Flight Delay Compensation Letter Template

Under EU Regulation EC 261/2004, you may have the right to claim compensation of up to 600€ per person for flight delays or cancellations. Use our free flight delay letter template to claim yourself for your delayed, canceled, or overbooked flight.

Enter your flight details to check the amount to claim from the airlines for your delayed or canceled flight.

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Flight Delay Compensation Letter Sample

Use our free flight delay compensation sample letter to write the letter to the airlines to request reimbursement for your delayed or canceled flight.

We encourage air passengers to use our airline complaint letter, downloadable for free to make their claims to the airlines directly at no cost.

Our claim letter template will be helpful since it ensures that your assertion letter is complete without missing any relevant details following EU law.

Note: For flight delays of more than three hours, you may have the right to request delayed flight compensation of up to 600€ under EU Regulation 261/2004.

Know more about EU Regulation 261/2004

The EU Regulation (EC) No. 261/2004 entitles claims up to 600€ to all airline passengers whose flights were delayed, canceled, or overbooked. You may claim compensation for flight delays of more than three hours, flight cancellations without prior notice, or for denied boarding due to overbooking.

The entitlement is applicable for all air passengers whose flight departure was from the EU airport with any airline (EU or Non-EU) and for passengers whose flight arrived at the EU airport from any airport (EU or Non-EU) with an EU-based airline.

Claim up to 600€ in just 2 minutes!

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How to Claim Yourself Compensation for Delayed Flights?

To claim compensation on your own, you have to submit the flight delay complaint letter following the three easy steps below:

Step 1

Calculate the amount to claim using our flight delay compensation calculator. Flight compensation varies between 250€ to 600€ depending on the hours of delay and the travel distance.

Enter your basic flight details such as flight number, flight date, and reason for delay or cancellation into our compensation calculator and determine the amount to request from the airline.

Step 2

Research the airline’s address, making sure it’s the correct legal address which you can easily find on the airline’s website. If you are not sure about the postal address, it is better to make a phone call to their telephone numbers. Then write the letter to the airline using our free flight delay claim sample letter below.

There is no legal requirement to have proof of postage, but it might be best to get this to be on the safer side.

Flight Delay Claim Letter Sample / Template

Your Name:_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Your Address: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Name of Airline: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Street and Street No.: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Postal Code and City: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Country: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Assertion of compensation claims according to Art. 7 Regulation (EC) No. 261/2004

Dear Sir/Madam,

I hereby claim compensation according to Art. 7 of Regulation (EC) No. 261/2004 for:

1. Your Name / Street / Postal Code / City
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

2. Name of other Passengers (for example your Wife/Husband or Children)
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

I claim compensation relating to flight (flight number) which I booked from (departure airport) to (arrival airport) on (booking date).

The flight was delayed for more than (delay time) hours OR canceled OR took place without me.

The problem was not based on exceptional circumstances or act of god.

Due to the delay of (flight delay time) hours and the flight distance between the airports, I have the right to be compensated by (value of € per passenger) Euros for each passenger.

I am writing this letter to request you to pay an amount of (value of € per passenger) Euros / Passenger for each passenger, which comes to a total amount of €/£ (total amount of compensation) immediately, but not later than 2 weeks from the date of this letter.

My bank account is
Bank: _ _ _ _ _ _ _ _ _ _ _ _ _ _
IBAN: _ _ _ _ _ _ _ _ _ _ _ _ _ _
Swift/BIC: _ _ _ _ _ _ _ _ _ _ _ _

If I do not receive a response from you within the aforementioned deadline, I will seek immediate legal assistance.

With best regards,

Your Name, Date and Signature

Click Here To Download PDF

Step 3

After dispatching the letter, you must wait for a minimum of 3 weeks before initiating any legal action since your compensation payment may be in the way. If the airlines offer you a coupon towards compensation or deny the admissibility of your claim citing “extraordinary circumstances,” or do not respond. In that case, you should seek appropriate legal help.

It is recommended that your lawyer or counsel has adequate expertise in EU air passenger rights.

The US or citizens outside of the EU should note that the court where your case would be heard shall obviously not be your hometown, and you shall bear the cost of traveling for your lawyer or yourself.

While the personal presence of the passenger making a compensation claim is not ordinarily required during the proceedings, in some cases, it might be necessary.

It is important to caution you here that if you decide to claim compensation through legal proceedings of your own volition, the cost of hiring the lawyer, court costs, travel expenses, etc., shall be borne by you if the court does not award you a favorable decision.

