Air France Cancelled or Delayed Flight Compensation

If your Air France Airlines flight was delayed for more than three hours or cancelled without prior notice, you could be eligible for compensation up to 600€ under EU law. We may assist you in requesting compensation for Air France flight delays or cancellations on a “no win no fee” basis.

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Here is an ultimate guide for passengers whose flights were delayed, cancelled, or overbooked to claim compensation under EU Regulation EC 261/2004.

In this guide, you will also learn about all your rights, privileges, and, most importantly, if you are eligible for compensation under EC Regulation 261/2004 EU Air Passenger Rights.

Jump straight to the Topic

Air France flight delays or cancellations

Air France passengers’ right to compensation

How much amount can you claim?

What to do when your flight is delayed?

Air France flight cancelled? Can I claim?

Air France denied boarding compensation

Why should you choose “ClaimFlights”?

Air France flight delays or cancellations rights

Was your Air France flight delayed or cancelled? If the answer is Yes, you may have the right to claim compensation.

According to EU Law, if your Air France flight was delayed for more than three hours or cancelled less than 14 days before it was due to depart, you might be qualified to claim Air France compensation for the delays or cancellations up to €600 for each passenger.

The process of claiming delayed flight compensation from the airlines could be hectic. We can help you with hassle-free claims.

Check if you are eligible to claim and how much you can claim using our flight delay compensation calculator. Find it in just 2 minutes and proceed to claim on a ‘No win, No fees’ basis.

ClaimFlights experts may help you to claim compensation on your behalf. Please read the following guide to know how we will help you to claim.

Air France Passengers’ Right to Claim Compensation

Flying with Air France, you may have suffered flight disruptions such as delays, cancellations, or denied boarding due to overbooking, which can completely ruin your travel plans.

But hold on! Under EC Regulation 261/2004, you could be eligible for compensation for flight delays and cancellations.

What to do if your Air France flight is delayed or cancelled? Under EU law EC 261, you could be entitled to compensation up to 600€.

You could claim compensation for Air France flight delays of more than three hours at the final destination or flight cancellations without prior notice of at least 2 weeks.

Air France Airlines does not have to pay compensation or refund if they could arrange an alternative flight with similar departure and arrival times to the original one.

Any person in this World who faced delays or cancellations can claim compensation under EU law. You do not need to be an EU citizen.

We at ClaimFlights take you through all the information you need about When and How to Claim Air France Delay Compensation. We will also help you to understand how EU law protects you and how much you can claim compensation.

Air France flight delay compensation

For Air France flight delays of more than three hours at the final destination, you are entitled to compensation up to 600€ under EU law.

Whereas the most important factors to file Air France delay compensation claim are only if …

you reached the final destination later than 3 hours
the departure or arrival airport belongs to an EU member state
and the delay was not due to extraordinary circumstances

Note:Extraordinary circumstances are events that beyond the control of the airlines, such as bad weather, tsunami, coronavirus, or some ‘Act of God’. Thus, you are not eligible to claim compensation.

How much can you claim for Air France flight delays or cancellations?

The amount of compensation to claim varies from 250€ to 600€. It depends upon the route distance and the length of the delay.

The table below clarifies how much you can claim for Air France delayed or canceled flights.

Short distance (up to 1500 km)	Medium distance (1501 to 3500 km)	Long-distance (more than 3500 km)
e.g., Frankfurt to Madrid	e.g., Frankfurt to Istanbul	e.g., Frankfurt to New York
€250	€400	€600*

* the amount may get reduced by 50%, i.e., you may get up to 300€ for a distance of over 3500 km if EU borders were not crossed.

Faced difficulty in choosing the best company to claim compensation? Don’t worry, here we have compared some renowned flight delay claim companies’ fees to let you know who pays the best payout.

Your Flight Has Been Delayed or Canceled. What Should You Do?

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Ask a reason for the delay

Ask the airline for the reason behind the delay. Get confirmation in writing from the airlines’ customer service.

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Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.

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Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

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Check your Eligibility

Enter your flight details into our compensation checker to check if you are eligible for compensation.

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Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

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Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

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Right to care in case of Air France Airlines Departure delays

If Air France flight delays for more than two hours or 5 hours, passengers are entitled to ‘Right to Care’ assistance.

For 2+ Hours of Flight Delays

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Foods/Snacks

Free meals and refreshments.

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Communication

2 free phone calls, email or fax service.

For 5+ Hours of Flight Delays

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Foods/Snacks

Free meals and refreshments.

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Communication

2 free phone calls, email or fax service.

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Flight

Re-routed to the earliest available flight

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Refund

Refund of the ticket cost, if you were unwilling to travel

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Accommodation

Hotel accommodation & transport facility for an overnight delay.

