American Airlines Flight Delay Compensation

If your American Airlines flight was delayed or canceled, you could be eligible for flight delay compensation under EU law. We’re here to assist you with compensation and understanding your rights under EU 261 rule and claim accordingly.

Check how much money you may receive

American Airlines Flight Delays or Cancellations

Stranded at the airport due to flight delays or cancellations with American Airlines (AA)?

Don’t worry, under EU law you may have some sort of benefits. Whereas under US law, there is no protection for you.

For AA flight delays or cancellations, you may have the right to compensation or refund under EU law EC 261.

We can help you with compensation for American Airlines delays or cancellations on a ‘No Win No Fee’ basis.

Let’s find out ‘When’ and ‘How much’ you can claim for American Airlines delayed or canceled flight.

American Airlines Delayed Flight Compensation

Airlines usually stick to their schedules, but sometimes it doesn’t work that way. Your flight may get delayed due to the airlines’ fault or some conditions which are beyond the control.

If your American Airlines flight delays for more than 3 hours, you could be eligible for compensation up to 600€ under EU Regulation 261/2004.

Under EU law, your right to American Airlines’ delay compensation depends on the following factors…

  1. you reached the final destination with a delay of more than 3 hours
  2. you were departed from an EU airport
  3. and the delay wasn’t due to extraordinary circumstances

How much can you claim for American Airlines delays?

The amount of compensation for American Airlines’ delayed flight is between 250€ to 600€. It depends upon the travel distance and the length of the delay.

Short distance
(up to 1500 km)
Medium distance
(1501 to 3500 km)
(more than 3500 km)
e.g., Frankfurt to Madrid e.g., Frankfurt to Istanbul e.g., Frankfurt to New York
€250 €400 €600*

* the amount may get reduced by 50%, i.e., you may get up to 300€ for a distance of over 3500 km if EU borders were not crossed.

Your Flight Has Been Delayed or Canceled. What Should You Do?


Ask a reason for the delay

Ask the airline for the reason behind the delay. Get confirmation in writing from the airlines’ customer service.

Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.

Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

Check your Eligibility

Enter your flight details into our compensation checker to check if you are eligible for compensation.

Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

Flight departure delays

If there’s a delay at departure, you are eligible for the “Right to Care.” The airlines must offer:

For 2+ Hours of Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.

For 5+ Hours of Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.


Re-routed to the earliest available flight


Refund of the ticket cost, if you were unwilling to travel


Hotel accommodation & transport facility for an overnight delay.

Was your flight delayed for more than 3 hours?

Claim Compensation

American Airlines Canceled Flight Compensation

The airline can cancel a flight for numerous reasons. If you do find yourself in such a situation, you might be worried. Under EU law EC 261, you could be eligible to claim compensation.

If American Airlines cancel your flight without any major reason, you could be entitled to compensation, provided the following condition met

  1. you were not informed about flight cancellations less than 14 days before departure time
  2. the reason behind the cancellation was within the airlines’ control
  3. you had confirmed flight booking.

How much can you claim for AA canceled flight?

The amount of compensation is between 125€ and 600€ depending upon …

  • days you were informed before
  • the length of delay, and
  • route distance

For an American Airlines canceled flight without prior notice of at least 14 days, you have two options to choose from.

  • apply for a refund, or
  • ask for an alternative flight

If your alternate flight or re-scheduled flight delays for more than 2 hours, you could be eligible for compensation under EU law.

Whereas, for American Airlines flight cancellation due to extraordinary circumstances, you are not eligible for compensation.

We at ClaimFlights make it easier to claim canceled flight compensation successfully without facing any difficulties.

Related Questions

Am I eligible to claim compensation under extraordinary circumstances?
Extraordinary circumstances are events that can cause flight disruptions. These events are beyond the control of the airlines, such as bad weather, tsunami, or any ‘Act of God’. Thus, you are not eligible to claim.
Can I cancel my American Airlines flight and get a refund for a canceled flight?
If you want to cancel your reservations or change your flight date, the cancellation policy depends upon the type of ticket you have purchased as of the American Airlines Official Website. You can usually change or cancel your flight reservation online.

Within 24 hours or the same day of booking your ticket, you may cancel your trip and get a full refund of your ticket fee, subject to at least 2 days prior to the flight schedule departure date. There is no refund for a non-refundable ticket unless and until American Airlines cancels their flight due to certain conditions such as Change in the schedule, Military Orders, or Death of the Passenger/Co-Passengers.

Was your flight cancelled without any notice?

Claim Compensation

American Airlines Missed Flight Connection

Sometimes, to reach the final destination, passengers require connecting flights, i.e., the passenger has one or more layovers in between and may have to change their flight to reach the final destination.

However, the passenger can miss their connecting flight due to delay or cancellation. In such a situation, the passenger could be eligible for compensation if the entire journey was booked under one booking reference.

You may claim American Airlines missed connecting flight compensation under the European Union Regulation EC 261, if …

  • the same airline operates your connecting flight(s) which you missed due to a delay or cancellation of your first flight,
  • And the delay at the final destination is more than three hours.

American Airlines Overbooking Compensation

Overbooking is a situation in which an airline sells more tickets than there are seats on the plane. They are allowed to do this because they know passengers sometimes don’t show up at the airport.

This situation, however, actually puts the airlines at an advantage. They are allowed to bump passengers if the situation demands.

