Air France flight delays or cancellations
For Air France flight delays or cancellations, you may be entitled to compensation up to 600€ under EU law EC 261.
The process of claiming compensation from the airlines could be hectic, we can help you with hassle-free claims.
Check how much you can claim using our free flight compensation calculator. Provide some basic flight details and file claims in just 2 minutes.
Find out if you are eligible for compensation
Table of Content
Air France Passengers’ Right to Compensation
Flying with Air France, you may have suffered flight delays, cancellations or denied boarding due to overbooking.
Under EC Regulation 261/2004, you could be eligible for compensation for flight delays and cancellations.
What to do if your Air France flight is delayed or canceled? Under EU law EC 261, you could be entitled to compensation up to 600€.
For Air France flight delays of more than three hours at the final destination or flight cancellations without prior notice of at least 2 weeks, you could claim compensation.
Any person in this World who faced delays or cancellations can claim compensation under EU law. You do not need to be an EU citizen.
We here at Claim Flights, take you through all the information you need to know about When and How to Claim Compensation. In this guide, we will help you to understand how EU law protects you and how much you can claim.
Air France flight delay compensation
For Air France flight delays of more than three hours at the final destination, you are entitled to compensation up to 600€ under the EU law.
Whereas, the most important factors to claim Air France delay compensation are …
- you reached the final destination later than 3 hours
- the departure or arrival airport belongs to an EU member state
- and, the delay was not due to extraordinary circumstances
Note: Extraordinary circumstances are events beyond the control of the airlines, such as extreme weather, tsunami, coronavirus, or some ‘Act of God’. Thus, you are not eligible to claim.
How much can you claim for Air France flight delays?
The amount of compensation varies from 250€ to 600€. It depends upon the route distance and the length of the delay.
The table below clarifies how much you can claim for Air France delayed flight.
|Claim amount||Route distance||Length of delay|
|250€||less than 1500 km||3+ hours|
|400€||between 1500 km to 3500 km||3+ hours|
|600€ *||more than 3500 km||4+ hours (EU borders were crossed)|
Air France departure delays
If Air France’s flight was delayed for more than two hours, passengers are entitled to ‘right to care’ assistance.
For 2+ hours departure delays, you have the right to ask for …
- free meals and refreshments
- access to 2 free phone calls, email or fax
If your Air France flight was delayed for more than five hours, you can ask for …
- refund if you are unwilling to fly (refund should be credited within 7 working days)
- hotel accommodation and transport facility (for an overnight delay, or when stay becomes necessary)
In addition to it, you are also eligible for compensation, if you reached the final destination later than three hours than the scheduled arrival time.
Note: The airline may offer you a voucher for your delayed flight but remember these perks can waive off your rights. So be careful, never accept the voucher, as it has some validity period and you may waste your money.
How to claim compensation from Air France Airlines?
- ☛ Ask the airline for the reason behind flight disruption
- ☛ Get confirmation in writing from the airlines’ customer service
- ☛ Note the actual arrival time, when your flight was landed
- ☛ Keep your travel documents with you (e.g. flight ticket, boarding pass, receipts, etc.)
- ☛ Check if you are eligible for compensation
- ☛ Assign us your case for a hassle-free claim
- ☛ Or, contact the airline directly to claim on your own
Was your Air France Flight Delayed?
Air France canceled flight compensation
If you have experienced flight cancellations, you could be eligible for compensation under Regulation EC 261/2004.
The amount to claim for canceled flight is between 125€ and 600€ depending upon …
- days you were informed before
- the length of delay, and
- route distance
If Air France Airlines canceled your flight without prior notice of at least 14 days, you could be entitled to compensation or refund.
If Air France’s flight was canceled, you have two options to choose from …
- apply for a refund, or
- ask for an alternative flight
If your alternate flight delays for more than 2 hours, you could be eligible for compensation under EU law.
Whereas, for flight cancellation due to extraordinary circumstances, you could not claim compensation.
How much can I claim for flight cancellations?
Air France missed flight connection, how does it work?
You may be entitled to Air France missed connecting flight compensation under the European Union Regulation EC 261, if …
- the entire journey was booked under one booking reference
- and, the delay at the final destination was more than three hours
You could claim up to 600€ for a missed flight. Whereas, in order to be eligible for compensation you must satisfy the above criteria.
Air France denied boarding compensation
If you were denied boarding due to overbooking, you could be eligible for compensation under EU law.
Whereas to claim compensation …
- it is necessary for you to not give up your seat voluntarily in exchange for some vouchers,
- you presented yourself at the airport on time
- you had all the travel documents
- the departure or arrival airport belongs to the EU member states
In case, you were offered an alternate flight of your choice but reached the destination later than two hours, you could ask for compensation.
How to claim flight compensation from Air France?
- To proceed, check your flight using our compensation checker tool.
- Provide us with some further flight information, and you are all set.