Was your flight delayed for more than 3 hours?

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Air France Flight Cancellation Compensation

For flight departing from EU airport which gets cancelled without prior notice, you could be eligible for Air France cancelled flight compensation under Regulation EC 261/2004.

The amount to claim for a cancelled flight is between 125€ and 600€ depending upon …

days you were informed before
the length of delay, and
route distance

If Air France Airlines cancelled your flight without prior notice of at least 14 days, you could be entitled to compensation or refund.

If Air France’s flight was cancelled, you have two options to choose from …

apply for a refund, or
ask for an alternative flight

If your alternate flight delays for more than 2 hours, you could be eligible for compensation under EU law.

You could not claim compensation for flight cancellation due to extraordinary circumstances.

You can use our Air France compensation claim form available on our website to file your claim through us. Our team of claim experts can seek your claim, guaranteeing that you get the right amount of money at the right time.

Was your flight cancelled without any notice?

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Air France missed flight connection. How does it work?

You may be entitled to Air France missed connecting flight compensation under the European Union Regulation EC 261 if …

the entire journey was booked under one booking reference
and, the delay at the final destination was more than three hours

You could claim up to 600€ for a missed flight. To be eligible for compensation, you must satisfy the above criteria.

Air France denied boarding compensation

If you were denied boarding due to overbooking, you could be eligible for compensation under EU law.

Whereas to claim compensation …

it is necessary for you to not give up your seat voluntarily in exchange for some vouchers,
you presented yourself at the airport on time
you had all the travel documents
the departure or arrival airport belongs to the EU member states

In case, you were offered an alternate flight of your choice but reached the destination later than two hours, you could ask for compensation.

How to claim compensation for delayed or canceled flights?

We are specialized in helping airline passengers to get their compensation from the airline quickly.

1

Check Entitlement

More Info

Check if you can claim using our compensation checker tool.

2

Enter Flight Details

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Fill in your flight number, date of journey, and some further information.

3

Assign to us

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For a hassle-free claim, assign us your case by signing the digital contract.

4

We process your case

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Our claim experts will take all your hassles, and claim on behalf of you.

5

Get Compensation

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Don’t be late, claim for your rights today.

Assign us your claim and let us fight for your rights

Fast, easy, and risk-free compensation claims through "ClaimFlights"

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Useful information about Air France Airlines

Air France airline came into existence in 1933 as a merger of Air Union, Air Orient, Compagnie Internationale de Navigation Aérienne, Société Générale de Transport Aérien, and Compagnie Générale Aéropostale.

Air France is the subsidiary of the Air France – KLM group and has been the French flag carrier for over 8 decades.

Its headquarter is in Tremblay-en-France. The global hub of Air France is at Paris Charles de Gaulle Airport, with Orly Airport as a domestic hub.

Fleet Size and Destinations

The airline serves almost 36 domestic destinations and international services to almost 175 destinations in 93 countries.

Air France operates 225 fleets under its name. Also, a prominent domestic carrier with flights operating in 36 destinations within France.

Country	City
France	Agen, Ajaccio, Aurillac, Bastia, Biarritz, Bordeaux, Brest, Brive, Caen, Calvi, Castres, Clermont Ferrand, Figari, Lannion, La Rochelle, Lille, Limoges, Lorient, Lourdes, Lyon, Marseille, Metz/Nancy, Montpellier, Mulhouse, Nantes, Nice, Paris, Pau, Perpignan, Quimper, Rennes, Rouen, Strasbourg, Lourdes, Toulon, Toulouse
United States	Atlanta, Boston, Chicago, Detroit, Houston, Los Angeles, Miami, Minneapolis, New York City, Orlando, San Francisco, Washington
Germany	Berlin, Bremen, Düsseldorf, Frankfurt, Hamburg, Hanover, Munich, Nuremberg, Stuttgart
Italy	Bologna, Florence, Genoa, Milan, Milan, Naples, Rome, Turin, Venice
United Kingdom	Aberdeen, Birmingham, Edinburgh, Glasgow, London, Manchester
Spain	Barcelona, Bilbao, Madrid, Málaga, Seville
Canada	Montréal, Toronto, Vancouver
Morocco	Casablanca, Marrakech, Rabat
Nigeria	Abuja, Lagos, Port Harcourt
People’s Republic of China	Guangzhou, Shanghai, Wuhan
Brazil	Rio de Janeiro, São Paulo
Congo	Brazzaville, Pointe Noire
Dominican Republic	Punta Cana, Santo Domingo
India	Bangalore, Delhi, Mumbai
Russia	Moscow, Saint Petersburg
South Africa	Cape Town, Johannesburg
Sweden	Gothenburg, Stockholm
Netherlands	Amsterdam, Rotterdam
Denmark	Billund, Copenhagen
Mexico	Cancún, Mexico City
Belgium	Antwerp, Brussels
Viet Nam	Ho Chi Minh City
Cameroon	Douala, Yaoundé
Martinique	Fort de France
Poland	Kraków, Warsaw
Switzerland	Geneva, Zürich
Djibouti	Djibouti City
Argentina	Buenos Aires
Japan	Osaka, Tokyo
Panama	Panama City
Sint Maarten	Philipsburg
Mauritius	Port Louis
Hong Kong	Hong Kong
Romania	Bucharest
Slovenia	Ljubljana
Chile	Santiago
Costa Rica	San José
Hungary	Budapest
Israel	Tel Aviv
Turkey	Istanbul
Algeria	Algeria
Armenia	Yerevan
Benin	Cotonou
China	Beijing
Thailand	Bangkok
Venezuela	Caracas
Angola	Luanda
Austria	Vienna
Central African Republic	Bangui
Colombia	Bogotá
Croatia	Zagreb
Cuba	Havana
Czech Republic	Prague
Equatorial Guinea	Malabo
Greece	Athens
Iran	Tehran
Ireland	Dublin
Lebanon	Beirut
Portugal	Lisbon
Bulgaria	Sofia
Egypt	Cairo
Ghana	Accra
Jordan	Amman
Malta	Malta
Senegal	Dakar
Tunisia	Tunis
United Arab Emirates	Dubai
Norway	Oslo
Peru	Lima
Ukraine	Kiev