Under EU law, you could receive compensation up to 600€ for denied boarding due to overbooking if the departure was from an EU airport.

Although you were offered an alternate flight or alternative transportation but reached later than three hours at the final destination, you are eligible for compensation.

Sometimes the airline also offers travel vouchers to the air passengers who were bumped.

Related Questions

What happens if you miss an American Airlines flight?
Don’t panic! American Airlines has a rule called ‘flat-tire’ rule that lets passengers put on a stand-by for a later flight to the destination with no penalty charge.

The rule will work if you missed your flight due to circumstances beyond your control and you need to be present at the airport within 2 hours of your missed flight.

Why do American Airlines overbook flights?
Airlines do not want to incur losses due to empty seats due to flight cancellations, delays, or last-minute changes in travel plans. That’s why sometimes airlines sell more tickets on purpose than the available seats on the plane.

How to claim compensation for delayed or canceled flights?

We are specialized in helping airline passengers to get their compensation from the airline quickly.


Check Entitlement

More Info
Check if you can claim using our compensation checker tool.

Enter Flight Details

More Info
Fill in your flight number, date of journey, and some further information.

Assign to us

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For a hassle-free claim, assign us your case by signing the digital contract.

We process your case

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Our claim experts will take all your hassles, and claim on behalf of you.

Get Compensation

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Don’t be late, claim for your rights today.

Assign us your claim and let us fight for your rights

Fast, easy, and risk-free compensation claims through "ClaimFlights"

Useful Information about American Airlines

American Airlines (AA) is one of the world’s largest airlines, with its headquarters at Dallas-Fort Worth (DFW). Miami Airport is also the third-largest hub for American Airlines, and it has other 8 hubs located in the US.

Its IATA Code is “AA”.

It operates a wide network of domestic as well as international flights. Tulsa Airport is the place where basic maintenance work is being carried out for its flawless execution.

American Airlines Group is the parent company of American Airlines. It is recognized as one of the founding members of OneWorld Airline Alliance.

American Airlines Flight Destinations

European Destinations:

It has more than 948 fleets under its name which flies to more than 190 destinations

worldwide over more than 55 countries.

You are eligible for flight compensation if your departure took from any of the European destinations below:

Country City
Germany Berlin, Frankfurt, Munich
United Kingdom Manchester, Edinburgh
Italy Milan, Rome, Venice
Spain Barcelona, Madrid
Ireland Dublin, Shannon
Croatia Dubrovnik
Netherlands Amsterdam
Hungary Budapest
Czech Republic Prague
Greece Athens
Poland Krakow
Portugal Lisbon
Switzerland Zürich
France Paris
American Airlines Baggage Policy
American Airlines allows one carry-on bag and one check-in baggage (laptop bag or briefcase to carry your personal items) per passenger for free.

Carry-on baggage should not exceed 22 x 14 x 9 (dimensions in inches) including handles and wheels. Checked baggage / Hold luggage limits to weight 23 kilograms or 50 pounds.

For Platinum, Gold and Premium Economy passengers, 1st and 2nd checked baggage are allowed for free.

You have to bear additional charges if you carry excess baggage, a maximum of up to 10 bags are allowed to check for Transatlantic, Transpacific, and US Domestic travelers.

In case your baggage gets lost or delayed for more than 5 days, you need to contact the airport agent to get your reference number which will be useful to file your claim. You may seek the help of AA agents at the airport and track using their 13 digit reference number. You can contact them to claim reimbursement for items in your bag.

American Airlines Reviews
American Airlines have been rated 3 out of 10 stars by Skytrax as of March 2020. SkyTrax rates airlines based upon their quality, performance, and services.

In terms of Onboard Services, AA air passengers gave 2 stars out of 5 for in-flight entertainment, food & beverages, seat comfort, staff service, and value for money.

AA Airlines Contact Information
The information below might be useful for you to contact American Airlines directly

Website: /

Social Accounts: Twitter | Facebook

Contact: 800-433-7300

Why choose “ClaimFlights”?

No win = No fee

Yes, you read it right, we do not charge any upfront fees until we win the case and get compensation from the airlines.

Success Fee 25%

Our success fee is just 25% (no VAT, if you are a non-EU resident). We have a fantastic success record and fair prices.

No Legal Action Fee

No legal action fee or admin fee. (It’s free of charge, and no hidden costs, even if we have to take your case to court).

Best Payout

You get the best payout when compared with the other claim companies. Check out the price comparison.

Close to 100% Success

Close to 100% success ratio in court. Our legal claim experts are well trained and experienced in sending claim letters.

Test Winner

We are a test winner in many flight delay provider tests. And, you get the best payout for your delayed flight.
Dr. Mirko C. Ulbrich

Dr. Mirko C. Ulbrich


Dr. Mirko C. Ulbrich is founder and CEO at Claim Flights GmbH. He has made many Himalaya hiking trips, but has found a passion to grow roses and go hiking in the alpes.

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Experiences and Reviews of Our Satisfied Customers

Choose your Choice to Claim Compensation

Here we have compared 3 different ways to claim compensation:



Higher Fees (£50 to £500, + Hearing Fees)


Risk of losing money


Hours of your time are spent


Result unknown



Zero Cost Risk & Additional legal databases


Pay Only When We Win


Takes only 2 minutes to Claim


Close to 100% Success rate



Low cost risk, most airlines ignore customer claims


Case might end up in court


Takes hours of your time


Outcome Unclear

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