KLM Flight Delays or Cancellations

If you have suffered flight disruptions such as delayed or canceled flight with KLM, you may be qualified to claim delayed flight compensation up to 600€.

Enter your flight details and check how much you are entitled to.

KLM flight delays or cancellations

Flight delays or cancellations could be a headache, it can affect your travel plans. If any of such mishaps occurred, we could give you a little relief. Under EU law, you could be eligible for compensation for flight delays from KLM Airlines.

If you are entitled to claim compensation, we at ClaimFlights make sure to claim against KLM Airlines. We take your flight delay case on a ‘No Win No Fee’ basis, and even take your case to court at no extra cost.

To check if you’re eligible, you need to enter flight details in our free flight delay compensation calculator. To fill the KLM compensation claim form, it doesn’t take more than 2 minutes of your precious time.

KLM Airlines Passengers’ Right to Compensation

If you have booked a flight with KLM Airlines, and the flight was delayed, canceled or overbooked, you could be eligible for compensation under EC Regulation 261/2004.

That’s what EU law states. EC 261 rule protects the EU air passengers and helps to receive compensation up to 600€ from the airlines.

What to do if your KLM Airlines flight is delayed or canceled?

For KLM Airlines flight delays of more than three hours or flight cancellations without prior notice of at least 2 weeks, you could ask for compensation.

When can you claim KLM flight delay compensation?

You are entitled to compensation if your flight with KLM Airlines was delayed for more than three hours at the final destination.

Under which circumstances am I eligible for KLM delays compensation?

The most important factors to claim KLM Airlines flight delay compensation are …

  1. your flight arrived with a delay of more than 3 hours
  2. your KLM flight was departed or landed at an EU airport
  3. and, the disruption wasn’t caused due to extraordinary circumstances

How much can you claim for KLM flight delays?

The amount of compensation varies from 250€ to 600€. It depends upon the route distance and the length of the delay.

The table below clarifies how much you can claim for KLM Airlines’ delayed flight.

Short distance
(up to 1500 km)
Medium distance
(1501 to 3500 km)
(more than 3500 km)
e.g., Frankfurt to Madrid e.g., Frankfurt to Istanbul e.g., Frankfurt to New York
€250 €400 €600*

* the amount may get reduced by 50%, i.e., you may get up to 300€ for a distance of over 3500 km if EU borders were not crossed.

What should you do if your flight was delayed?


Ask a reason for delay

Ask the airline for a reason behind it. Get confirmation in writing from the airlines’ customer service.

Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.

Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

Check Eligibility

Enter your flight details into our claim checker and check if you are eligible for compensation.

Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

KLM Airlines departure delays

If KLM flight delays for more than two hours, passengers are entitled to ‘Right to Care’ assistance.

For 2+ Hours Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.

For 5+ Hours Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.


Re-routed to the earliest available flight


Refund of the ticket cost, if you were unwilling to travel


Hotel accommodation & transport facility for an overnight delay.

Was your flight delayed for more than 3 hours?

Claim Compensation

KLM Cancellation Compensation

While flight traveling it may happen that KLM Airlines could cancel their flight due to some reasons. But in this situation again EU Regulation 261 protects your rights.

If your flight was canceled without prior notice of at least 14 days, you may ask for flight cancellation compensation or ask for a KLM refund.

If KLM Airlines’s flight was canceled, you have two options to choose from …

  1. apply for a refund, or
  2. ask for an alternative flight

If your alternate flight delays for more than 2 hours at the final destination, you could be eligible for canceled flight compensation.

The amount to claim is between 125 euro and 600 euro for a cancelled flight depending upon …

  1. days you were informed before
  2. the length of delay, and
  3. route distance

Whereas, for flight cancellation due to extraordinary circumstances, you could not claim compensation.

KLM overbooked flight compensation

If you were denied boarding due to overbooking, you may be eligible for overbooked flight compensation under the European Regulation EC261 up to 600€.

Whereas to claim compensation …

  • you should not give up your seat voluntarily in exchange for some vouchers
  • you presented yourself at the airport on time for check-in
  • the departure or arrival airport belonged to the EU airport

In case, you were offered an alternate flight of your choice but reached the destination later than two hours, you could ask for compensation.

