KLM Compensation for Delayed or Canceled Flight

Don’t let KLM flight delays or cancellations disrupt your travel plans. You could be entitled to compensation up to 600€ or a refund under EU Regulation 261/2004. Check if you are eligible for compensation by providing some basic details of your flight.

Explore this comprehensive guide to discover the ins and outs of claiming compensation for flight delays, cancellations, and overbooking with KLM Royal Dutch Airlines, following EU Regulation EC 261/2004.

Uncover not only the when and how you can claim but also get to know about all your rights, and privileges, and crucially, determine your eligibility for compensation. Your journey’s protection is our priority – explore the guide for a clear understanding of your entitlements.

KLM Flight Delay Compensation

If your KLM flight was delayed for more than three hours at the final destination then you might be eligible for delayed flight compensation of up to €600 for each passenger.

Keep in mind that passengers are only eligible for compensation if the disruption was caused by the airline’s fault and not attributed to ‘extraordinary circumstances.’ This applies to travel to, and from a European destination.

Was your KLM flight delayed for more than 3 hours?

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KLM Flight Cancellation Compensation

If your KLM flight was canceled without prior notice of at least 14 days, you may ask for flight cancellation compensation or a refund.

KLM may cancel their flights due to various reasons. However, you are protected with reimbursement under certain conditions.

If KLM Airlines’s flight was canceled, you have two options to choose from …

  1. Apply for a refund, or
  2. Ask for an alternative flight

If your alternate flight is delayed for more than 2 hours at the final destination, you could be eligible for delayed flight compensation.

The amount of compensation for a canceled flight ranges from 125 euros to 600 euros, depending on factors such as the

  1. Number of days you were informed beforehand.
  2. The length of the delay.
  3. The distance of the route.

It’s crucial to emphasize that KLM flight cancellation compensation cannot be claimed in cases where cancellations are caused by extraordinary circumstances.

Was your KLM flight canceled without prior notice?

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KLM Royal Dutch Airlines Flight Passengers’ Rights

As a premier European airline, KLM ensures your protection under EU regulations during your travels. Experience the peace of mind that comes with knowing that if your KLM flight faces delays, cancellations, or overbooking, you likely qualify for EU flight compensation.

So, If you have booked your flight with KLM Royal Dutch Airlines, and your flight was delayed, canceled, or overbooked, you could be eligible for compensation under EC Regulation 261/2004.

EC 261 rule protects air passengers and helps them receive compensation or refund for the inconvenience caused due to the airlines’ fault.

Don’t miss out on what you’re entitled to – remember to initiate your KLM claims and make your journey even more rewarding.

Flight Delay Rights

KLM passengers have the opportunity to seek compensation, which ensures fair treatment and acknowledgment of the inconveniences experienced during air travel disruptions.For longer flight delays, you may request compensation or a refund.

  • Late Departure: For more than 2 hours of flight delays, you are entitled to right-to-care services such as free meals and refreshments. And refund when the delays go beyond 5 hours.
  • Hotel Accommodation: For an overnight delay, or when a stay becomes necessary, the airline should provide hotel accommodation and transport facilities.
  • Late Arrival: Your flight should have been delayed for more than 3 hours on arrival, i.e., at the final destination.
  • Departure and Arrival Airport: Your journey should either start from an EU airport or land at an EU airport.
  • Extraordinary Circumstances: Delays due to situations beyond the airline’s control won’t qualify for compensation.
Important Note: You do not need to be an EU citizen to file a claim under EU law.

Flight Cancellation Rights

Under EU Regulation if your flight has been canceled, you may have these 3 options to choose from …

  • You may ask for a full refund of the flight ticket cost, (or)
  • Replacement flight to the final destination on the same day, (or)
  • Replacement flight to your final destination later at your convenience.

These are deemed airlines’ responsibilities to ensure that your journey is safe and comfortable.

If you were offered an alternate flight that was delayed on arrival for more than 2 hours you could also be entitled to compensation under the EU law.

Overbooked Flight Rights

Passengers who are affected by an overbooked flight may be eligible for compensation. Familiarize yourself with the KLM overbooked flight compensation process to understand your rights and seek the reimbursement you deserve.

Under the EU Regulation 261/2004, if you are involuntarily denied boarding due to overbooking, you may have the following rights:

In case, you were offered an alternate flight but reached the destination later than two hours, you could be entitled to compensation.

Missed Connection Flight Rights

Depending on the circumstances and the airline’s policies, passengers might be entitled to compensation for the inconvenience caused by the missed connection.

You may be eligible for missed connection compensation under the European Union Regulation EC 261 under the following conditions:

  • the entire journey was booked under one booking reference
  • your KLM flight departed from the EU member state, or arrived at the EU member state
  • and, you reached the final destination later than three hours

When can you claim KLM compensation?

