minutes before the scheduled departure time.

Mobile check-in: Air passengers can also use the Emirates mobile online check-in feature to choose their seats and check-in through Mobile.

Airport check-in: Air passengers can approach the counters for a boarding pass and drop their baggage etc. For airport check-in, there are separate counters available for Economy and Business Class passengers.

Emirates Airlines Baggage Policy
Cabin Baggage Allowance
Ticket Type Hand Baggage Max. Size Max. Weight
First Class and Business Class 1 Carry-on 55 x 38 x 20 cm 7kg (15Ibs)
1 Briefcase or garment bag 45 x 35 x 20 cm
Economy Class 1 Carry-on 55 x 38 x 20 cm 7kg (15 Ibs)
Checked Baggage Allowance
Ticket Type Max. Size Max. Weight
First Class 300 cm / 118 in 50kg (110Ibs)
Business Class 300 cm / 118 in 40kg (88Ibs)
Economy Class 300 cm / 118 in 20 kg (44 lbs) – 35 kg (77 lbs)

Note: You can check-in as many bags as you like, as long as the total weight does not exceed the maximum weight for your class of travel. However, each individual bag must weigh less than 32 kg. To find the updated baggage policy, we recommend to follow their website: Emirates baggage policy.

Emirates Airlines Services & Awards
Over the years, Emirates has won numerous awards for a wide variety of services offered by them, Best in-flight entertainment (Skytrax World Airline Awards), Leading Airline in the Middle East (World Travel Awards Middle East), Best Airline Worldwide (Business Traveller Awards), etc.
Emirates Airlines Reviews

In terms of airline review, Skytrax has rated Emirates Airlines an average of 5 stars out of 10 based on 2387 customer reviews as of April 2021, for its customer services and performance. Customers have rated 3 of 5 stars for its Food & Beverages, Seat Comfort, Value for Money and Staff Service and 4 of 5 stars for In-flight entertainment.

Emirates Airlines Contact Information
The information below might be useful for you to contact Emirates Airlines directly

Website: Emirates

Social Accounts: Facebook | Twitter

Contact: 091670 03333

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No win = No fee

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Success Fee 25%

Our success fee is just 25% (no VAT, if you are a non-EU resident). We have a fantastic success record and fair prices.

No Legal Action Fee

No legal action fee or admin fee. (It’s free of charge, and no hidden costs, even if we have to take your case to court).

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Close to 100% Success

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Test Winner

We are a test winner in many flight delay provider tests. And, you get the best payout for your delayed flight.
Petya Petrova

Petya Petrova

International Legal Strategist

Petya Petrova-Racheva holds a Master of Law (LLM) degree, and has broad knowledge of European Laws in different countries. She loves travelling and her dog, as well as her family.

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