Condor compensation for flight delays or cancellations

We understand no one enjoys spending extra time at the airport. Flight delays or cancellations could be a headache, we could give you a little relief.

Yes, you can get compensation up to 600€ ($700) for a delayed or canceled flight from Condor Airlines under EU law EC 261.

To check if you’re eligible, you need to enter flight details in our free flight delay compensation calculator. To fill the Condor compensation claim form, it doesn’t take more than 2 minutes of your precious time.

Find out if you are eligible for compensation

Condor Airlines Passengers’ Right to Compensation

If you have booked a flight with Condor Airlines, and the flight was delayed, canceled, or overbooked, you could be eligible for compensation up to up to 600€ under EC Regulation 261/2004.

Passengers are entitled to compensation or refund if the airline was responsible for…

flight delays: if you reached the final destination with more than 3 hours delay
flight cancellations: if you were informed about flight cancellation without prior notice of at least 0 to 14 days
flight overbooking: if you were denied boarding due to overbooking
missed connection: if you missed your connecting flight due to delay or cancellation of your first flight.

If you have faced such a kind of flight disruption, you can seek assistance from us, we at ClaimFlights make sure to claim against Condor Airlines. We take your flight delay case on a ‘No Win No Fee’ basis, and even take your case to court at no extra cost.

Condor flight delay compensation

You are entitled to compensation if your flight with Condor Airlines was delayed for more than three hours at the final destination.

The most important factors to claim Condor Airlines flight delay compensation are …

  • your flight arrived with a delay of more than 3 hours
  • your Condor flight was departed or landed at an EU airport
  • and, the disruption wasn’t caused due to extraordinary circumstances

How much compensation am I entitled to claim for Condor delays?

The amount of compensation varies from 250€ to 600€. It depends upon the route distance and the length of the delay.

The table below clarifies how much you can claim for Condor Airlines’ delayed flight.

Length of Delay Travel Distance Compensation
3+ hours less than 1500 km 250€ (approx. $280)
Between 1500 km to 3500 km 400€ (approx. $450)
more than 1500 km (within EU) 400€ (approx. $450)
3 to 4 hours 3500+ km (EU to Non-EU flight) 300€ (approx. $340)
4+ hours 3500+ km (EU to Non-EU flight) 600€ (approx. $680)

*The amount of compensation may get reduced by 50%, i.e., 300€, for flight distance over 3500 km, but when EU borders were not crossed.

Calculate how much Condor Airlines owes you?

Condor Airlines departure delays

For 2+ hours departure delays, Condor Airlines must offer you …

  • free meals and refreshments
  • access to 2 free phone calls, email or fax

For flight delays of more than 5 hours …

  • you can request a refund
  • hotel accommodation and transport facility for an overnight delay, or when stay becomes necessary
Can I claim compensation due to bad weather?
Extraordinary circumstances are beyond the control of the airlines, such as extreme bad weather, Tsunami, Coronavirus, or some ‘Act of God’. As these are beyond the control of airlines, you may not receive compensation for delayed or canceled flights.

What should I do when Condor Airlines flight delays?

  • ☛ ask the airlines’ for the reason behind it
  • ☛ get a confirmation of it, in writing
  • ☛ note the actual arrival time when you landed
  • ☛ collect evidence (e.g. boarding pass, voucher, receipts, etc)
  • check if you are eligible for compensation
  • ☛ assign us your case for a hassle-free claim
  • ☛ or, claim on your own, if you’re sure to get compensation yourself

Condor Flight Cancellation Compensation

While flight traveling it may happen that Condor Airlines could cancel their flight due to some reasons. But in this situation again EU Regulation 261/2004 protects you in some form of reimbursement.

If Condor Airlines’s flight was canceled without prior notice of at least 14 days, you have two options to choose from …

  • apply for a refund, or
  • ask for an alternative flight

If your alternate flight delays for more than 2 hours at the final destination, you could be eligible for canceled flight compensation.

The amount to claim is between 125 euro and 600 euro for a canceled flight depending upon …

  • days you were informed before
  • length of delay, and
  • route distance

Whereas, for flight cancellation due to extraordinary circumstances, you could not claim compensation.

How much can I claim for Condor flight cancellations?

Condor missed connecting flight compensation

You may be eligible for missed connection compensation under the European Union Regulation EC 261, if…

  • the entire journey was booked under one booking reference
  • your Condor flight was departed from, or arrived at, EU member states
  • and, you reached the final destination later than three hours

You could claim up to 600€ for a missed flight. Whereas, in order to be eligible for compensation you must satisfy the above criteria.

Condor overbooked flight compensation

If you were denied boarding due to overbooking, you may be eligible for overbooked flight compensation under the European Regulation EC261 up to 600€.

Whereas to claim overbooked compensation …

  • you should not give up your seat voluntarily in exchange for some vouchers
  • you presented yourself at the airport on time for check-in
  • you had all the travel documents
  • the departure or arrival airport belonged to the EU airport

In case, you were offered an alternate flight of your choice but reached the destination later than two hours, you could ask for compensation.

How to apply for compensation for a delayed flight?

We are specialized in helping passengers get their compensation from the airline.

