Virgin Atlantic Flight Delays or Cancellations

Under EU law, you might be entitled to up to 600€ compensation from Virgin Atlantic Airways for flight delays, or cancellations, or denied boarding due to overbooking.

Enter your flight details and check how much you are entitled to.

Virgin Atlantic Flight Delay Compensation

Was your Virgin Atlantic flight delayed, canceled, or overbooked? Do you know, you could be entitled to compensation or refund for flight delay, cancellation, or overbooking.

Under EU Regulation 261/2004, you could be eligible for financial compensation or refund for flight delays, cancellations, and denied boarding. The amount of compensation is up to 600€ ($700).

We at ClaimFlights, help passengers to claim compensation for flight delays and cancellations.

How much can you claim for your Virgin Atlantic delayed flight?

The amount of EU compensation varies from 250€ to 600€. It depends upon the route distance and the length of the delay.

The table below clarifies how much you can claim for Virgin Atlantic delayed flight …

Short distance
(up to 1500 km)
Medium distance
(1501 to 3500 km)
(more than 3500 km)
e.g., Frankfurt to Madrid e.g., Frankfurt to Istanbul e.g., Frankfurt to New York
€250 €400 €600*

* the amount may get reduced by 50%, i.e., you may get up to 300€ for a distance of over 3500 km if EU borders were not crossed.

Your Flight Has Been Delayed or Canceled. What Should You Do?


Ask a reason for the delay

Ask the airline for the reason behind the delay. Get confirmation in writing from the airlines’ customer service.

Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.

Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

Check your Eligibility

Enter your flight details into our compensation checker to check if you are eligible for compensation.

Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

Virgin Atlantic departure delays

If Virgin Atlantic flight delays for more than two hours, passengers are entitled to ‘Right to Care’ assistance.

For 2+ Hours of Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.

For 5+ Hours of Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.


Re-routed to the earliest available flight


Refund of the ticket cost, if you were unwilling to travel


Hotel accommodation & transport facility for an overnight delay.

Was your flight delayed for more than 3 hours?

Claim Compensation

Virgin Atlantic flight delays

Flight delays are complicated to avoid. It can be due to different reasons. Extreme weather, heavy air traffic are some of them.

To give you some relief, for Virgin Atlantic flight delays, you could be eligible for compensation under EU law EC 261.

Perhaps, a few conditions determine whether you qualify or not.

Under EU law, you could be entitled to delayed flight compensation if …

  1. your flight landed at the final destination with a delay of more than three hours
  2. your flight should have been departed from EU airport or landed at EU airport
  3. and the delay was due to the airlines’ fault and not due to extraordinary circumstances

Was your flight cancelled without any notice?

Claim Compensation

Virgin Atlantic flight cancellation compensation

Airlines may cancel their flight due to some reasons. The most recent cause was Coronavirus for many flight cancellations, which couldn’t have been avoided.

But, you must know if your flight was canceled due to the airlines’ responsibility, you could claim compensation or refund under EU Regulation EC 261 of 2004.

If Virgin Atlantic canceled your flight without prior notice of at least 14 days, you could be entitled to cancelled flight compensation or refund under EU law

The amount to claim for a canceled flight is between 125€ and 600€ depending upon …

  1. days you were informed before
  2. length of delay, and
  3. route distance

If Virgin Atlantic flight was canceled, you have two options to choose from …

  1. apply for a refund, or
  2. ask for an alternative flight

If your alternate flight delays for more than 2 hours, you could be entitled to compensation for delayed flight under EU law.

Whereas you could not claim compensation for cancellation due to extraordinary circumstances. Extraordinary circumstances are beyond the control of the airlines, such as bad weather conditions, Coronavirus, tsunami, etc.

How to claim compensation for delayed or canceled flights?

We are specialized in helping air passengers to get their compensation quickly from the air carrier. With a track record of assisting over 23K+ passengers and achieving exceptional results, ClaimFlights is a trusted flight claim company.


Check Entitlement

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Check if you can claim using our compensation checker tool.

Enter Flight Details

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Fill in your flight number, date of journey, and some further information.

Assign to us

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For a hassle-free claim, assign us your case by signing the digital contract.

We process your case

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Our claim experts will take all your hassles, and claim on behalf of you.

Get Compensation

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Don’t be late, claim for your rights today.

