Condor Flight Delays or Cancellations

Was your Condor flight delayed or canceled? You could be eligible for compensation or refund under EU Regulation 261/2004.

Check how much money you may receive

Condor compensation for flight delays or cancellations

We understand no one enjoys spending extra time at the airport. Flight delays or cancellations could be a headache, we could give you a little relief.

Yes, you can get compensation up to 600€ ($700) for a delayed or canceled flight from Condor Airlines under EU law EC 261.

To check if you’re eligible, you need to enter flight details in our free flight delay compensation calculator. To fill the Condor compensation claim form, it doesn’t take more than 2 minutes of your precious time.

Condor Airlines Passengers’ Right to Compensation

If you have booked a flight with Condor Airlines, and the flight was delayed, canceled, or overbooked, you could be eligible for compensation up to up to 600€ under EC Regulation 261/2004.

Passengers are entitled to compensation or refund if the airline was responsible for…

  • flight delays: if you reached the final destination with more than 3 hours delay
  • flight cancellations: if you were informed about flight cancellation without prior notice of at least 0 to 14 days
  • overbooking: if you were denied boarding due to overbooking
  • missed connection: if you missed your connecting flight due to delay or cancellation of your first flight.

If you have faced such a kind of flight disruption, you can seek assistance from us, we at ClaimFlights make sure to claim against Condor Airlines. We take your flight delay case on a ‘No Win No Fee’ basis, and even take your case to court at no extra cost.

Condor flight delay compensation

You are entitled to compensation if your flight with Condor Airlines was delayed for more than three hours at the final destination.

The most important factors to claim Condor Airlines flight delay compensation are …

  1. your flight arrived with a delay of more than 3 hours
  2. your Condor flight was departed or landed at an EU airport
  3. and, the disruption wasn’t caused due to extraordinary circumstances

How much compensation am I entitled to claim for Condor delays?

The amount of compensation varies from 250€ to 600€. It depends upon the route distance and the length of the delay.

The table below clarifies how much you can claim for Condor Airlines’ delayed flight.

Short distance
(up to 1500 km)
Medium distance
(1501 to 3500 km)
(more than 3500 km)
e.g., Frankfurt to Madrid e.g., Frankfurt to Istanbul e.g., Frankfurt to New York
€250 €400 €600*

* the amount may get reduced by 50%, i.e., you may get up to 300€ for a distance of over 3500 km if EU borders were not crossed.

Your Flight Has Been Delayed or Canceled. What Should You Do?


Ask a reason for the delay

Ask the airline for the reason behind the delay. Get confirmation in writing from the airlines’ customer service.

Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.

Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

Check your Eligibility

Enter your flight details into our compensation checker to check if you are eligible for compensation.

Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

Flight departure delays

If there’s a delay at departure, you are eligible for the “Right to Care.” The airlines must offer:

For 2+ Hours of Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.

For 5+ Hours of Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.


Re-routed to the earliest available flight


Refund of the ticket cost, if you were unwilling to travel


Hotel accommodation & transport facility for an overnight delay.

Was your flight delayed for more than 3 hours?

Claim Compensation

Condor Flight Cancellation Compensation

While flight traveling it may happen that Condor Airlines could cancel their flight due to some reasons. But in this situation again EU Regulation 261/2004 protects you in some form of reimbursement.

If Condor Airlines’s flight was canceled without prior notice of at least 14 days, you have two options to choose from …

  1. apply for a refund, or
  2. ask for an alternative flight

If your alternate flight delays for more than 2 hours at the final destination, you could be eligible for canceled flight compensation.

The amount to claim is between 125 euro and 600 euro for a canceled flight depending upon …

  • days you were informed before
  • length of delay, and
  • route distance

Whereas, for flight cancellation due to extraordinary circumstances, you could not claim compensation.

Condor overbooked flight compensation

If you were denied boarding due to overbooking, you may be eligible for overbooked flight compensation under the European Regulation EC261 up to 600€.

Whereas to claim overbooked compensation …

  • you should not give up your seat voluntarily in exchange for some vouchers
  • you presented yourself at the airport on time for check-in
  • you had all the travel documents
  • the departure or arrival airport belonged to the EU airport

In case, you were offered an alternate flight of your choice but reached the destination later than two hours, you could ask for compensation.

Related Questions

Can I claim compensation due to bad weather?
Extraordinary circumstances are beyond the control of the airlines, such as extreme bad weather, Tsunami, Coronavirus, or some ‘Act of God’. As these are beyond the control of airlines, you may not receive compensation for delayed or canceled flights.
Does it need to be an EU citizen to claim for Condor Airlines' delayed flight?
Any person who faced flight delays or cancellations can claim compensation under the EU 261 law. You do not need to be an EU citizen to claim.

You could claim if either departed from, or arrived at, the EU member states’ airport with a delay of more than 3 hours at the final destination.

Here’s the table below to summarize …

Origin and Destination EU-regulated Airline Non-EU regulated Airline
EU ✈ EU ✅ Yes ✅ Yes
EU ✈ Non-EU ✅ Yes ✅ Yes
Non-EU ✈ EU ✅ Yes ❌ No
Non-EU ✈ Non-EU ❌ No ❌ No

Was your flight cancelled without any notice?

Claim Compensation

Condor missed connecting flight compensation

You may be eligible for missed connection compensation under the European Union Regulation EC 261, if…

  • the entire journey was booked under one booking reference
  • your Condor flight was departed from, or arrived at, EU member states
  • and, you reached the final destination later than three hours

You could claim up to 600€ for a missed flight. Whereas, in order to be eligible for compensation you must satisfy the above criteria.

