LOT PLL Delayed or Cancelled Flight Compensation

LOT Polish Airlines Delayed or Cancelled Flight Compensation

If you’ve experienced a LOT flight delay or cancellation, you might be entitled to up to €600 in compensation under EU261 rules.
Check your eligibility now with ClaimFlights – it’s No Win, No Fee.

Enter your flight details and check how much you are entitled to.

Passenger Rights Under EU Regulation EC 261

When your LOT Polish Airlines flight is disrupted, you are protected under LOT EU 261 regulations. This law ensures that passengers receive compensation and assistance when their flights are delayed, canceled, or overbooked. Below, we outline your rights and entitlements.

LOT Airlines Passenger Rights: Compensation for Delays, Cancellations, and More

1. Delayed Flights Compensation

If your LOT flight arrives more than 3 hours late, you may be owed up to €600 in compensation under LOT EU261 regulations. But there’s more. For delays over 2 hours, you also have the right to:

  • Meals and refreshments to keep you going while you wait.
  • Access to communication, like phone calls or emails.
  • Accommodation and transport, if the delay forces you to stay overnight.

Simply check your flight details using our compensation checker tool to see if you qualify for Delayed flight compensation.

2. Canceled Flights Compensation

If LOT Polish Airlines cancels your flight and you were informed less than 14 days before departure, you could be entitled to both a refund or rebooking, plus up to €600 in compensation under EU 261 regulations.
In case of cancellation, LOT must also offer:

  • A full refund or an alternative flight to your final destination.
  • Meals, accommodation, and transportation if you’re rebooked on a later flight.

If your rebooked flight arrives more than 2 hours later than the original, you can still claim compensation based on the distance and delay time.

3. Missed Connections Compensation

If a delay or cancellation with LOT Polish Airlines causes you to miss a connecting flight, you might still be entitled to compensation.

As long as your journey was booked under one reservation and your final destination is delayed by more than 3 hours, you could claim up to €600 under LOT EU261 regulations.

4. Overbooked Flights: Denied Boarding Compensation

If you’re denied boarding due to overbooking, you could be eligible for compensation up to €600 under LOT EU261 rules. In addition to compensation, you’re also entitled to:

  • Meals and refreshments while you wait.
  • A new flight or a full refund.
  • Accommodation and transport if you’re rebooked on a flight the next day.

Assign us your claim and let us fight for your rights

Fast, easy, and risk-free compensation claims through "ClaimFlights"

How much can I claim for LOT Airlines’ delayed or canceled flight?

The amount of compensation to claim varies between 250 to 600 Euros depending upon the length of the delay and the distance of your flight.

The table below shows the receivable compensation that you can request for LOT flight delays or cancellations:

Short distance
(up to 1500 km)
Medium distance
(1501 to 3500 km)
Long-distance
(more than 3500 km)
e.g., Warsaw to Madrid e.g., Warsaw to Cairo e.g., Warsaw to Dubai
€250 €400 €600*

* the amount may get reduced by 50%, i.e., you may get up to 300€ for a distance of over 3500 km if EU borders were not crossed.

Are you looking for the best flight delay claim company that charges the lowest service fees? You can visit our price comparison page to find the best flight delay compensation claim company to file your claim.

Your Flight Has Been Delayed or Canceled. What Should You Do?

w

Ask a reason for the delay

Ask the airline for the reason behind the delay. Get confirmation in writing from the airlines’ customer service.
l

Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.
i

Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

Check your Eligibility

Enter your flight details into our compensation checker to check if you are eligible for compensation.

Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

Right to Care Event of LOT Polish Flight Delays

If a LOT Polish Airlines flight is delayed for more than two hours and more than 5 hours at the departure airport, passengers are entitled to ‘Right to Care’ assistance.

For 2+ Hours of Flight Delays

Foods/Snacks

Free meals and refreshments.

Communication

2 free phone calls, email or fax service.

For 5+ Hours of Flight Delays

Foods/Snacks

Free meals and refreshments.

Communication

2 free phone calls, email or fax service.

Flight

Re-routed to the earliest available flight

Refund

Refund of the ticket cost, if you were unwilling to travel

Accommodation

Hotel accommodation & transport facility for an overnight delay.

How to Claim Compensation for LOT Airlines Flights?

You can file a compensation claim yourself, but airlines often try to avoid responsibility. At ClaimFlights, we simplify the process for you. Just provide us with your flight details, and we’ll handle the rest on a No Win, No Fee basis.

With our Free Flight Compensation Checker, you can find out if you’re eligible for compensation and how much you’re owed.

Start Your Claim Now and let us fight for your rights.

Related Questions

When can I ask for a refund for LOT flight delays or cancellations?
Sometimes passengers get confused about when to ask for a refund.

There are two different scenarios in which you may request a refund:

  1. The flight was delayed at the departure for more than 5 hours, and you do not wish to travel
  2. Whereas, in both the above cases, If you traveled and reached the final destination with a delay of more than 3 hours, you could claim compensation.