Related Questions

What to do if an airline offers travel vouchers instead of compensation?
The airline may offer you a voucher or coupon for your delayed flight but remember that these perks can waive off your rights. And, the voucher could have limited validity. Be careful, never accept a voucher, as it has some validity period and you may waste your money.
Can I claim KLM flight compensation due to bad weather?
Extraordinary circumstances are beyond the control of the airlines, such as extreme bad weather, Tsunami, Coronavirus, or some ‘Act of God’. As these are beyond the control of airlines, you may not receive compensation for delayed or canceled flight.

Was your flight cancelled without any notice?

Claim Compensation

KLM missed connecting flight compensation

You may be eligible for missed connection compensation under the European Union Regulation EC 261, if…

  • the entire journey was booked under one booking reference
  • your KLM flight was departed from the EU member state, or arrived at the EU member state
  • and, you reached the final destination later than three hours

Related Questions

Does it need to be an EU citizen to claim for KLM Airlines' delayed flight?
Any person who faced flight delays or cancellations can claim compensation under the EU 261 law. You do not need to be an EU citizen to claim. You could claim if either departed from or arrived at, the EU member states’ airport with a delay of more than 3 hours at the final destination.

Here’s the table below to summarize …

Origin and Destination EU-regulated Airline Non-EU regulated Airline
EU ✈ EU ✅ Yes ✅ Yes
EU ✈ Non-EU ✅ Yes ✅ Yes
Non-EU ✈ EU ✅ Yes ❌ No
Non-EU ✈ Non-EU ❌ No ❌ No

How to claim compensation for a delayed flight?

We are specialized in helping airline passengers get their compensation from the airline.


Check Entitlement

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Check if you can claim using our compensation checker tool.

Enter Flight Details

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Fill in your flight number, date of journey, and some further information.

Assign to us

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For a hassle-free claim, assign us your case by signing the digital contract.

We process your case

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Our claim experts will take all your hassles, and claim on behalf of you.

Get Compensation

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Don’t be late, claim for your rights today.

Assign us your claim and let us fight for your rights

Fast, easy, and risk-free compensation claims through "ClaimFlights"

Useful information about KLM Airlines

KLM Royal Dutch Airlines, legal name Koninklijke Luchtvaart Maatschappij N.V. also known as KLM, came into existence in 1919.

Its IATA code is ‘KL’, and the ICAO code is ‘KLM’. Its headquarters is located at Amstelveen, North-Holland, Netherlands. And, its hub is at Amsterdam Airport.

It is one of the oldest airlines that still happens to be operating under its original name. It is known as one of the safest airlines all over the world.

The subsidiaries include Transavia, KLM Cityhopper, KLM Asia, Cygnific and Martin Air. Its parent company is Air France-KLM Group, which is also a member of the SkyTeam airline alliance.

Fleet Size and Destinations

The current fleet size of KLM is 116. It serves 133 destinations in 70 countries.