All passengers whose KLM flights were delayed or canceled are protected under EU law. This law ensures that every air traveler has the right to compensation for KLM flight disruption.

The most important factors to be considered while claiming KLM compensation are:

  1. The delay at the final destination was more than 3 hours.
  2. Your flight departed from an EU airport or arrived at an EU airport.
  3. The disruption was not caused by extraordinary circumstances.
  4. If you are involuntarily denied boarding due to overbooking.
  5. The delay or cancellation wasn’t caused more than 3 years ago.

It’s important to note that flight compensation claims are generally not applicable if the disruption is caused by extraordinary circumstances beyond the airline’s control, such as severe weather, air traffic control strikes, or security issues.

Can I claim compensation due to bad weather?

If your flight was delayed or cancelled due to bad weather, it is often considered extraordinary circumstances and beyond the airline’s control. In such cases, the airline may not be obligated to provide compensation.

However, they are still required to provide assistance and care, such as meals and accommodation, depending on the length of the delay.

Are the passengers outside the EU eligible for compensation?

It doesn’t matter the citizenship, if your KLM flight departure was from an EU airport, or landed at an EU airport, you could be eligible for compensation.

The below table shows when you are eligible to receive compensation under the European Regulation EC 261 of 2004.

Origin and Destination KLM Compensation
EU ✈ EU ✅ Yes
EU ✈ Non-EU ✅ Yes
Non-EU ✈ EU ✅ Yes
Non-EU ✈ Non-EU ❌ No

How much compensation can you claim?

The amount of compensation to claim varies from 250€ to 600€. It depends upon the route distance and the length of the delay.

The table below clarifies how much you can claim for KLM Airlines’ delayed or canceled flight.

Short distance
(up to 1500 km)
Medium distance
(1501 to 3500 km)
(more than 3500 km)
e.g., Amsterdam to London e.g., Amsterdam to Istanbul e.g., Amsterdam to São Paulo
€250 €400 €600*

* the amount may get reduced by 50%, i.e., you may get up to 300€ for a distance of over 3500 km if EU borders were not crossed.

File your claim with the top flight compensation service provider that can assist you in securing compensation. We’ve conducted a price comparison to identify the leading flight compensation firm.

Your Flight Has Been Delayed or Canceled. What Should You Do?


Ask a reason for the delay

Ask the airline for the reason behind the delay. Get confirmation in writing from the airlines’ customer service.

Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.

Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

Check your Eligibility

Enter your flight details into our compensation checker to check if you are eligible for compensation.

Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

How to claim compensation for delayed or canceled flights?

We are specialized in helping air passengers to get their compensation quickly from the air carrier. With a track record of assisting over 23K+ passengers and achieving exceptional results, ClaimFlights is a trusted flight claim company.


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KLM Flights Delayed or Canceled?

