EWR Delays or Cancellations – Your Rights to Compensation following EU law
If your Newark Airport EWR flight was delayed or canceled, you may have the right to compensation under European Regulation EC 261/2004. The compensation amount is up to 600€ ($700).
Enter your flight details and check how much you are entitled to.
Here is an ultimate guide to claim compensation for Newark Airport flight delays, cancellations, and denied boarding incidents under EU Regulation EC 261/2004.
Table of Content
Newark Airport Flights Delays or Cancellations
Newark Airport (IATA: EWR) is one of the busiest airports, thus flight delays or cancellations are a very common thing here.
As an air passenger, you must be aware of your rights. You are protected under EU law for EWR delays or cancellations. In such cases, you may be entitled to delayed flight compensation, re-routing and in certain cases, refund too.
You may be eligible for compensation if ……
- you were departed from any of the EU airport (with any airline), or
- departed from Newark Airport but arrived at an EU airport with an EU-registered airline, and
- reached your final destination later than three hours than the scheduled arrival time
- and, the delay or cancellation wasn’t due to extraordinary circumstances
How much can I claim for Newark Airport flight delays?
The amount of compensation varies between 250€ to 600€ depending upon the route distance and length of the delay.
The table below shows the amount of compensation that you can claim under the EU Regulation 261/2004:
Short distance (up to 1500 km) |
Medium distance (1501 to 3500 km) |
Long-distance (more than 3500 km) |
---|---|---|
e.g., Frankfurt to Madrid | e.g., Frankfurt to Istanbul | e.g., Frankfurt to New York |
€250 | €400 | €600* |
* the amount may get reduced by 50%, i.e., you may get up to 300€ for a distance of over 3500 km if EU borders were not crossed.
Your Flight Has Been Delayed or Canceled. What Should You Do?
Ask a reason for the delay
Note Arrival Time
Collect Evidence
Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.
Check your Eligibility
Enter your flight details into our compensation checker to check if you are eligible for compensation.
Exchange Contacts
Claim Money Back
Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.
Your rights to compensation under EU law
Under EU law, in these cases, you could receive compensation, if the airline was responsible for …
- ☛flight delays: if you reached the final destination with more than 3 hours delay.
- ☛flight cancellations: if you were informed about flight cancellation without any prior notice of at least 0 to 14 days of departure.
- ☛overbooking: if you were denied boarding your flight due to overselling of flight tickets.
- ☛missed connection: if you missed your connecting flight due to delay or cancellation of your first flight, and reached later than 3 hours at the final destination.
Whereas, if the disruptions were caused due to some extraordinary circumstances, there is no compensation.
Examples of such circumstances include bad weather conditions, natural disasters like storm, tsunami, etc., air traffic control suspends or restrict, or any technical problem with airplanes
Newark Airport Delays
Under EU law EC 261 of 2004, for longer flight delays you could be entitled to compensation or refund based upon the length of the delay and travel distance.
There’s no compensation if the disruption was caused due to extraordinary circumstances, or the situation was beyond the control of the airline.
Newark Airport weather delays may fall into extraordinary circumstances, and thus you couldn’t receive compensation.
Whereas, if the delay is caused due to general airport conditions, and there is news of other airlines in operation, you could claim.
Delays at Newark Airport
For arrival delays of more than three hours, you could be entitled to compensation under EC Regulation 261/2004, if the flight departed from EU airport.
EWR Flight Cancellations
If you booked an EU-airline flight and it gets canceled at Newark Airport without prior notice of 0 to 14 days, you may ask for flight cancellation compensation or a refund.
These are the two options available for you to choose from …..
- you can either apply for a ticket refund or
- you may ask for a change of flight or an alternate flight.
If your alternate flight delays for more than 2 hours, you could be eligible for compensation.
You can claim compensation between 125€ and 600€ depending upon …
- the days you were informed before
- the length of delay, and
- route distance
What if you missed your connecting flight?
You could be entitled to compensation for a missed flight due to delay or cancellation, under European Union Regulation EC261.
If …
- →the same airline operates your connecting flight(s) which you missed due to a problem on your first flight, and
- →delay at the final destination is more than three hours.
Does the EU 261 rule applicable to Newark Airport flights?
No matter from which country you belong to, or whatever citizenship you had, if you travel from any of the European destinations or travel from the non-EU airport to EU Airport with EU-registered airline, you are eligible under EC Regulation 261/2004.
Origin and Destination | EU Airline | Non-EU Airline |
---|---|---|
EU ✈ EU | ✅ | ✅ |
EU ✈ Non-EU | ✅ | ✅ |
Non-EU ✈ EU | ✅ | ❌ |
Non-EU ✈ Non-EU | ❌ | ❌ |
How to claim compensation for delayed or canceled flights?
We are specialized in helping air passengers to get their compensation quickly from the air carrier. With a track record of assisting over 23K+ passengers and achieving exceptional results, ClaimFlights is a trusted flight claim company.
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Useful Information about Newark Liberty International Airport:
Newark Liberty International Airport (IATA Code: EWR) is one of the busiest airports in New Jersey, USA. It is jointly owned by the cities of Elizabeth and Newark.