  1. To proceed, check your flight using our compensation checker tool.
  2. Provide us with some further flight information, and you are all set.
  3. We prepare and file a claim on your behalf in front of the airline, or court (if required).
  4. On a successful claim, we charge a success fee of 25% (VAT not applicable to US or non-EU residents).
  5. Don’t be late, claim for your rights today
Does it need to be an EU citizen to claim for Condor Airlines' delayed flight?
Any person who faced flight delays or cancellations can claim compensation under the EU 261 law. You do not need to be an EU citizen to claim.

You could claim if either departed from, or arrived at, the EU member states’ airport with a delay of more than 3 hours at the final destination.

Here’s the table below to summarize …

Origin and Destination EU-regulated Airline Non-EU regulated Airline
EU ✈ EU ✅ Yes ✅ Yes
EU ✈ Non-EU ✅ Yes ✅ Yes
Non-EU ✈ EU ✅ Yes ❌ No
Non-EU ✈ Non-EU ❌ No ❌ No

Why should you choose “ClaimFlights”?

  • No win No fee. Yes, you read it right, you need to pay nothing unless we win the case
  • No additional legal action fee, or admin fee (even if we have to take your case to court)
  • Close to 100% Success in court
  • Success Fee 25% + VAT (no VAT, if you are a non-EU resident)
  • Best Payout when compared with the other flight delay claim companies

Useful information about Condor Airlines

Condor Flugdienst is a Frankfurt-based, German airline that is popularly known as Condor. “DE” is the IATA code of Condor Airlines.

Condor Airlines has other bases at Munich, Berlin Schonefeld, Dusseldorf, Hamburg, Hannover, Leipzig/Halle, and Stuttgart airport.

Condor is a subsidiary of Thomas Cook Group which also has airlines operating in the UK, Belgium, and Scandinavia.

It was formed on 21st December 1955 as Deutsche Flugdienst GmBH and began operating on 29th March 1956. It also has its alliance with Lufthansa Group in Germany.

Fleet Size and Destinations

The current fleet size of 53 aircraft which serves 10 domestic and 91 international destinations across 36 countries.

Country City
Greece Chania, Corfu, Heraklion, Kalamata, Kavala, Kefalonia, Kos, Mykonos, Preveza/Lefkada, Rhodes, Santorini, Skiathos, Thessaloniki, Volos, Zakynthos
Spain Arrecife, Fuerteventura, Ibiza, Jerez de la Frontera, Las Palmas, Palma de Mallorca, Santa Cruz de La Palma, Tenerife
United States Anchorage, Baltimore, Fairbanks, Las Vegas, Minneapolis, New Orleans, Phoenix, Pittsburgh, Portland, Seattle
Germany Düsseldorf, Frankfurt, Hamburg, Hanover, Leipzig/Halle, Munich, Stuttgart, Sylt
Spain Barcelona, Ibiza, Palma de Mallorca
Canada Calgary, Edmonton, Halifax, Toronto, Vancouver, Whitehorse
Italy Cagliari, Catania, Lamezia Terme, Naples, Olbia
Dominican Republic Puerto Plata, Punta Cana, Santo Domingo
Cuba Havana, Holguín, Varadero
Croatia Dubrovnik, Split, Zadar
Tanzania Kilimanjaro, Zanzibar
Barbados Christ Church
Trinidad and Tobago Scarborough
Curaçao Willemstad
Mauritius Port Louis/td>
South Africa Cape Town
Costa Rica San José
Egypt Hurghada
Namibia Windhoek
Puerto Rico San Juan
Kenya Mombasa
Portugal Funchal
Sri Lanka Colombo
Turkey Antalya
Cyprus Paphos
Mexico Cancún
Morocco Agadir
Montenegro Tivat
United Arab Emirates Dubai
Maldives Malé
Seychelles Mahé

Condor Airlines Check-in facility

Condor Airlines provides online check-in service for easy and hassle-free check-in starting from 24 hours prior to the scheduled departure time of the flight to and close 2 hours before take-off.

Passengers can check-in easily at home or at the office and can print a boarding pass in advance or load it onto your device as a mobile boarding pass.

Condor Airlines Reviews

Condor Airlines have been rated 4 out of 10 stars by Skytrax reviewed by more than 344 air passengers as of June 2020. SkyTrax rates airlines based upon their quality, performance, and services.

In terms of on-board services, Condor Airlines air passengers gave 3 stars out of 5 for food & beverages, seat comfort, value for money, staff service, and 2 stars out of 5 for inflight entertainment.

This information or links might be useful for you to contact Condor Airlines directly:

Website: Condor Airlines
Customer care number:00 49 6171 6988920
Social Media Links: Facebook | Twitter

Before you go, we have interesting articles that might help you to claim compensation easily.

Petya Petrova

Petya Petrova

International Legal Strategist

Petya Petrova-Racheva holds a Master of Law (LLM) degree, and has broad knowledge of European Laws in different countries. She loves travelling and her dog, as well as her family.

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Choose your Choice to Claim Compensation

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Higher Fees (£50 to £500, + Hearing Fees)


Risk of losing money


Hours of your time are spent


Result unknown



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