Emirates Airlines Delayed or Cancelled Flight Compensation

Under EU Regulation EC 261/2004, you may claim compensation of up to 600€ for flight delays or cancellations. We will help you determine whether you are eligible for compensation or not.

Enter your flight details and check how much you are entitled to.

Had a delayed flight with Emirates?

We may help you a little. We at ClaimFlights, help Emirates air passengers who were left stranded at the airport due to flight delays or cancellations. We may help them with compensation from Emirates Airlines following EU law.

Continue to read this guide and know how and when you can claim for Emirates flight delays and cancellations.

Emirates flight delays rights

If your Emirates Airlines flight delays for more than 3 hours at the final destination, you could be entitled to compensation up to 600€ under EC Regulation 261/2004.

You may claim compensation yourself directly from the airline company. Whereas you may face certain difficulties, as usually, the airline may excuse some reasons that you might not be aware of.

Thus, you may seek our legal claims experts’ help to get money back for Emirates’ delayed flight.

Emirates Airlines compensation for a delayed flight

You could claim compensation up to 600€ under the following conditions …

  1. your flight was delayed on arrivals, i.e., at the final destination for more than three hours
  2. the departure was from the airport based in the EU member states
  3. and, the delay was not caused due to extraordinary circumstances.

How much can I claim for Emirates delayed flight?

The amount of compensation varies between 250 to 600 Euros depending upon the length of the delay and distance of your flight.

The table below shows the amount of compensation that you may claim for Emirates flight delays:

Short distance
(up to 1500 km)
Medium distance
(1501 to 3500 km)
(more than 3500 km)
e.g., Frankfurt to Madrid e.g., Frankfurt to Istanbul e.g., Frankfurt to Dubai
€250 €400 €600*

* the amount may get reduced by 50%, i.e., you may get up to 300€ for a distance of over 3500 km if EU borders were not crossed.

Your Flight Has Been Delayed or Canceled. What Should You Do?


Ask a reason for the delay

Ask the airline for the reason behind the delay. Get confirmation in writing from the airlines’ customer service.

Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.

Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

Check your Eligibility

Enter your flight details into our compensation checker to check if you are eligible for compensation.

Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

Flight departure delays

If there’s a delay at departure, you are eligible for the “Right to Care.” The airlines must offer:

For 2+ Hours of Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.

For 5+ Hours of Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.


Re-routed to the earliest available flight


Refund of the ticket cost, if you were unwilling to travel


Hotel accommodation & transport facility for an overnight delay.

Was your flight delayed for more than 3 hours?

Claim Compensation

Emirates flight cancellation compensation

If your Emirates Airlines flight gets canceled without prior notice of at least 14 days, you could be eligible for compensation or a refund.

Under EU law, you could claim compensation for Emirates flight cancellations under the following conditions …

  1. you were informed about flight cancellations less than 14 days prior to departure
  2. the flights’ departure was from the EU airport
  3. the reason behind the cancellation was the airlines’ responsibility

These are the two options available for you to choose from …

  1. you can either apply for a refund, or
  2. you may ask for the change of flight
  3. If your alternate flight delays for more than 2 hours, you could be eligible for compensation.

You can claim between 125€ and 600€ depending upon …

  1. the days you were informed before
  2. the length of delay, and
  3. route distance

What to do if you missed a connecting flight with Emirates?

Air travelers may miss their connecting flight due to delays, cancellations, or denied boarding. In such situations, you could be eligible for compensation.

To claim compensation for Emirates’ missed flight connection, you must book the entire journey under one booking reference.

Alternatively, you can ask for a refund of the ticket cost (which should be credited in the next 7 working days) if you are not willing to travel.

Under European Union Regulation EC261, you could be entitled to compensation if …

  • the same airline operates your connecting flight(s) which you missed due to a problem on your first flight, and
  • delay at the final destination is more than three hours.

Was your flight cancelled without any notice?

Claim Compensation

Emirates overbooking compensation

If you were denied boarding due to overbooking, you may be eligible for compensation up to 600€ under the European Regulation EC 261 if …

  • you have presented yourself on time for check-in, and
  • you have a valid flight reservation and travel documentation, and
  • you didn’t voluntarily give up your seat
  • you reached the destination later than three hours

Alternatively, you can ask for a refund of the ticket cost (which should be credited in the next 7 working days), if you are not willing to travel.

Can I claim for flight delays or cancellations due to extraordinary circumstances?

Extraordinary circumstances are the conditions – beyond the control of airlines. If the flight delay or cancellation was caused due to extraordinary circumstances, there’s no compensation as such circumstances are beyond airlines’ control.

Examples of extraordinary circumstances include bad weather conditions, natural disasters, political unrest, a threat to the safety of the flight or passengers, or a passenger falling ill, etc.

How to claim compensation for delayed or canceled flights?

We are specialized in helping air passengers to get their compensation quickly from the air carrier. With a track record of assisting over 23K+ passengers and achieving exceptional results, ClaimFlights is a trusted flight claim company.


Check Entitlement

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Check if you can claim using our compensation checker tool.

Enter Flight Details

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Fill in your flight number, date of journey, and some further information.

Assign to us

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For a hassle-free claim, assign us your case by signing the digital contract.

We process your case

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Our claim experts will take all your hassles, and claim on behalf of you.