Claim through us on a "No Win No Fee" basis

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Most Read Topics You Shouldn’t Miss

Don’t miss out on the opportunity to learn more about claiming compensation for flight delays or cancellations. Click any of the links below to discover expert advice, comprehensive guides, and useful tips on how to claim what you’re entitled to. Whether you’re a frequent traveler or just looking to expand your knowledge, these interesting topics will leave you informed and engaged.

Claim your Flight Compensation through us:

If airlines for which your flight was delayed or canceled do not respond to you with the claim letter, you can seek help from our claim experts, no win-no fee experts to claim on your behalf.

Our experienced claim professionals will handle your case and do all the paperwork for you. Even if we have to go to court on your behalf, we do not charge you additionally for this.

How can you claim compensation through ClaimFlights?

Step 1:

You need to enter your “Flight Number” and “Flight Date” into our “Flight Delay Compensation Calculator”

Step 2:

Once you finish the above step, your flight information will be displayed automatically, i.e., the scheduled departure and arrival times of your flight, along with pertinent information about the airports (with IATA code) from where the flight took off and landed.

In rare cases when these details are not automatically displayed, you will be required to manually enter the flight information details, viz. flight date, its scheduled departure time, departure airport, scheduled arrival time, destination airport, etc.

If you have any connecting flight booked under the same ticket, you can enter its details as well, or else proceed further by clicking the “Next” link. Mark the reason for flight delay or cancellation or if you were “bumped” due to overbooking. Once you enter all the information accurately, you can proceed with “Next.”

The amount the airlines owe you regarding flight delay, cancellation, or denied boarding will be evident to you now. You can also be clear about the amount you can expect if you claim through us and compare it with other claim companies.

It will not be out of place to mention that our service charges are payable to us only if we win for you, and there are no upfront charges or hidden costs involved. We have the most competitive price structure and strongly advocate transparent transactions for long-term sustenance in the sector.

The strong work ethics in ClaimFlights persuades us to work on mission mode for our clients, and “No Win No Fee Claims” means that we get paid only for success. Yes, we only charge you once we successfully win your compensation claim entitlement.

We earn our remuneration only if your claim is successful and the airline pays you the compensation. In other words, you are free from any financial risk whatsoever if you claim through us.

Benefits of claiming through us

Our claim process has been developed in a very easy manner to use, and the information required by us doesn’t take more than 2 minutes of your precious time. Since we are professional veterans in the sector, we have access to useful information about the reasons for delayed or cancelled flights.

This includes our comprehensive law case database and specialized databases (ADS-B Flight database, Weather, Strikes, Acts of God, and news databases).

Our team has expertise in approaching the airlines to win compensation claims for you. We can often get the claims settled without a court case. This helps make the process faster. It is our responsibility to follow uptime with the airline and look into the fine details to get your claim at the earliest possible time.

ClaimFlights is a registered Claim Service Provider and ensures all claims with an insurance contract.

The Claim Process If You Do It with Us

Suppose you let us make the passenger right claim on your behalf. In that case, you must provide us with basic information (your flight number, the date of travel, and your personal data) and sign a letter of authorization online). This can be done in 3 minutes, and we take care of the rest.

See the details of our work compared to what you have to do if you do it yourself (our service) or claim your flight right now. It will also not be out of place to mention here that our present area of service is limited to European Union laws or jurisdiction only and the claims for domestic flights in the US or other geographies are presently beyond the scope of our service.

Check how much you can claim!

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You should read these Tips to successfully claim yourself:

On which basis you can claim flight delay compensation? Flight delays for more than 3 hours, distance of flights and act of god information.
What you can claim: You can claim financial compensation for delays on arrivals, cancellations without notice, denied boarding due to overbooking. For delays on departure for more than 2 hours, airlines must offer refreshments vouchers or coupons for foods and beverages, 2 telephone calls, mails or hotel stay if there is an over night flight delays or long hours delays or re-routed flights or re-booked flights.
Free law case database: Research in our outstanding law database (it contains a collection of ‘Act of God’ decisions wait till it loads, as it is a European Regulation, foreign cases might be relevant for whole Europe): Know more information on flight delay compensation.
Learn what we will do if you hire us: Read how our claim process works, the service we can provide for you and how to enter claims.
Or read in our blog or check out the updates over our Facebook page or Twitter account.

Esenia Ulbrich

Founder & Legal Head

Esenia Ulbrich is the founder of ClaimFlights and heads the legal team. She holds a master's in business administration and loves sailing in the Saronic Gulf, hiking in the Alpes, and spending time with her daughter.