Newark Airport Delays or Cancellations

If your Newark Airport flight was delayed or canceled, you may have the right to compensation under European Regulation EC 261/2004. The compensation amount is up to 600€ ($700).

How much money airlines owes for you?

Newark Airport Flights Delays or Cancellations

Newark Airport (IATA: EWR) is one of the busiest airports, thus flight delays or cancellations are a very common thing here.

As an air passenger, you must be aware of your rights. You are protected under EU law for EWR delays or cancellations. In such cases, you may be entitled to delayed flight compensation, re-routing and in certain cases, refund too.

You may be eligible for compensation if …

  • you were departed from any of the EU airport (with any airline), or
  • departed from Newark Airport but arrived at an EU airport with an EU-registered airline, and
  • reached your final destination later than three hours than the scheduled arrival time
  • and, the delay or cancellation wasn’t due to extraordinary circumstances

Check if you're eligible, and

What to do when Newark Airport flight delays or gets canceled?

  • ☛ check with your airline to determine if your flight is affected
  • ☛ ask the airlines’ for the reason behind it
  • ☛ note the actual arrival time (i.e., when the plane door was opened)
  • ☛ get a confirmation of it, in writing
  • ☛ note the actual arrival time when you landed
  • ☛ collect evidence (e.g. boarding pass, voucher, receipts, etc)
  • check if you are eligible for compensation

Your rights to compensation under EU law

Under EU law, in these cases, you could receive compensation, if the airline was responsible for …

  • flight delays: if you reached the final destination with more than 3 hours delay.
  • flight cancellations: if you were informed about flight cancellation without any prior notice of at least 0 to 14 days of departure.
  • denied boarding: if you were denied boarding your flight due to overselling of flight tickets.
  • missed connecting flight: if you missed your connecting flight due to delay or cancellation of your first flight, and reached later than 3 hours at the final destination.

Whereas, if the disruptions were caused due to some extraordinary circumstances, there is no compensation.

Examples of such circumstances include bad weather conditions, natural disasters like storm, tsunami, etc., air traffic control suspends or restrict, or any technical problem with airplanes

Does the EU 261 rule applicable to Newark Airport flights?

No matter from which country you belong to, or whatever citizenship you had, if you travel from any of the European destinations or travel from the non-EU airport to EU Airport with EU-registered airline, you are eligible under EC Regulation 261/2004.

To summarize:

Origin and Destination EU Airline Non-EU Airline
EU ✈ EU ✅ Yes ✅ Yes
EU ✈ Non-EU ✅ Yes ✅ Yes
Non-EU ✈ EU ✅ Yes ❌ No
Non-EU ✈ Non-EU ❌ No ❌ No

Newark flight delays

Under EU law EC 261 of 2004, for longer flight delays you could be entitled to compensation or refund based upon the length of the delay and travel distance.

There’s no compensation if the disruption was caused due to extraordinary circumstances, or the situation was beyond the control of the airline.

Newark Airport weather delays may fall into extraordinary circumstances, and thus you couldn’t receive compensation.

Whereas, if the delay is caused due to general airport conditions, and there is news of other airlines in operation, you could claim.

Newark Airport arrival delays

For flight delays of more than three hours on arrivals, you could be entitled to compensation under EC Regulation 261/2004.

The amount of compensation varies between 250€ to 600€ depending upon the route distance and length of the delay.

How much compensation am I entitled to?

The table below shows the amount of compensation that you can claim under the EU Regulation 261/2004:

Arrival Delay Route Distance Claimable Amount
Up to 2 hours 59 minutes Any distance None
3 hours or more less than 1,500 km 250 Euros
3 hours or more 1,500 km to 3,500 km 400 Euros
4 hours or more more than 3,500 km 600 Euros

How much you can claim for EWR delays?

Newark Airport departure delays

If your EU flight delays for more than two hours at departure, you may be eligible for “Right to Care” for EU-regulated airlines.