Air France Ticket Cancellation Policy

Passengers who have a reservation with Air France can cancel their ticket and get a refund from the airline. However, passengers must cancel their ticket within 24 hours of booking, and the ticket must be booked at least seven days before the departure.

If the booking is cancelled just a few hours before the departure, passengers must pay a cancellation fee to the airline

Air France Baggage Policy

Air-France Hand Baggage
Ticket Type	Hand Baggage	Max. Size	Max. Weight
Economy Class	1 Bag + 1 Accessory	55 x 35 x 25 cm	12kg (26Ib)
Premium Economy Class	2 Bag + 1 Accessory	55 x 35 x 25 cm	18Kg (40Ib)
Business Class	2 Bag + 1 Accessory	55 x 35 x 25 cm	18Kg (40Ib)
First Class (La Première)	2 Bag + 1 Accessory	55 x 35 x 25 cm	18Kg (40Ib)

Note : Personal accessory which should not exceed the following dimensions: 40 x 30 x 15 cm / 16 x 12 x 6 in

Air France Checked Baggage
Ticket Type	Checked Baggage	Max. Size	Max. Weight
Economy Class (Except Light Fare)	1 Bag	158 cm / 62.2 in	23kg (50Ib)
Premium Economy Class	2 Bags	158 cm / 62.2 in	23kg (50Ib)
Business Class	2 Bags	158 cm / 62.2 in	32kg (70Ib)
First Class (La Première)	3 Bags	158 cm / 62.2 in	32kg (70Ib)

Note : In Economy class (light fare) passenger can purchase an additional checked baggage option

If your baggage arrived later than expected or your baggage is lost during transportation you could be entitled to Air France lost or delayed baggage compensation. You can find more information on lost or damaged baggage on Air France’s Website.

Air France Reviews

Air France Airlines have been rated 5 out of 10 stars by Skytrax reviewed by more than 1072 air passengers as of June 2021. SkyTrax rates airlines based upon their quality, performance, and services.

In terms of on-board services, Air France air passengers gave 3 stars out of 5 for inflight entertainment, food & beverages, seat comfort, and their staff service.

Air France Contact Information

These information or links might be useful for you to contact Air France directly:

☛ Website: Air France

☛ Social Accounts: Twitter | Facebook

☛ Contact: +1 800-237-2747

Why choose “ClaimFlights”?

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No win = No fee

Yes, you read it right, we do not charge any upfront fees until we win the case and get compensation from the airlines.

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Success Fee 25%

Our success fee is just 25% (no VAT, if you are a non-EU resident). We have a fantastic success record and fair prices.

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No Legal Action Fee

No legal action fee or admin fee. (It’s free of charge, and no hidden costs, even if we have to take your case to court).

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Best Payout

You get the best payout when compared with the other claim companies. Check out the price comparison.

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Close to 100% Success

Close to 100% success ratio in court. Our legal claim experts are well trained and experienced in sending claim letters.

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Test Winner

We are a test winner in many flight delay provider tests. And, you get the best payout for your delayed flight.

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Petya Petrova

International Legal Strategist

Petya Petrova-Racheva holds a Master of Law (LLM) degree, and has broad knowledge of European Laws in different countries. She loves travelling and her dog, as well as her family.