Delta Airlines Flight Delays or Cancellations

If you have ever experienced Delta Airlines flight delays or cancellations, you could be entitled to financial compensation up to 600€ under EU Regulation 261.

Check how much you are entitled to.

Delta flight delays or cancellations

Flight delays or cancellations are usually a common problem faced by air passengers. There are also cases of denied boarding when an air passenger is not allowed to board the flight due to oversold flight seats.

In such cases, EU Regulation 261 which entitles you to claim compensation for flight delays of more than 3 hours.

Was your Delta flight delayed or cancelled? You could be entitled to compensation up to 600€. We at ClaimFlights help passengers who have faced such flight disruption.

Here is a complete guide on how to claim compensation for Delta Airlines delays or flight cancellations.

The amount of compensation you can claim is between 250€ to 600€ and it depends upon the route distance and length of the delay.

Delta flight delay compensation

Under EU Regulation 261, you are eligible for delta delay compensation, under the following conditions…

  1. You reached the final destination later than 3 hours
  2. You have departed from EU airport or arrived at an EU airport with an EU registered airline.
  3. And, the delay was not due to extraordinary circumstances

The compensation varies between 250€ to 600€ based upon the length of the delay and travel distance.

Can I claim compensation for flight delays due to bad weather?
You will not be compensated if the delta flight was delayed or cancelled due to extraordinary circumstances such as heavy air traffic, bad weather, technical or mechanical problems, strikes, or any ‘Act of God’.

Whereas, if the airline is responsible for the delay or cancellation, they must compensate the passengers.

How much can you claim for Delta delays?

The amount that you can claim depends on the length of the delay and distance of your flight:

Length of Delay Travel Distance Compensation
3+ hours Less than 1500 km 250€ (approx. $280)
Between 1500 km to 3500 km 400€ (approx. $450)
More than 1500 km and within EU 400€ (approx. $450)
3 to 4 hours 3500+ km and Flight from EU to Non-EU airport 300€ (approx. $340)
4+ hours 3500+ km and Flight from EU to Non-EU airport 600€ (approx. $680)
Your Rights on Departure Delays

If your flight was delayed for two hours, you are eligible for ‘Right to Care’ assistance.

  • free meals and refreshments
  • access to 2 free phone calls, email or fax

For delays over five hours,

  • You can request a refund from the airline
  • hotel accommodation and transport facility (for an overnight delay, or when stay becomes necessary)

What to do when a Delta flight is delayed ?

  • ☛ check with your airline to determine if your flight is affected
  • ☛ ask the airlines’ for the reason behind it
  • ☛ note the actual arrival time (i.e., when the plane door was opened)
  • ☛ get a confirmation of it, in writing
  • ☛ note the actual arrival time when you landed
  • ☛ collect evidence (e.g. boarding pass, voucher, receipts, etc)
  • check if you are eligible for compensation

Flight Delayed or Cancelled with Delta Air Lines?

Delta flight cancellation compensation

Flight cancellations can put any passenger in frustration, which leads to travel plans in suffering and the consequences could be serious.

It’s one of the most frustrating things to experience for any air traveler.

Under EU Regulation 261, you are eligible for delta flight cancellation compensation if….

  • you were not informed about flight cancellation
  • you were informed about flight cancellation less than 14 days before departure.

For Delta cancelled flight without prior notice of at least 14 days, you can either apply for a refund or ask for an alternate flight.

If your alternate flight or re-scheduled flight delays for more than 2 hours, you could be eligible for compensation under EU law.

The amount of compensation is between 125€ and 600€ depending upon …

  • days you were informed before
  • length of delay, and
  • route distance

Whereas, for Delta flights cancelled due to extraordinary circumstances, you are not eligible for compensation.

We at ClaimFlights make it easier to claim cancelled flight compensation successfully without facing any difficulties.

Can I cancel my Delta flight and get a refund ?
If you want to cancel your Delta flight, you are bound by the terms and conditions set out by the airline at the time of booking. You may get a refund of the flight ticket cost.

Delta Airlines has a 24-hour cancellation policy. However, some fees and taxes are deducted if you had booked a non-refundable ticket.

Can you claim for your Delta canceled flight?

Delta Missed connection

In order to claim compensation for a missed flight, it is necessary for the passenger to book the entire journey under one booking reference.

You may be entitled to Delta missed connecting flight compensation under the European Union Regulation EC261, if…

→ the same airline operates your connecting flight(s) which you missed due to a delay or cancellation of your first flight, and

→ the delay at the final destination is more than three hours.

What happens if you miss a connecting flight ?
There are two possibilities to miss a connecting flight. First is you missed a connecting flight due to Delta Airline cancelling or delaying your flight, you could be entitled to compensation. Second is if you missed your connecting flight due to personal reason, contact the airline as soon as possible.