How to claim compensation for delayed or canceled flights?

We are specialized in helping airline passengers to get their compensation from the airline quickly.


Check Entitlement

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Check if you can claim using our compensation checker tool.

Enter Flight Details

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Fill in your flight number, date of journey, and some further information.

Assign to us

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For a hassle-free claim, assign us your case by signing the digital contract.

We process your case

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Our claim experts will take all your hassles, and claim on behalf of you.

Get Compensation

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Don’t be late, claim for your rights today.

Assign us your claim and let us fight for your rights

Fast, easy, and risk-free compensation claims through "ClaimFlights"

Useful Information about Condor Airlines

Condor Flugdienst is a Frankfurt-based, German airline that is popularly known as Condor. “DE” is the IATA code of Condor Airlines.

Condor Airlines has other bases at Munich, Berlin Schonefeld, Dusseldorf, Hamburg, Hannover, Leipzig/Halle, and Stuttgart airport.

Condor is a subsidiary of Thomas Cook Group which also has airlines operating in the UK, Belgium, and Scandinavia.

It was formed on 21st December 1955 as Deutsche Flugdienst GmBH and began operating on 29th March 1956. It also has its alliance with Lufthansa Group in Germany.

Fleet Size and Destinations

The current fleet size of 53 aircraft which serves 10 domestic and 91 international destinations across 36 countries.

Country City
Greece Chania, Corfu, Heraklion, Kalamata, Kavala, Kefalonia, Kos, Mykonos, Preveza/Lefkada, Rhodes, Santorini, Skiathos, Thessaloniki, Volos, Zakynthos
Spain Arrecife, Fuerteventura, Ibiza, Jerez de la Frontera, Las Palmas, Palma de Mallorca, Santa Cruz de La Palma, Tenerife
United States Anchorage, Baltimore, Fairbanks, Las Vegas, Minneapolis, New Orleans, Phoenix, Pittsburgh, Portland, Seattle
Germany Düsseldorf, Frankfurt, Hamburg, Hanover, Leipzig/Halle, Munich, Stuttgart, Sylt
Spain Barcelona, Ibiza, Palma de Mallorca
Canada Calgary, Edmonton, Halifax, Toronto, Vancouver, Whitehorse
Italy Cagliari, Catania, Lamezia Terme, Naples, Olbia
Dominican Republic Puerto Plata, Punta Cana, Santo Domingo
Cuba Havana, Holguín, Varadero
Croatia Dubrovnik, Split, Zadar
Tanzania Kilimanjaro, Zanzibar
Barbados Christ Church
Trinidad and Tobago Scarborough
Curaçao Willemstad
Mauritius Port Louis/td>
South Africa Cape Town
Costa Rica San José
Egypt Hurghada
Namibia Windhoek
Puerto Rico San Juan
Kenya Mombasa
Portugal Funchal
Sri Lanka Colombo
Turkey Antalya
Cyprus Paphos
Mexico Cancún
Morocco Agadir
Montenegro Tivat
United Arab Emirates Dubai
Maldives Malé
Seychelles Mahé
Condor Airlines Check-in facility

Condor Airlines provides online check-in service for easy and hassle-free check-in starting from 24 hours prior to the scheduled departure time of the flight to and close 2 hours before take-off.

Passengers can check-in easily at home or at the office and can print a boarding pass in advance or load it onto your device as a mobile boarding pass.

Condor Airlines Reviews
Condor Airlines have been rated 4 out of 10 stars by Skytrax reviewed by more than 344 air passengers as of September 2021. SkyTrax rates airlines based upon their quality, performance, and services.

In terms of on-board services, Condor Airlines air passengers gave 3 stars out of 5 for food & beverages, seat comfort, value for money, staff service, and 2 stars out of 5 for inflight entertainment.

Condor Airlines Contact Information
This information or links might be useful for you to contact Condor Airlines directly:

Website: Condor Airlines

Social Media Links: Facebook | Twitter

Phone Number: +00 49 6171 6988920

Why choose “ClaimFlights”?

No win = No fee

Yes, you read it right, we do not charge any upfront fees until we win the case and get compensation from the airlines.

Success Fee 25%

Our success fee is just 25% (no VAT, if you are a non-EU resident). We have a fantastic success record and fair prices.

No Legal Action Fee

No legal action fee or admin fee. (It’s free of charge, and no hidden costs, even if we have to take your case to court).

Best Payout

You get the best payout when compared with the other claim companies. Check out the price comparison.

Close to 100% Success

Close to 100% success ratio in court. Our legal claim experts are well trained and experienced in sending claim letters.

Test Winner

We are a test winner in many flight delay provider tests. And, you get the best payout for your delayed flight.
Dr. Mirko C. Ulbrich

Dr. Mirko C. Ulbrich


Dr. Mirko C. Ulbrich is founder and CEO at Claim Flights GmbH. He has made many Himalaya hiking trips, but has found a passion to grow roses and go hiking in the alpes.

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What Customer Say About Us?

Choose your Choice to Claim Compensation

Here we have compared 3 different ways to claim compensation:



Higher Fees (£50 to £500, + Hearing Fees)


Risk of losing money


Hours of your time are spent


Result unknown



Zero Cost Risk & Additional legal databases


Pay Only When We Win


Takes only 2 minutes to Claim


Close to 100% Success rate



Low cost risk, most airlines ignore customer claims


Case might end up in court


Takes hours of your time


Outcome Unclear

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