Flight Number From To
KL461 Amsterdam Tel Aviv
KL462 Tel Aviv Amsterdam
KL565 Amsterdam Nairobi
KL566 Nairobi Amsterdam
KL601 Amsterdam Los Angeles
KL602 Los Angeles Amsterdam
KL617 Amsterdam Boston
KL618 Boston Amsterdam
KL677 Amsterdam Calgary
KL678 Calgary Amsterdam
KL685 Amsterdam Mexico City
KL691 Amsterdam Toronto
KL692 Toronto Amsterdam
KL743 Amsterdam Lima
KL757 Amsterdam Panama City
KL765 Bonaire Amsterdam
KL791 Amsterdam São Paulo
KL792 São Paulo Amsterdam
KL864 Tokyo Amsterdam
KL962 Newcastle upon Tyne Amsterdam
KL988 London Amsterdam
KL1007 Amsterdam London
KL1008 London Amsterdam
KL1009 Amsterdam London
KL1010 London Amsterdam
KL1011 Amsterdam London
KL1012 London Amsterdam
KL1031 Amsterdam London
KL1032 London Amsterdam
KL1039 Amsterdam Malaga
KL1040 Malaga Amsterdam
KL1059 Amsterdam Cardiff
KL1060 Cardiff Amsterdam
KL1074 Manchester Amsterdam
KL1108 Stockholm Amsterdam
KL1109 Amsterdam Stockholm
KL1110 Stockholm Amsterdam
KL1117 Amsterdam Stockholm
KL1118 Stockholm Amsterdam
KL1125 Amsterdam Copenhagen
KL1126 Copenhagen Amsterdam
KL1133 Amsterdam Copenhagen
KL1134 Copenhagen Amsterdam
KL1147 Amsterdam Oslo
KL1148 Oslo Amsterdam
KL1155 Amsterdam Gothenburg
KL1156 Gothenburg Amsterdam
KL1169 Amsterdam Helsinki
KL1185 Amsterdam Bergen
KL1186 Bergen Amsterdam
KL1209 Amsterdam Kristiansand
KL1210 Kristiansand Amsterdam
KL1223 Amsterdam Paris
KL1224 Paris Amsterdam
KL1227 Amsterdam Paris
KL1228 Paris Amsterdam
KL1229 Amsterdam Paris
KL1230 Paris Amsterdam
KL1233 Amsterdam Paris
KL1234 Paris Amsterdam
KL1257 Amsterdam Nice
KL1258 Nice Amsterdam
KL1277 Amsterdam Edinburgh
KL1278 Edinburgh Amsterdam
KL1289 Amsterdam Edinburgh
KL1290 Edinburgh Amsterdam
KL1303 Amsterdam Toulouse
KL1335 Amsterdam Aalborg
KL1336 Aalborg Amsterdam
KL1354 Prague Amsterdam
KL1357 Amsterdam Prague
KL1358 Prague Amsterdam
KL1372 Bucharest Amsterdam
KL1379 Amsterdam Bucharest
KL1412 Lyon Amsterdam
KL1421 Amsterdam Birmingham
KL1422 Birmingham Amsterdam
KL1445 Amsterdam Aberdeen
KL1473 Amsterdam Glasgow
KL1474 Glasgow Amsterdam
KL1475 Amsterdam Glasgow
KL1476 Glasgow Amsterdam
KL1486 Kirmington Amsterdam
KL1534 Durham Amsterdam
KL1546 Leeds Amsterdam
KL1556 Turin Amsterdam
KL1572 Athens Amsterdam
KL1583 Amsterdam Bologna
KL1584 Bologna Amsterdam
KL1597 Amsterdam Rome
KL1598 Rome Amsterdam
KL1613 Amsterdam İstanbul
KL1620 Milan Amsterdam
KL1666 Barcelona Amsterdam
KL1700 Madrid Amsterdam
KL1703 Amsterdam Madrid
KL1704 Madrid Amsterdam
KL1723 Amsterdam Brussels
KL1724 Brussels Amsterdam
KL1753 Amsterdam Bremen
KL1755 Amsterdam Bremen
KL1761 Amsterdam Bremen
KL1762 Frankfurt Amsterdam
KL1763 Amsterdam Frankfurt
KL1764 Frankfurt Amsterdam
KL1765 Amsterdam Frankfurt
KL1766 Frankfurt Amsterdam
KL1767 Amsterdam Frankfurt
KL1768 Frankfurt Amsterdam
KL1769 Amsterdam Frankfurt
KL1770 Frankfurt Amsterdam
KL1771 Frankfurt Amsterdam
KL1773 Amsterdam Frankfurt
KL1776 Hamburg Amsterdam
KL1777 Amsterdam Hamburg
KL1778 Hamburg Amsterdam
KL1779 Amsterdam Hamburg
KL1780 Hamburg Amsterdam
KL1781 Amsterdam Hamburg
KL1782 Hamburg Amsterdam
KL1783 Amsterdam Hamburg
KL1784 Hamburg Amsterdam
KL1790 Munich Amsterdam
KL1791 Amsterdam Munich
KL1792 Munich Amsterdam
KL1793 Amsterdam Munich
KL1794 Munich Amsterdam
KL1795 Amsterdam Munich
KL1796 Munich Amsterdam
KL1797 Amsterdam Munich
KL1798 Munich Amsterdam
KL1799 Amsterdam Munich
KL1800 Munich Amsterdam
KL1801 Amsterdam Munich
KL1809 Amsterdam Dresden
KL1818 Berlin Amsterdam
KL1821 Amsterdam Berlin
KL1822 Berlin Amsterdam
KL1823 Amsterdam Berlin
KL1824 Berlin Amsterdam
KL1825 Amsterdam Berlin
KL1826 Berlin Amsterdam
KL1829 Amsterdam Berlin
KL1830 Berlin Amsterdam
KL1831 Amsterdam Berlin
KL1832 Berlin Amsterdam
KL1833 Amsterdam Berlin
KL1834 Berlin Amsterdam
KL1835 Amsterdam Berlin
KL1838 Vienna Amsterdam
KL1845 Amsterdam Vienna
KL1846 Vienna Amsterdam
KL1849 Amsterdam Vienna
KL1856 Düsseldorf Amsterdam
KL1887 Amsterdam Nuremberg
KL1888 Nuremberg Amsterdam
KL1925 Amsterdam Geneva
KL1926 Geneva Amsterdam
KL1984 Basel Amsterdam
KL1986 Basel Amsterdam
KL1987 Amsterdam Basel
KL1988 Basel Amsterdam
KL1989 Amsterdam Basel
KL1990 Basel Amsterdam
KL1991 Amsterdam Basel

Helpful information about KLM Airlines

KLM Royal Dutch Airlines, legal name Koninklijke Luchtvaart Maatschappij N.V. also known as KLM, came into existence in 1919.


