Emirates Airlines Flight Delay Compensation
Under EU Regulation EC 261/2004, passengers are entitled to compensation up to 600€ for flight delays, or cancellations. We will help you find out whether you are eligible for flight delay compensation or not.
Enter your flight details and check how much you are entitled to.
Had a delayed flight with Emirates?
We may help you a little. We at ClaimFlights, help Emirates air passengers who were left stranded at the airport due to flight delays or cancellations. We may help them with compensation from Emirates Airlines following EU law.
Continue to read this guide and know how and when you can claim for Emirates flight delays and cancellations.
Table of Content
Emirates flight delays rights
If your Emirates Airlines flight delays for more than 3 hours at the final destination, you could be entitled to compensation up to 600€ under EC Regulation 261/2004.
You may claim compensation yourself directly from the airline company. Whereas you may face certain difficulties, as usually, the airline may excuse some reasons that you might not be aware of.
Thus, you may seek our legal claims experts’ help to get money back for Emirates’ delayed flight.
Emirates Airlines compensation for a delayed flight
You could claim compensation up to 600€ under the following conditions …
- your flight was delayed on arrivals, i.e., at the final destination for more than three hours
- the departure was from the airport based in the EU member states
- and, the delay was not caused due to extraordinary circumstances.
How much can I claim for Emirates delayed flight?
The amount of compensation varies between 250 to 600 Euros depending upon the length of the delay and distance of your flight.
The table below shows the amount of compensation that you may claim for Emirates flight delays:
(up to 1500 km)
(1501 to 3500 km)
(more than 3500 km)
|e.g., Frankfurt to Madrid||e.g., Frankfurt to Istanbul||e.g., Frankfurt to Dubai|
* the amount may get reduced by 50%, i.e., you may get up to 300€ for a distance of over 3500 km if EU borders were not crossed.
What should you do if your flight was delayed?
Ask a reason for delay
Note Arrival Time
Claim Money Back
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Flight departure delays
If there’s a delay at departure, you are eligible for the “Right to Care.” The airlines must offer:
For 2+ Hours Flight Delays
For 5+ Hours Flight Delays
Emirates flight cancellation compensation
If your Emirates Airlines flight gets canceled without prior notice of at least 14 days, you could be eligible for compensation or a refund.
Under EU law, you could claim compensation for Emirates flight cancellations under the following conditions …
- you were informed about flight cancellations less than 14 days prior to departure
- the flights’ departure was from the EU airport
- the reason behind the cancellation was the airlines’ responsibility
These are the two options available for you to choose from …
- you can either apply for a refund, or
- you may ask for the change of flight
- If your alternate flight delays for more than 2 hours, you could be eligible for compensation.
You can claim between 125€ and 600€ depending upon …
- the days you were informed before
- the length of delay, and
- route distance
What to do if you missed a connecting flight with Emirates?
Air travelers may miss their connecting flight due to delays, cancellations, or denied boarding. In such situations, you could be eligible for compensation.
To claim compensation for Emirates’ missed flight connection, you must book the entire journey under one booking reference.
Alternatively, you can ask for a refund of the ticket cost (which should be credited in the next 7 working days) if you are not willing to travel.
Under European Union Regulation EC261, you could be entitled to compensation if …
- the same airline operates your connecting flight(s) which you missed due to a problem on your first flight, and
- delay at the final destination is more than three hours.
Emirates overbooking compensation
If you were denied boarding due to overbooking, you may be eligible for compensation up to 600€ under the European Regulation EC 261 if …
- you have presented yourself on time for check-in, and
- you have a valid flight reservation and travel documentation, and
- you didn’t voluntarily give up your seat
- you reached the destination later than three hours
Alternatively, you can ask for a refund of the ticket cost (which should be credited in the next 7 working days), if you are not willing to travel.
Can I claim for flight delays or cancellations due to extraordinary circumstances?
Extraordinary circumstances are the conditions – beyond the control of airlines. If the flight delay or cancellation was caused due to extraordinary circumstances, there’s no compensation as such circumstances are beyond airlines’ control.
Examples of extraordinary circumstances include bad weather conditions, natural disasters, political unrest, a threat to the safety of the flight or passengers, or a passenger falling ill, etc.
How to claim compensation for a delayed flight?
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Useful Information about Emirates Airlines
Emirates Airlines (IATA: EK) is recognized as one of the largest airlines in the Middle East. It is a subsidiary of The Emirates Group, which is owned by the Government of Dubai.
Emirates hub is located at Dubai International Airport, and its headquarters is located at Garhoud, Dubai, UAE.
It is considered as the world’s 4th largest airline in terms of the scheduled revenue passenger-kilometers flown.
It is known to operate two different types of fleet, one is the Airbus and the other is the Boeing.
Emirates Airlines Flight Destinations
As of January 2020, Emirates flies to 161 destinations in 85 countries across six continents from its hub.
Following is the list of Emirates European flight routes.
|United Kingdom||Birmingham, Glasgow, London, Manchester, Newcastle upon Tyne, Edinburgh|
|Germany||Düsseldorf, Frankfurt, Hamburg, Munich|
|Italy||Bologna, Milan, Rome, Venice|
|France||Lyon, Nice, Paris|
Emirates Flight Check-in Facility
Online check-in: Air passengers can check in online using the Emirates Airlines online check-in service. You may have the option to select the desired seat, printing an e-Boarding pass, etc. This service is available 48 hours prior to the scheduled departure time and closes 90 minutes before the scheduled departure time.
Mobile check-in: Air passengers can also use the Emirates mobile online check-in feature to choose their seats and check-in through Mobile.
Airport check-in: Air passengers can approach the counters for a boarding pass and drop their baggage etc. For airport check-in, there are separate counters available for Economy and Business Class passengers.
Emirates Airlines Baggage Policy
|Cabin Baggage Allowance|
|Ticket Type||Hand Baggage||Max. Size||Max. Weight|
|First Class and Business Class||1 Carry-on||55 x 38 x 20 cm||7kg (15Ibs)|
|1 Briefcase or garment bag||45 x 35 x 20 cm|
|Economy Class||1 Carry-on||55 x 38 x 20 cm||7kg (15 Ibs)|
|Checked Baggage Allowance|
|Ticket Type||Max. Size||Max. Weight|
|First Class||300 cm / 118 in||50kg (110Ibs)|
|Business Class||300 cm / 118 in||40kg (88Ibs)|
|Economy Class||300 cm / 118 in||20 kg (44 lbs) – 35 kg (77 lbs)|
Note: You can check-in as many bags as you like, as long as the total weight does not exceed the maximum weight for your class of travel. However, each individual bag must weigh less than 32 kg. To find the updated baggage policy, we recommend to follow their website: Emirates baggage policy.
Emirates Airlines Services & Awards
Emirates Airlines Reviews
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