Whereas, in both the above cases, If you travelled and reached the final destination with a delay of more than 3 hours, you could claim compensation.

Can you claim when it's bad weather?
If the bad weather is under control and the other airlines are operational, you may claim compensation. Whereas, when the situation is out of control, the airlines are not to be blamed for it, and thus you could not claim.

These are known as ‘extraordinary circumstances’, which include

  • air traffic control strikes
  • unavoidable security risks
  • acts of god

How to claim compensation for delayed or canceled flights?

We are specialized in helping air passengers to get their compensation quickly from the air carrier. With a track record of assisting over 23K+ passengers and achieving exceptional results, ClaimFlights is a trusted flight claim company.

1

Check Entitlement

More Info
Check if you can claim using our compensation checker tool.

2

Enter Flight Details

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Fill in your flight number, date of journey, and some further information.

3

Assign to us

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For a hassle-free claim, assign us your case by signing the digital contract.

4

We process your case

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Our claim experts will take all your hassles, and claim on behalf of you.

5

Get Compensation

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Don’t be late, claim for your rights today.

Useful Information about LOT Polish Airlines

LOT Polish Airlines is the flag carrier of Poland. The headquarters of this airline is located in Warsaw, Poland.

It is considered as one of the oldest airlines in the world. It was established in 1928 by the Government of Poland.

Its IATA code is LO, and its ICAO code is LOT.

LOT Polish Airlines
Source: Kiefer. from Frankfurt, Germany [ CC BY-SA ]

Their hub is located at Warsaw Chopin Airport and Budapest Ferenc Liszt International Airport. Their first flight was from Bydgoszcz and Katowice in 1929.

In 1931, the crane and Gronowski’s logo was declared as the official logo, which is embossed on the aircraft as well.

LOT Charters, LOT Flight Academy, and Nordica are its subsidiaries. They joined the Star Alliance in 2003.

Fleet Size and Destinations
LOT Airlines operates 76 fleets and ordered 3 fleets, As of October 2023 . The airlines fly to over 120 destinations across Europe, Asia, and North America.

The following are some of its major destinations:

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Country City
Poland Bydgoszcz, Gdańsk, Katowice, Kraków, Lublin, Olsztyn, Poznań, Rzeszów, Szczecin, Warsaw, Wrocław, Zielona Góra
Germany Berlin, Düsseldorf, Frankfurt, Hamburg, Munich, Nuremberg, Stuttgart
United States Chicago, Los Angeles, Miami, Newark, New York City
Sweden Arvidsjaur, Gällivare, Gothenburg, Stockholm
Romania Bucharest, Cluj-Napoca
Spain Barcelona, Madrid
Denmark Billund, Copenhagen
Croatia Dubrovnik, Zagreb
Italy Milan, Rome, Venice
India Delhi
Luxembourg Luxembourg City
Lithuania Kaunas, Vilnius
Albania Tirana
Armenia Yerevan
Austria Vienna
Azerbaijan Baku
Belgium Brussels
Bosnia and Herzegovina Sarajevo
Bulgaria Sofia
Canada Toronto
China Beijing
Cyprus Larnaca
Czech Republic Ostrava, Prague
Egypt Cairo
Estonia Tallinn
France Nice, Paris
Georgia Tbilisi
Hungary Budapest
Ireland Dublin
Japan Tokyo
Kazakhstan Astana
Latvia Riga
Lebanon Beirut
Moldova Chișinău
Montenegro Podgorica
Netherlands Amsterdam
North Macedonia Skopje
Serbia Belgrade
Slovakia Košice
Slovenia Ljubljana
South Korea Seoul
Srilanka Colombo
Switzerland Geneva, Zürich
Turkey Istanbul
LOT Polish Airlines Reviews
In terms of airline review, Skytrax has rated LOT Polish Airlines an average of 4 stars out of 10 based on 725 customer reviews as of october 2024, for its customer services and performance.

Customers have rated 3 of 5 stars for its Food & Beverages, Seat Comfort, Value for Money, and Staff Service, and 2 of 5 stars for In-flight entertainment.

LOT Polish Airlines Contact Information
The links below might be useful for you to contact LOT Airlines directly.

Website: LOT Polish Airlines

Customer Service: 1-844-869-8462

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Success Fee 25%

Our success fee is just 25% (no VAT, if you are a non-EU resident). We have a fantastic success record and fair prices.

No Legal Action Fee

No legal action fee or admin fee. (It’s free of charge, and no hidden costs, even if we have to take your case to court).

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We are a test winner in many flight delay provider tests. And, you get the best payout for your delayed flight.
Petya Petrova

Petya Petrova

International Legal Strategist

Petya Petrova-Racheva holds a Master of Law (LLM) degree, and has broad knowledge of European Laws in different countries. She loves travelling and her dog, as well as her family.

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