The airline must offer:

For delays over 2 hours free meals and refreshments
2 free phone calls, email or fax service
For delays over 5 hours re-routed to the earliest available flight (OR)
refund of the ticket cost, if you were unwilling to travel
hotel accommodation and transport facility for an overnight delay, or when stay becomes necessary
Note: In addition to it, if you reached your final destination with a delay of over 3 hours, you could be entitled to compensation too.

Newark Airport Cancellations

You booked an EU-airline flight and it gets canceled at Newark Airport without prior notice of 0 to 14 days, you may ask for flight cancellation compensation or a refund.

These are the two options available for you to choose from …..

  1. you can either apply for a ticket refund or
  2. you may ask for the change of flight or an alternate flight.

If your alternate flight delays for more than 2 hours, you could be eligible for compensation.

You can claim compensation between 125€ and 600€ depending upon …

  • the days you were informed before
  • the length of delay, and
  • route distance

Experienced Newark flight cancellations?

What if you missed your connecting flight?

You could be entitled to compensation for a missed flight due to delay or cancellation, under European Union Regulation EC261.

If …

  • the same airline operates your connecting flight(s) which you missed due to a problem on your first flight, and
  • delay at the final destination is more than three hours.

How to file a claim for Newark Airport delays?

  • To proceed, check if you can claim using our compensation checker tool.
  • Fill in your flight number, date of journey, and some further information.
  • For a hassle-free claim, assign us your case by signing the digital contract.
  • Our claim experts will take all your hassles, and claim on behalf of you.
  • Don’t be late, claim for your rights today

Why choose “ClaimFlights”?

  • No win = No fee. Yes, you read it right, you need to pay nothing unless we win the case
  • No additional legal action fee, or admin fee (even if we have to take your case to court)
  • Close to 100% Success in court
  • Success Fee 25% + VAT (no VAT, if you are a non-EU resident)
  • Best Payout when compared with the other flight delay claim companies
  • Test Winner in many flight delay provider tests

Newark Liberty International Airport

Newark Liberty International Airport (IATA Code: EWR) is one of the busiest airports in New Jersey, USA. It is jointly owned by the cities of Elizabeth and Newark.

It is amongst the three main airports serving the New York metropolitan area after John F. Kennedy International Airport and LaGuardia Airport. These three airports are operated by the Port Authority of New York and New Jersey.

It supports 50 air carriers and it is United Airlines’ third-largest hub.

It’s the 43rd busiest airport in the world by passenger traffic. And in 2019, the total passengers’ traffic was around 46 million passengers.

Newark Airport Terminals

Newark Airport Terminals
Source: Jared and Corin [CC BY-SA]

Newark Liberty Airport has three terminals: Terminal A, Terminal B, and Terminal C.

Terminal A

Terminal A was completed in the year 1973 and it has a total of four floors. On the top floor, there are ticket counters. Gates and shops are on the third floor. On the 2nd floor, there are baggage carousels and parking is on the 1st floor.

Terminal A handles only domestic and Canadian flights served by JetBlue, Air Canada, Air Canada Express, Alaska Airlines, American Airlines, American Eagle, and United Express.

Terminal B

This terminal also has four levels, same as Terminal A. Gates and shops are on the 3rd floor. The ticket counters are on the top floor, but for Aer Lingus, Virgin Atlantic, Delta Air Lines, and Icelandair you will find the ticket counters on the second floor. And first-floor for British Airways, Level, and Spirit Airlines.

The baggage carousels for domestic arrivals are on the 1st floor and on the 2nd floor for international arrivals. It also has an international arrivals lounge on the second floor.

Apart from this Terminal B also handles foreign carriers and flights to the Caribbean through JetBlue, Delta Airlines, Delta Connection, Sun Country, Elite Airways, Allegiant Air, Frontier Airlines and Spirit Airlines flights, and some of United’s international arrivals.

Terminal B

Terminal C was completed in 1988 and it has two ticketing levels. One for domestic check-in and another for international.

You will find the gates, food, and shopping outlets located on a mezzanine level between the two check-in floors. It can handle wide-body aircraft and narrow-body aircraft through its multiple gates.