Assign us your claim and let us fight for your rights

Fast, easy, and risk-free compensation claims through "ClaimFlights"

Useful Information about Virgin Atlantic Airways

Virgin Atlantic, also known as Virgin Atlantic Airways” is a British airline with its head office in Crawley, England, near Gatwick Airport. In 1984, the airline was founded with the name of British Atlantic Airways and was originally planned to fly between London and the Falkland Islands.

Later on, the name changed to Virgin Atlantic. Virgin Atlantic is an airline of the virgin group.

The first flight of the Virgin Atlantic was from Gatwick Airport to Newark Liberty International Airport.

Code-Share Agreements
The codeshare agreement allows two or more airlines to share the same flight under its own name. Thus code-share agreement allows Virgin Atlantic Airlines to advertise and sell flight seats of its code-share partners under their flight numbers. It shares code-share agreements with Aeroméxico, Air France, Air New Zealand, Delta Air Lines, Gol Transportes Aéreos, KLM, Singapore Airlines, Virgin Australia, WestJet.
Fleet Size & Destinations
As of May 2020, Virgin Atlantic operates 35 mixed fleets of Airbus and Boeing wide-body aircraft which includes 4 Airbus A330-200, 10 Airbus A330-300, 4 Airbus A350-1000, 17 Boeing 787-9.

It operates to destinations in North America, the Caribbean, Africa, the Middle East, and Asia from its main base at Heathrow, and secondary base at Manchester.

Country City
United States Boston, Las Vegas, Los Angeles, Miami, Newark, New York, Orlando, San Francisco, Seattle and Washington D.C.
United Kingdom Belfast, Glasgow, London, Manchester
United States Anchorage, Baltimore, Fairbanks, Las Vegas, Minneapolis, New Orleans, Phoenix, Pittsburgh, Portland, Seattle
Cuba Havana, Varadero
South Africa Johannesburg
Jamaica Montego Bay
Barbados Bridgetown
St. Lucia Vieux Fort
Hong Kong Hong Kong
China Shanghai
Mexico Cancun
India Delhi
Nigeria Lagos
United Arab Emirates Dubai
Virgin Atlantic Flight Cancellation Policy
Virgin Atlantic 24 hour cancellation policy allows passengers to cancel the reservation within the required time to claim a full refund on their existing reservation.

Virgin Atlantic cancellation policy 24 hours rule should be applied for the flights originating for the flights to and from the U.S and Canada only.

Virgin Atlantic Reviews & Statistics
Virgin Atlantic Airlines have been rated 5 out of 10 stars, reviewed by more than 777 air passengers as of December 2021 by SkyTrax. SkyTrax – Airline Quality Rating Services rates airlines based upon their performance and customer reviews. In terms of Onboard Services, Inflight Entertainment, Food & Beverages, Value for money, Seat Comfort, and Staff Service, it has 3 of 5 Stars.
Virgin Atlantic Airways Contact Information
The links below might be helpful for you to contact Virgin Atlantic directly.

Website: Virgin Atlantic

Social Accounts: Facebook | Twitter

Head Office Address: Virgin Atlantic Airways Limited, The VHQ, Fleming Way, Crawley, West Sussex RH10 9DF.

Why choose “ClaimFlights”?

No win = No fee

Yes, you read it right, we do not charge any upfront fees until we win the case and get compensation from the airlines.

Success Fee 25%

Our success fee is just 25% (no VAT, if you are a non-EU resident). We have a fantastic success record and fair prices.

No Legal Action Fee

No legal action fee or admin fee. (It’s free of charge, and no hidden costs, even if we have to take your case to court).

Best Payout

You get the best payout when compared with the other claim companies. Check out the price comparison.

Close to 100% Success

Close to 100% success ratio in court. Our legal claim experts are well trained and experienced in sending claim letters.

Test Winner

We are a test winner in many flight delay provider tests. And, you get the best payout for your delayed flight.
Petya Petrova

Petya Petrova

International Legal Strategist

Petya Petrova-Racheva holds a Master of Law (LLM) degree, and has broad knowledge of European Laws in different countries. She loves travelling and her dog, as well as her family.

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What Customer Say About Us?

Choose your Choice to Claim Compensation

Here we have compared 3 different ways to claim compensation:



Higher Fees (£50 to £500, + Hearing Fees)


Risk of losing money


Hours of your time are spent


Result unknown



Zero Cost Risk & Additional legal databases


Pay Only When We Win


Takes only 2 minutes to Claim


Close to 100% Success rate



Low cost risk, most airlines ignore customer claims


Case might end up in court


Takes hours of your time


Outcome Unclear

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