Its IATA code is ‘KL’, and the ICAO code is ‘KLM’. Its headquarters is located at Amstelveen, North Holland, Netherlands. And, its hub is at Amsterdam Airport.

It is one of the oldest airlines that still happens to be operating under its original name. It is known as one of the safest airlines all over the world.

The subsidiaries include Transavia, KLM Cityhopper, KLM Asia, Cygnific, and Martin Air. Its parent company is Air France-KLM Group, which is also a member of the SkyTeam airline alliance.

KLM Destinations

KLM and its codeshare partners serve 160+ destinations in 60+ countries with around 100+ aircrafts.

Country City
United Kingdom Aberdeen, Belfast, Birmingham, Bristol, Cardiff, Edinburgh, Glasgow, Inverness, Leeds/Bradford, London, Manchester, Newcastle upon Tyne, Norwich, Southampton, Teesside
United States Atlanta, Austin, Baltimore, Boston, Chicago, Houston, LasVegas, Los Angeles, Miami, Minneapolis–Saint Paul, New York City, San Francisco, Salt Lake City, Washington D.C.
Germany Berlin, Bremen, Dresden, Düsseldorf, Frankfurt, Hamburg, Hanover, Munich, Nuremberg, Stuttgart
Spain Alicante, Barcelona, Bilbao, Ibiza, Madrid, Málaga, Palma de Mallorca, Valencia
Italy Bologna, Cagliari, Catania, Florence, Milan, Naples, Rome, Turin, Venice
France Bordeaux, Lyon, Marseille, Montpellier, Nantes, Nice, Paris, Toulouse
Norway Ålesund, Bergen, Kristiansand, Oslo, Sandefjord, Stavanger, Trondheim
Poland Gdańsk, Katowice, Kraków, Poznań, Warsaw, Wrocław
Canada Calgary, Edmonton, Montreal, Toronto, Vancouver
Denmark Aalborg, Aarhus, Billund, Copenhagen
Sweden Gothenburg, Stockholm, Linköping
Tanzania Dar es Salaam, Kilimanjaro, Zanzibar
South Africa Cape Town, Johannesburg
Saudi Arabia Dammam, Riyadh, Dhahran
India Bangalore, Delhi, Mumbai
Indonesia Denpasar, Jakarta, Medan
Brazil Rio de Janeiro, São Paulo
Croatia Dubrovnik, Split, Zagreb
Mexico Cancún, Mexico City
Finland Helsinki, Rovaniemi
Colombia Bogotá, Cartagena
Kenya Mombasa, Nairobi
China Beijing, Shanghai
Ecuador Guayaquil, Quito
Thailand Bangkok, Phuket
Costa Rica Liberia, San Josés
Switzerland Geneva, Zürich
Japan Osaka, Tokyo
Portugal Lisbon, Porto
Austria Graz, Vienna
Ireland Cork, Dublin
Argentina Buenos Aires
Aruba Oranjestad
Belgium Brussels
Bonaire Kralendijk
Chile Santiago
Curaçao Willemstad
Czech Republic Prague
Ghana Accra
Greece Athens
Hong Kong Hong Kong
Hungary Budapest
Israel Tel Aviv
Luxembourg Luxembourg City
Malaysia Kuala Lumpur
Netherlands Amsterdam
Nigeria Lagos
Panama Panama City
Peru Lima
Philippines Manila
Romania Bucharest
Rwanda Kigali
Serbia Belgrade
Singapore Singapore
Sint Maarten Philipsburg
South Korea Seoul
Suriname Paramaribo
Switzerland Basel
France Mulhouse
Germany Freiburg
Taiwan Taipei
Trinidad and Tobago Port of Spain
Turkey Istanbul
Uganda Entebbe
United Arab Emirates Dubai
KLM Airlines Reviews
KLM Airlines have been rated 5 out of 10 stars by Skytrax reviewed by more than 1572 air passengers as of January 2024. SkyTrax rates airlines based on their quality, performance, and services.

In terms of onboard services, KLM Airlines air passengers gave 3 stars out of 5 for inflight entertainment, food & beverages, seat comfort, and value for money, and 4 stars out of 5 for their staff service.

KLM Contact Information

This information or links might be useful for you to contact KLM Airlines directly:

Website: KLM Airlines

Contact No. : 1800 419 3044

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Petya Petrova

Petya Petrova

International Legal Strategist

Petya Petrova-Racheva holds a Master of Law (LLM) degree, and has broad knowledge of European Laws in different countries. She loves travelling and her dog, as well as her family.

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