It is amongst the three main airports serving the New York metropolitan area after John F. Kennedy International Airport and LaGuardia Airport. These three airports are operated by the Port Authority of New York and New Jersey.
It supports 50 air carriers and it is United Airlines’ third-largest hub.
It’s the 43rd busiest airport in the world by passenger traffic. And in 2019, the total passengers’ traffic was around 46 million passengers.
Source: Jared and Corin [CC BY-SA]
Newark Liberty Airport has three terminals: Terminal A, Terminal B, and Terminal C.
Terminal A was completed in the year 1973 and it has a total of four floors. On the top floor, there are ticket counters. Gates and shops are on the third floor. On the 2nd floor, there are baggage carousels and parking is on the 1st floor.
Terminal A handles only domestic and Canadian flights served by JetBlue, Air Canada, Air Canada Express, Alaska Airlines, American Airlines, American Eagle, and United Express.
Terminal B
This terminal also has four levels, same as Terminal A. Gates and shops are on the 3rd floor. The ticket counters are on the top floor, but for Aer Lingus, Virgin Atlantic, Delta Air Lines, and Icelandair you will find the ticket counters on the second floor. And first-floor for British Airways, Level, and Spirit Airlines.
The baggage carousels for domestic arrivals are on the 1st floor and on the 2nd floor for international arrivals. It also has an international arrivals lounge on the second floor.
Apart from this Terminal B also handles foreign carriers and flights to the Caribbean through JetBlue, Delta Airlines, Delta Connection, Sun Country, Elite Airways, Allegiant Air, Frontier Airlines and Spirit Airlines flights, and some of United’s international arrivals.
Terminal B
Terminal C was completed in 1988 and it has two ticketing levels. One for domestic check-in and another for international.
You will find the gates, food, and shopping outlets located on a mezzanine level between the two check-in floors. It can handle wide-body aircraft and narrow-body aircraft through its multiple gates.
This terminal is typically for United Airlines and its regional carrier United Express.
EWR Flight Destinations
List of EU Airlines & European Destinations
Airlines | Country | Destinations |
---|---|---|
Scandinavian Airlines | Sweden | Stockholm |
Norway | Gardermoen | |
Denmark | Copenhagen | |
Jet2 | United Kingdom | Birmingham, East Midlands, Leeds Bradford, Manchester, Newcastle upon Tyne, Glasgow |
LOT Polish Airlines | Poland | Warsaw, Rzeszów |
Icelandair | Iceland | Reykjavík Keflavík |
Lufthansa | Germany | Frankfurt, Munich |
La Compagnie | France | Paris Orly, Nice |
TAP Air Portugal | Portugal | Lisbon, Porto |
Eurowings | Germany | Düsseldorf |
LEVEL | France | Paris Orly |
Aer Lingus | Ireland | Dublin |
Virgin Atlantic & British Airways | United Kingdom | London Heathrow |
Austrian Airlines | Austria | Vienna |
Swiss International Air Lines | Switzerland | Zurich |
List of Non-EU Airlines & European Destinations
Airlines | Country | Destinations |
---|---|---|
United Airlines | United Kingdom | Bermuda, Grand Cayman, London, Manchester, Providenciales, Edinburgh, Glasgow |
Germany | Berlin, Frankfurt, Munich, Paris Charles de Gaulle | |
Italy | Milan, Naples, Palermo, Rome, Venice | |
Netherland | Amsterdam, Bonaire | |
Iceland | Reykjavík Keflavík | |
Spain | Barcelona, Madrid | |
Switzerland | Geneva, Zurich | |
Portugal | Lisbon, Porto | |
Sweden | Stockholm | |
Belgium | Brussels | |
Ireland | Dublin | |
Greece | Athens | |
Czech Republic | Prague | |
France | Nice | |
United Express | United Kingdom | Bangor, Norfolk |
Emirates | Greece | Athens |
How to Get to Newark Liberty International Airport?
To reach Newark Airport, passengers can use any of the following ground transportation facilities available near the airport.
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- TRAIN
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You will get the benefit of a free monorail system i.e AirTrain which connects the airport terminals with all stations along New Jersey Transit’s Northeast Corridor Line & North Jersey Coast Line. This facility also helps passengers to connect to the parking lots, parking garages, and rental car facilities.
-
-
- BUS
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You will get the benefit of a free monorail system i.e AirTrain which connects the airport terminals with all stations along New Jersey Transit’s Northeast Corridor Line & North Jersey Coast Line. This facility also helps passengers to connect to the parking lots, parking garages, and rental car facilities.
-
-
- Car Rental/Taxi
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Private limousine, rental car, and taxis provide service to/from the airport. Super-Shuttle, Go Airport Shuttle, and Go-link also operate shared taxi services at Newark Airport.
There are also Parking lot (short & long term) facilities with the shuttle buses and monorail for easy access to the terminals.
A new free Cellphone-lot waiting area facility is also available for cab drivers or people who came to pick or drop someone.
EWR Airport Services
Newark Airport Reviews and Ratings
Skytrax rates airlines and airports based on the quality, services, and performances. Newark Airport has 2 stars out of 10 based on its 415+ reviews as of March 2024. Newark Airport passengers usually complain about poor customer services, terminal cleanliness, uncomfortable seats, baggage or luggage check-in delays and more.
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