- We prepare and file a claim on your behalf, also take legal action if required
- Once we receive compensation, we charge a success fee of 25% + VAT (no VAT for non-EU residents).
- Don’t be late, claim for your rights today !
Why should you choose “ClaimFlights”?
- No win No fee. Yes, you read it right, you need to pay nothing unless we win the case
- No additional legal action fee, or admin fee (even if we have to take your case to court)
- Close to 100% Success in court
- Success Fee 25% + VAT (no VAT, if you are a non-EU resident)
- Best Payout when compared with the other flight delay claim companies
- Test Winner in many flight delay provider tests
Assign us your claim and let us fight for your rights
Useful information about Air France Airlines
Air France is the subsidiary of the Air France – KLM group and is the French flag carrier for more than 8 decades.
Its headquarter is in Tremblay-en-France. The global hub of Air France is at Paris Charles de Gaulle Airport with Orly Airport as a domestic hub.
Fleet Size and Destinations
The airline serves almost 36 different domestic destinations as well as international services to almost 175 destinations in 93 countries.
Air France operates 225 fleets under its name. Also, a big domestic carrier with flights operating in 36 destinations within France.
|France||Agen, Ajaccio, Aurillac, Bastia, Biarritz, Bordeaux, Brest, Brive, Caen, Calvi, Castres, Clermont Ferrand, Figari, Lannion, La Rochelle, Lille, Limoges, Lorient, Lourdes, Lyon, Marseille, Metz/Nancy, Montpellier, Mulhouse, Nantes, Nice, Paris, Pau, Perpignan, Quimper, Rennes, Rouen, Strasbourg, Lourdes, Toulon, Toulouse|
|United States||Atlanta, Boston, Chicago, Detroit, Houston, Los Angeles, Miami, Minneapolis, New York City, Orlando, San Francisco, Washington|
|Germany||Berlin, Bremen, Düsseldorf, Frankfurt, Hamburg, Hanover, Munich, Nuremberg, Stuttgart|
|Italy||Bologna, Florence, Genoa, Milan, Milan, Naples, Rome, Turin, Venice|
|United Kingdom||Aberdeen, Birmingham, Edinburgh, Glasgow, London, Manchester|
|Spain||Barcelona, Bilbao, Madrid, Málaga, Seville|
|Canada||Montréal, Toronto, Vancouver|
|Morocco||Casablanca, Marrakech, Rabat|
|Nigeria||Abuja, Lagos, Port Harcourt|
|People’s Republic of China||Guangzhou, Shanghai, Wuhan|
|Brazil||Rio de Janeiro, São Paulo|
|Congo||Brazzaville, Pointe Noire|
|Dominican Republic||Punta Cana, Santo Domingo|
|India||Bangalore, Delhi, Mumbai|
|Russia||Moscow, Saint Petersburg|
|South Africa||Cape Town, Johannesburg|
|Mexico||Cancún, Mexico City|
|Viet Nam||Ho Chi Minh City|
|Martinique||Fort de France|
|Hong Kong||Hong Kong|
|Costa Rica||San José|
|Central African Republic||Bangui|
|United Arab Emirates||Dubai|
Air France Ticket Cancellation Policy
Passengers who have a reservation with Air France can cancel their ticket and get a refund from the airline. However, passengers need to cancel their ticket within 24 hours of booking and the ticket must be booked at least seven days before the departure.
If the booking is canceled just a few hours before the departure then passengers must have to pay a cancellation fee to the airline.
Air France Baggage Policy
|Air-France Hand Baggage|
|Ticket Type||Hand Baggage||Max. Size||Max. Weight|
|Economy Class||1 Bag + 1 Accessory||55 x 35 x 25 cm||12kg (26Ib)|
|Premium Economy Class||2 Bag + 1 Accessory||55 x 35 x 25 cm||18Kg (40Ib)|
|Business Class||2 Bag + 1 Accessory||55 x 35 x 25 cm||18Kg (40Ib)|
|First Class (La Première)||2 Bag + 1 Accessory||55 x 35 x 25 cm||18Kg (40Ib)|
|Air France Checked Baggage|
|Ticket Type||Checked Baggage||Max. Size||Max. Weight|
|Economy Class (Except Light Fare)||1 Bag||158 cm / 62.2 in||23kg (50Ib)|
|Premium Economy Class||2 Bags||158 cm / 62.2 in||23kg (50Ib)|
|Business Class||2 Bags||158 cm / 62.2 in||32kg (70Ib)|
|First Class (La Première)||3 Bags||158 cm / 62.2 in||32kg (70Ib)|
Air France Reviews
Air France Airlines have been rated 5 out of 10 stars by Skytrax reviewed by more than 1037 air passengers as of March 2020. SkyTrax rates airlines based upon their quality, performance, and services.
In terms of on-board services, Air France air passengers gave 3 stars out of 5 for inflight entertainment, food & beverages, seat comfort, and for their staff service.
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