This terminal is typically for United Airlines and its regional carrier United Express.

EWR Flight Destinations

Newark Airport carries more than 46 million passengers annually, operating over 50 airline flights to worldwide destinations.

List of EU Airlines & European Destinations

Airlines Country Destinations
Scandinavian Airlines Sweden Stockholm
Norway Gardermoen
Denmark Copenhagen
Jet2 United Kingdom Birmingham, East Midlands, Leeds Bradford, Manchester, Newcastle upon Tyne, Glasgow
LOT Polish Airlines Poland Warsaw, Rzeszów
Icelandair Iceland Reykjavík Keflavík
Lufthansa Germany Frankfurt, Munich
La Compagnie France Paris Orly, Nice
TAP Air Portugal Portugal Lisbon, Porto
Eurowings Germany Düsseldorf
LEVEL France Paris Orly
Aer Lingus Ireland Dublin
Virgin Atlantic & British Airways United Kingdom London Heathrow
Austrian Airlines Austria Vienna
Swiss International Air Lines Switzerland Zurich

List of NON-EU Airlines & European Destinations

Airlines Country Destinations
United Airlines United Kingdom Bermuda, Grand Cayman, London, Manchester, Providenciales, Edinburgh, Glasgow
Germany Berlin, Frankfurt, Munich, Paris Charles de Gaulle
Italy Milan, Naples, Palermo, Rome, Venice
Netherland Amsterdam, Bonaire
Iceland Reykjavík Keflavík
Spain Barcelona, Madrid
Switzerland Geneva, Zurich
Portugal Lisbon, Porto
Sweden Stockholm
Belgium Brussels
Ireland Dublin
Greece Athens
Czech Republic Prague
France Nice
United Express United Kingdom Bangor, Norfolk
Emirates Greece Athens

How to Get to Newark Liberty International Airport?

To reach Newark Airport, passengers can use any of the following ground transportation facilities available near the airport.

  • You will get the benefit of a free monorail system i.e AirTrain which connects the airport terminals with all stations along New Jersey Transit’s Northeast Corridor Line & North Jersey Coast Line. This facility also helps passengers to connect to the parking lots, parking garages, and rental car facilities.

  • BUS
  • You will get the benefit of a free monorail system i.e AirTrain which connects the airport terminals with all stations along New Jersey Transit’s Northeast Corridor Line & North Jersey Coast Line. This facility also helps passengers to connect to the parking lots, parking garages, and rental car facilities.

  • Car Rental/Taxi
  • Private limousine, rental car, and taxis provide service to/from the airport. Super-Shuttle, Go Airport Shuttle, and Go-link also operate shared taxi services at Newark Airport.

    There are also Parking lot (short & long term) facilities with the shuttle buses and monorail for easy access to the terminals.

    A new free Cellphone-lot waiting area facility is also available for cab drivers or people who came to pick or drop someone.

EWR Airport Services

Passengers can enjoy a glimpse of services and amenities at Newark Liberty Airport such as baggage claim, lounges, free wifi, mobile charging facility, shopping options, food and drink, entertainment, nursing room, pet relief area and many more.

Newark Airport Reviews and Ratings

Skytrax rates airlines and airports based on the quality, services, and performances. Newark Airport has 2 stars out of 10 based on its 335 reviews. Newark Airport passengers usually complain about poor customer services, terminal cleanliness, uncomfortable seats, baggage or luggage check-in delays and more.

Are there any flight delays at Newark Airport?

Due to heavy passengers’ traffic, cargo load or busy airport terminals, it can happen that flights get delayed or canceled. For Newark Airport delays or cancellations, you can claim compensation up to 600€ from airlines, as per EC Regulation 261/2004.

There is a lot of information to take in, right?

If you have any further questions to determine whether you can claim or not, read the following guides.

Petya Petrova

Petya Petrova

International Legal Strategist

Petya Petrova-Racheva holds a Master of Law (LLM) degree, and has broad knowledge of European Laws in different countries. She loves travelling and her dog, as well as her family.

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