Your Rights to Refund or Compensation for Frankfurt flight delays or cancellations

If your Frankfurt Airlines flight was delayed or canceled, you could be eligible for flight delay compensation under EU law. We’re here to assist you with compensation, understanding your rights under the EU 261 rule, and claiming accordingly.

Enter your flight details and check how much you are entitled to.

Frankfurt Flight Delays or Cancellations

Frankfurt Airport is a European Airport, and if your Frankfurt flight was delayed or canceled, you may have a right to compensation of up to 600€ under European Regulation EC 261 of 2004.

Many air passengers aren’t aware of their rights for flight delays or cancellations. In this guide, you will find information about how to deal with delayed, canceled, or overbooked flights.

Frankfurt Airport flight delays

For Frankfurt flight delays of more than three hours, you could be entitled to flight delay compensation up to 600€.

The rule states that you are entitled to financial compensation or refund if …

  1. You reached the final destination later than 3 hours
  2. You have been departed from Frankfurt Airport, or arrived at Frankfurt Airport with EU-regulated airline
  3. And, the delay was not caused due to extraordinary circumstances

How much compensation can you claim for Frankfurt flight delays?

The amount of compensation varies between 250 to 600 Euros depending upon the length of the delay and distance of your flight.

The table below clarifies how much you can claim for Frankfurt flight delays.

Short distance
(up to 1500 km)
Medium distance
(1501 to 3500 km)
Long-distance
(more than 3500 km)
e.g., Frankfurt to Madrid e.g., Frankfurt to Istanbul e.g., Frankfurt to New York
€250 €400 €600*

* the amount may get reduced by 50%, i.e., you may get up to 300€ for a distance of over 3500 km if EU borders were not crossed.

What should you do if your flight was delayed?

w

Ask a reason for delay

Ask the airline for a reason behind it. Get confirmation in writing from the airlines’ customer service.
l

Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.
i

Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

Check Eligibility

Enter your flight details into our claim checker and check if you are eligible for compensation.

Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

Flight departure delays

If your Frankfurt flight was delayed to depart over two hours, you are entitled to ‘right to care’ assistance.

For 2+ Hours Flight Delays

Foods/Snacks

Free meals and refreshments.

Communication

2 free phone calls, email or fax service.

For 5+ Hours Flight Delays

Foods/Snacks

Free meals and refreshments.

Communication

2 free phone calls, email or fax service.

Flight

Re-routed to the earliest available flight

Refund

Refund of the ticket cost, if you were unwilling to travel

Accomodation

Hotel accommodation & transport facility for an overnight delay.

Was your flight delayed for more than 3 hours?

Claim Compensation

Frankfurt Airport Flight Cancellations

In case of Frankfurt airport cancellation, if the airline canceled your flight without prior notice of at least 14 days, you could be entitled to Frankfurt flight cancellation compensation or ask for a full refund.

You can claim compensation between 125€ and 600€ depending upon …

  • days you were informed before
  • length of delay, and
  • route distance

If Frankfurt airport cancelled your flights, you have two options to choose from …

  • apply for a refund, or
  • ask for an alternative flight

If your alternate flight delays for more than 2 hours, you could be eligible for compensation under EU law.

Whereas, for flight cancellation due to extraordinary circumstances, you could not claim compensation.

Was your flight cancelled without any notice?

Claim Compensation

Frankfurt Airport Passengers’ Rights

EC Regulation 261/2004 rule applies to Frankfurt Airport passengers. As a flight passenger, you are not obliged to tolerate flight delay, cancellation, or denied boarding issues. You have the right to compensation of up to 600€ from the airlines for the inconvenience caused.

Air passengers are entitled to compensation or refund from the airlines. If the airline was responsible for …

  • flight delays: if you reached the final destination with more than 3 hours delay.
  • flight cancellations: if you were informed about flight cancellation without any prior notice of at least 0 to 14 days of departure.
  • overbooking: if you were denied to board your flight due to overselling of flight tickets.
  • missed connection: if you missed your connecting flight due to delay or cancellation of your first flight, and reached later than 3 hours at the final destination.

How to claim compensation for a delayed flight?

We are specialized in helping airline passengers get their compensation from the airline.

1

Check Entitlement

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Check if you can claim using our compensation checker tool.
2

Enter Flight Details

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Fill in your flight number, date of journey, and some further information.
3

Assign to us

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For a hassle-free claim, assign us your case by signing the digital contract.
4

We process your case

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Our claim experts will take all your hassles, and claim on behalf of you.
5

Get Compensation

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Don’t be late, claim for your rights today.

Assign us your claim and let us fight for your rights

Fast, easy, and risk-free compensation claims through "ClaimFlights"

Useful information about Frankfurt Airport

Frankfurt Main Airport is the biggest airport in Germany and the fourth busiest airport in Europe. It is the main hub for Lufthansa including Lufthansa CityLine and Lufthansa Cargo as well as Condor and AeroLogic. In 2019 Frankfurt airport handled 70 million passengers.

American-Airlines
IATA and ICAO Code

The IATA code of Frankfurt Airport is “FRA”. And the ICAO code is “EDDF”.

Reviews and Ratings
Skytrax rates airlines and airports based on the quality, services, and performance. Frankfurt Airport has 3 stars out of 10 based on 573 reviews as of June 2021.

Passengers usually complain about poor customer services, terminal cleanliness and seating’s, queuing times, and more.

Frankfurt Contact Information
These information or links might be useful for you to contact Air France directly:

Website: Frankfurt Airport

Social Accounts: Facebook | Twitter

Customer care service number: + 49 180 6372 4636

Why choose “ClaimFlights”?

No win = No fee

Yes, you read it right, we do not charge any upfront fees until we win the case and get compensation from the airlines.

Success Fee 25%

Our success fee is just 25% (no VAT, if you are a non-EU resident). We have a fantastic success record and fair prices.

No Legal Action Fee

No legal action fee or admin fee. (It’s free of charge, and no hidden costs, even if we have to take your case to court).

Best Payout

You get the best payout when compared with the other claim companies. Check out the price comparison.

Close to 100% Success

Close to 100% success ratio in court. Our legal claim experts are well trained and experienced in sending claim letters.

Test Winner

We are a test winner in many flight delay provider tests. And, you get the best payout for your delayed flight.
Petya Petrova

Petya Petrova

International Legal Strategist

Petya Petrova-Racheva holds a Master of Law (LLM) degree, and has broad knowledge of European Laws in different countries. She loves travelling and her dog, as well as her family.

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Here we have compared 3 different ways to claim compensation:

Lawyer

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Higher Fees (£50 to £500, + Hearing Fees)

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Risk of losing money

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Hours of your time are spent

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Result unknown

ClaimFlights

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Zero Cost Risk & Additional legal databases

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Pay Only When We Win

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Pay Only When We Win

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Close to 100% Success rate

Yourself

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Low cost risk, most airlines ignore customer claims

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Case might end up in court

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Takes hours of your time

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Outcome Unclear

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