Flight Delays – Rights to Compensation or Refund

• For 3+ hours flight delay, each passenger is entitled to compensation of up to €600.
• Compensation amount varies between 250 and 600 euros depending upon the length of delay and route distance.
• For flight, delayed more than 2 hours, passengers have a ‘right to care’ assistance which includes free meals, refreshments, 2 phone calls and access to email or fax.

You should always ask the airline about the reason behind it.

According to EU 261 rule, if the airline is responsible for the airport delays or cancellations, they must compensate the passengers, or refund their flight ticket cost.

You are not eligible for compensation if the flight is canceled or delayed due to unavoidable conditions. For example, Tsunami, earthquakes, volcanic eruptions, extreme bad weather or any other ‘Act of God’.

You might also be interested to read about: Can I claim compensation due to bad weather?.

• Note the exact arrival time (i.e. when the aircraft doors are opened after landing)
• Find the reason for flight delay (ask airline customer service)
• Don’t sign any document or accept any offer that may waive your rights
• Exchange business cards with co-passengers, who can act as witnesses if necessary
• Take pictures of the information boards at the airport where the flight status is clearly visible
• Keep your boarding pass or your flight schedule details
• Ask for compensation if your flight delayed over 3 hours

In the US, Tarmac Delay Rule apply to addresses the problem of passengers being stranded on the ground aboard aircraft, denied boarding, flight delays or missed connections.

• You can use the free flight delay compensation calculator to check the receivable amount.
• For this, you only need to enter your flight details, i.e., flight number, date, and reason behind the delay.
• You can easily add co-passengers or any connecting flights are involved in determining the correct receivable amount.
• Then can choose to continue to claim through us.
• You can assign us to enforce your rights by signing the digital contract.

After that, we work on your behalf, and you have to ‘Sit back and relax.’

Or, if you want to claim yourself, you can use our free flight delay compensation letter template.

Read the benefits when you claim through us.

With us, you can get hassle-free compensation directly to your bank.

We do not charge any wire fee or administration fees.

In case of success, we only charge 25% plus VAT, comparatively less than the other claim companies.

Our fee is 100% success-based. Yes, No Win, No Fee. So it’s risk-free for you to claim through us.

Even if we have to go to court for your case, we do not charge any extra cost.

The following are the extraordinary circumstances that preclude compensation:

• “Act of God” e.g. earthquake, volcanic eruption, bad weather, tsunami, etc.
• Strikes from airport staff, or air traffic control (ATC).
• Invisible technical problems, such as bird hitting the plane engine.
• Political unrest, Terrorist attacks, etc.