Delta Overbooked flight Compensation

Under EU law, you are eligible for compensation for denied boarding due to overbooked flight, if the departure was from an EU airport.

Although you were offered an alternate flight or alternative transportation but reached later than three hours at the final destination, you are eligible for compensation under EU law.

Sometimes the airline also offers travel vouchers to the air passengers who were bumped.

Why do airlines overbook flights?
Airlines do not want to incur losses due to empty seats due to flight cancellations, delays or last minute changes in travel plans. That’s why sometimes airlines sell more tickets on purpose, than the available seats on the plane.

How to claim compensation for Delta Airlines flight delays?

We are specialized in helping air passengers get their compensation from the airline.

  1. To proceed, check your flight using our compensation checker tool.
  2. Provide us with some further flight information, and you are all set.
  3. We prepare and file a claim on your behalf in front of the airline, or court if required.
  4. We will take care of the rest of the process.
  5. Once we receive compensation, we charge a success fee of 25% (no VAT for non-EU residents).
  6. Don’t be late, claim for your rights today

Why should you choose “ClaimFlights”?

  • No win No fee. Yes, you read it right, you need to pay nothing unless we win the case
  • No additional legal action fee, or admin fee (even if we have to take your case to court)
  • Close to 100% Success in court
  • Success Fee 25% + VAT (no VAT, if you are a non-EU resident)
  • Best Payout when compared with the other flight delay claim companies
  • Test Winner in many flight delay provider tests

Assign us your claim and let us fight for your rights

Useful Information about Delta Air Lines:

Delta Airline
Delta Air Lines gets its fame as one of the most important airlines of the United States. It’s headquarters is located at Jackson Atlanta International Airport, situated at Atlanta, Georgia.

Delta Airlines’ IATA code is “DL”. It operates 912 fleets under its brand name to worldwide destinations. Boston Logan Airport is one of the hub for Delta airlines.

Delta Air Lines also has a historical record of the sixth ancient or oldest airlines of the United States.

Delta Airlines Flight Destinations

Delta Air Lines operates more than 5400 flights on a daily basis. Delta flights carries air passengers to more than 325 different destinations, across 52 different countries, which helps the commuters get to their destination with more ease.

European Destinations:

You are eligible for flight compensation if your departure took from any of the European destinations below:

Country City
Germany Stuttgart, Munich, Frankfurt, Düsseldorf, Berlin, Hamburg
United Kingdom London, Manchester, Edinburgh, Glasgow
Italy Rome, Milan, Venice
Spain Barcelona, Madrid
Ireland Dublin, Shannon
France Paris, Nice
Denmark Copenhagen
Netherlands Amsterdam
Iceland Reykjavík
Belgium Brussels
Switzerland Zürich
Portugal Lisbon
Greece Athens
Czech Republic Prague

Delta Airlines Services

Delta Airlines has a frequent flyer program or loyalty program known as “SkyMiles” to encourage their air passengers who fly frequently.

Delta Airlines provides 6 different cabin services on their aircraft namely, Delta One, Delta Premium Select, First Class, Delta Comfort+, Main Cabin, and Basic Economy.

Delta Airlines Cancellations Policy

If you want to cancel your Delta flight reservation, you must read and understand the cancellation policy as mentioned on their website.

Delta Airlines has a 24 hours cancellation policy, which entitles you to cancel your flight reservation within 24 hours and get a refund of the flight ticket cost. If you want to cancel a non-refundable ticket then only you have to pay a cancellation fee.

Delta Baggage Policy

Delta Airlines allows passengers to carry 1 carry-on bag and one personal item. Personal items can be 1 purse, briefcase or laptop bag. Baggage shouldn’t exceed 45 linear inches (or 114 cm). Baggage carry on size limits should approximately be 22″ x 14″ x 9″ or 56 x 35 x 23 cm.

If your bags were delayed, or items have been lost or missed from luggage, you may initiate the claim or inquire about your things on their Baggage Service Center.

You could be eligible for a bag fee rebate, if your paid checked bags have been delayed for more than 12 hours after reporting to the baggage check-in/service office.

Delta Airlines Reviews

Delta Airlines have been rated 5 out of 10 stars reviewed by more than 1835 air passengers as of March 2020 by SkyTrax. SkyTrax rates airlines based upon their quality, performance, and services. In terms of Onboard Services, Delta air passengers gave 3 stars out of 5 for Inflight Entertainment, Food & Beverages, Seat Comfort, Staff Service and Value for Money.

More Information

Official Website: Delta Airlines

Customer Service Phone Number: 0124 272 3050

Social Media Links: Facebook | Twitter

Mobile App: Android| iOS

Before you go, we have interesting articles that might help you to claim compensation easily.

Petya Petrova

Petya Petrova

International Legal Strategist

Petya Petrova-Racheva holds a Master of Law (LLM) degree, and has broad knowledge of European Laws in different countries. She loves travelling and her dog, as well as her family.

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