Country City
United States Atlanta, Austin, Boston, Chicago, Houston, Las Vegas, Los Angeles, Miami, Minneapolis–Saint Paul, New York City, San Francisco, Salt Lake City, Washington, D.C.
United Kingdom Aberdeen, Birmingham, Bristol, Cardiff, Durham, Edinburgh, Glasgow, Leeds/Bradford, Manchester, Newcastle upon Tyne, Norwich
Germany Berlin, Bremen, Dresden, Düsseldorf, Frankfurt, Hamburg, Hanover, Munich, Nuremberg, Stuttgart
Italy Bologna, Cagliari, Catania, Florence, Milan, Naples, Rome, Turin, Venice
Norway Ålesund, Bergen, Kristiansand, Sandefjord, Stavanger, Trondheim
Spain Alicante, Barcelona, Bilbao, Ibiza, Madrid, Málaga, Valencia
France Bordeaux, Lyon, Marseille, Montpellier, Nice, Toulouse
Canada Calgary, Edmonton, Montreal, Toronto, Vancouver
Sweden Gothenburg, Linköping, Stockholm, Växjö
Brazil Fortaleza, Rio de Janeiro, São Paulo
Poland Gdańsk, Krakow, Warsaw, Wrocław
Denmark Aalborg, Billund, Copenhagen
Tanzania Dar es Salaam, Kilimanjaro
India Bengaluru, Delhi, Mumbai
Russia Moscow, Saint Petersburg
South Africa Cape Town, Johannesburg
Colombia Bogotá, Cartagena
Costa Rica Liberia, San José
Indonesia Denpasar, Jakarta
Ecuador Guayaquil, Quito
United Arab Emirates Abu Dhabi, Dubai
Luxembourg Luxembourg City
Switzerland Geneva, Zurich
Croatia Split, Zagreb
Portugal Lisbon, Porto
Argentina Buenos Aires
Austria Graz, Vienna
Ireland Cork, Dublin
Japan Osaka, Tokyo
Malaysia Kuala Lumpur
Kuwait Kuwait City
Mexico Mexico City
Panama Panama City
Sint Maarten Philipsburg
Aruba Oranjestad
Bonaire Kralendijk
Curaçao Willemstad
Suriname Paramaribo
Hong Kong Hong Kong
Netherlands Amsterdam
Romania Bucharest
Singapore Singapore
Belgium Brussels
Chile Santiago
Finland Helsinki
Hungary Budapest
Israel Tel Aviv
Namibia Windhoek
France Mulhouse
Germany Freiburg
Turkey Istanbul
Kenya Nairobi
Thailand Bangkok
Uganda Entebbe
Angola Luanda
Bahrain Manama
Cuba Havana
Czech Republic Prague
Greece Athens
Oman Muscat
Philippines Manila
Rwanda Kigali
Saudi Arabia Dammam
Taiwan Taipei
Ghana Accra
Nigeria Lagos
South Korea Seoul
Switzerland Basel
Peru Lima
Ukraine Kiev
KLM Airlines Baggage Policy
Ticket Type Hand Baggage Max. Size Max. Weight
Economy Class (European and Intercontinental flights) 1 Item 55 x 35 x 25 cm 12kg (26 Ibs)
1 Accessory Bag 40 x 30 x 15 cm
Business Class (European and Intercontinental flights) 2 Item 55 x 35 x 25 cm 18kg (40 Ibs)
1 Accessory Bag 40 x 30 x 15 cm
Infant Passengers 1 item 55 x 35 x 25 cm 12kg (26 Ibs)
Check-In Baggage
Ticket Type Checked Baggage Max. Size Max. Weight
Economy Class (European and Intercontinental flights) 1 Item 158 cm / 62 inch 23kg (50 Ibs)
Business Class (European and Intercontinental flights) 2 item 158 cm / 62 inch 32kg (70.5 Ibs)
Infant Passengers 1 item 10kg (22 Ibs)

If your baggage is lost or damaged while travelling at the airport you may contact the Baggage Service Office, and for reimbursement, you can contact the KLM Customer Contact Centre.

KLM Airlines Reviews
KLM Airlines have been rated 6 out of 10 stars by Skytrax reviewed by more than 1206 air passengers as of July 2021. SkyTrax rates airlines based upon their quality, performance, and services.

In terms of on-board services, KLM Airlines air passengers gave 3 stars out of 5 for inflight entertainment, food & beverages, seat comfort, and value for money, 4 stars out of 5 for their staff service.

KLM Airlines Contact Information

This information or links might be useful for you to contact KLM Airlines directly:

Website: KLM Airlines

Social Accounts: Twitter | Facebook

Contact No. : 1800 419 3044

Why choose “ClaimFlights”?

No win = No fee

Yes, you read it right, we do not charge any upfront fees until we win the case and get compensation from the airlines.

Success Fee 25%

Our success fee is just 25% (no VAT, if you are a non-EU resident). We have a fantastic success record and fair prices.

No Legal Action Fee

No legal action fee or admin fee. (It’s free of charge, and no hidden costs, even if we have to take your case to court).

Best Payout

You get the best payout when compared with the other claim companies. Check out the price comparison.

Close to 100% Success

Close to 100% success ratio in court. Our legal claim experts are well trained and experienced in sending claim letters.

Test Winner

We are a test winner in many flight delay provider tests. And, you get the best payout for your delayed flight.
Petya Petrova

Petya Petrova

International Legal Strategist

Petya Petrova-Racheva holds a Master of Law (LLM) degree, and has broad knowledge of European Laws in different countries. She loves travelling and her dog, as well as her family.

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