Get Compensation

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Don’t be late, claim for your rights today.

Assign us your claim and let us fight for your rights

Fast, easy, and risk-free compensation claims through "ClaimFlights"

Useful Information about Emirates Airlines

Emirates Airlines (IATA: EK) is recognized as one of the largest airlines in the Middle East. It is a subsidiary of The Emirates Group, which is owned by the Government of Dubai.

Emirates hub is located at Dubai International Airport, and its headquarters is located at Garhoud, Dubai, UAE.

It is considered as the world’s 4th largest airline in terms of the scheduled revenue passenger-kilometers flown.

It is known to operate two different types of fleet, one is the Airbus and the other is the Boeing.

Emirates Airlines Flight Destinations
As of January 2020, Emirates flies to 161 destinations in 85 countries across six continents from its hub.

Following is the list of Emirates European flight routes.

Country City
United Kingdom Birmingham, Glasgow, London, Manchester, Newcastle upon Tyne, Edinburgh
Germany Düsseldorf, Frankfurt, Hamburg, Munich
Italy Bologna, Milan, Rome, Venice
France Lyon, Nice, Paris
Spain Barcelona, Madrid
Switzerland Geneva, Zürich
Denmark Copenhagen
Netherlands Amsterdam
Sweden Stockholm
Belgium Brussels
Hungary Budapest
Turkey Istanbul
Cyprus Larnaca
Austria Vienna
Croatia Zagreb
Czech Republic Prague
Greece Athens
Ireland Dublin
Poland Warsaw
Portugal Lisbon
Norway Oslo
Emirates Flight Check-in Facility
Online check-in: Air passengers can check in online using the Emirates Airlines online check-in service. You may have the option to select the desired seat, printing an e-Boarding pass, etc. This service is available 48 hours prior to the scheduled departure time and closes 90 minutes before the scheduled departure time.

Mobile check-in: Air passengers can also use the Emirates mobile online check-in feature to choose their seats and check-in through Mobile.

Airport check-in: Air passengers can approach the counters for a boarding pass and drop their baggage etc. For airport check-in, there are separate counters available for Economy and Business Class passengers.

Emirates Airlines Baggage Policy
Cabin Baggage Allowance
Ticket Type Hand Baggage Max. Size Max. Weight
First Class and Business Class 1 Carry-on 55 x 38 x 20 cm 7kg (15Ibs)
1 Briefcase or garment bag 45 x 35 x 20 cm
Economy Class 1 Carry-on 55 x 38 x 20 cm 7kg (15 Ibs)
Checked Baggage Allowance
Ticket Type Max. Size Max. Weight
First Class 300 cm / 118 in 50kg (110Ibs)
Business Class 300 cm / 118 in 40kg (88Ibs)
Economy Class 300 cm / 118 in 20 kg (44 lbs) – 35 kg (77 lbs)

Note: You can check-in as many bags as you like, as long as the total weight does not exceed the maximum weight for your class of travel. However, each individual bag must weigh less than 32 kg. To find the updated baggage policy, we recommend to follow their website: Emirates baggage policy.

Emirates Airlines Services & Awards
Over the years, Emirates has won numerous awards for a wide variety of services offered by them, Best in-flight entertainment (Skytrax World Airline Awards), Leading Airline in the Middle East (World Travel Awards Middle East), Best Airline Worldwide (Business Traveller Awards), etc.
Emirates Airlines Reviews
In terms of airline review, Skytrax has rated Emirates Airlines an average of 6 stars out of 10 based on 2039 customer reviews as of April 2021, for its customer services and performance. Customers have rated 3 of 5 stars for its Food & Beverages, Seat Comfort, Value for Money and Staff Service and 4 of 5 stars for In-flight entertainment.
Emirates Airlines Contact Information
The information below might be useful for you to contact Emirates Airlines directly

Website: https://www.emirates.com/english/

Social Accounts: Facebook | Twitter

Contact: 091670 03333

Why choose “ClaimFlights”?

No win = No fee

Yes, you read it right, we do not charge any upfront fees until we win the case and get compensation from the airlines.

Success Fee 25%

Our success fee is just 25% (no VAT, if you are a non-EU resident). We have a fantastic success record and fair prices.

No Legal Action Fee

No legal action fee or admin fee. (It’s free of charge, and no hidden costs, even if we have to take your case to court).

Best Payout

You get the best payout when compared with the other claim companies. Check out the price comparison.

Close to 100% Success

Close to 100% success ratio in court. Our legal claim experts are well trained and experienced in sending claim letters.

Test Winner

We are a test winner in many flight delay provider tests. And, you get the best payout for your delayed flight.
Petya Petrova

Petya Petrova

International Legal Strategist

Petya Petrova-Racheva holds a Master of Law (LLM) degree, and has broad knowledge of European Laws in different countries. She loves travelling and her dog, as well as her family.

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What Customer Say About Us?

Choose your Choice to Claim Compensation

Here we have compared 3 different ways to claim compensation:



Higher Fees (£50 to £500, + Hearing Fees)


Risk of losing money


Hours of your time are spent


Result unknown



Zero Cost Risk & Additional legal databases


Pay Only When We Win


Takes only 2 minutes to Claim


Close to 100% Success rate



Low cost risk, most airlines ignore customer claims


Case might end up in court


Takes hours of your time


Outcome Unclear

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