The Top 5 Flight Compensation Claim Companies
An In-Depth Comparison of Top 5 Flight Compensation Firms for Hassle-Free Compensation for Delayed or Cancelled Flight.
Choose Wisely, Claim Swiftly.
Table of Contents
The choice can be overwhelming, with many firms assisting with your compensation claims. It’s crucial to discern which will serve your interests most effectively. Moreover, understanding the claim process is vital to ensure you’re aptly compensated without undue stress.
Continue reading for an authoritative breakdown of each company’s services, our expert recommendations for the best company to claim flight compensation, and a step-by-step guide on initiating and navigating your claim for a cancelled or delayed flight.
5 Best Flight Delay Compensation Claim Companies
When it comes to EU flight delay compensation, you have several flight claim companies to choose from. However, not all offer the same services and protections.
Here’s a quick comparison of the five best companies to claim compensation for delayed or canceled flights.
#1. ClaimFlights
ClaimFlights is a European flight delay compensation claim company that assists passengers in claiming compensation under the EU 261 rule for flight delays, cancellations, or overbooking.
ClaimFlights operates on a ‘No Win, No Fee’ policy, which means you only have to pay if they are successful.
Since 2014, it has handled over 25,000 cases, serves its customers worldwide, and has an almost 99% success ratio in court.
You can check your eligibility using their free flight delay compensation calculator.
#2. FlightRight
FlightRight has been helping air passengers enforce their rights for over 13 years. It is the other name most popular in Europe for EU 261 claims. FlightRight sends you your payout as soon as compensation is received from the airline company.
#3. AirAdvisor
AirAdvisor was founded in 2017 and has gained recognition for providing flight compensation claims services. The company has expanded its operations and now serves customers from over 15 countries.
#4. AirHelp
AirHelp has been around since 2013. It is a company that helps passengers receive compensation for flight disruptions. The company claims to have helped millions of passengers receive compensation and offers support in 19 different languages. It also offers free case evaluations and an opportunity to challenge denied claims against airlines.
#5. Skycop
Skycop helps passengers with flight problems. It also ensures that passengers get their compensation back quickly. It offers free case evaluations and guidance throughout the claiming process.
How much do the Claim Companies Charge?
The information on their fees presented here was retrieved from their respective websites as of January 2025.
ClaimFlights Fees
ClaimFlights charges 25% of the total claim amount. Furthermore, No upcharge for legal action.
There is no additional VAT for non-EU customers. Thus, if you are from the US or any other country outside the EU, you don’t need to pay VAT; your final fee is only 25%.
Flightright Fees
Flightright charges 20 to 30% of the successful claim as their service fee (plus VAT). They charge an additional 14% of the compensation if the case must be presented in court as their lawyer’s fees.
AirAdvisor Fees
AirAdvisor takes a 30% fee from the total compensation amount. Whereas, If legal action becomes necessary, they charge a total of 50% as their fee (no additional VAT).
Airhelp Fees
Airhelp charges a 35% commission fee (including VAT) on successful compensation claims. In case legal action is required, they charge an additional 15% legal action fee.
Skycop Fees
Skycop charges a 44% commission fee, including applicable VAT, on successful claims and 50% when legal action is required.
ClaimFlights Stands Out with the Highest Payouts!
When comparing charges, ClaimFlights offers the highest payout—outshining all other flight claim companies for delayed or cancelled flight claims.
Comparing Service Fees and Payouts of the Top 5 Flight Compensation Firms
Let’s take a closer look at the service fees and payouts, assuming legal action is required, to help you choose the best flight compensation claim company.
| Sr. No. | Flight Claim Firm | Total Charges (Service Fee + Legal Fee) |
Receivable Payout |
| 1 | ClaimFlights | 25% | €450 |
| 2 | FlightRight | 49.7% | €301.8 |
| 3 | AirAdvisor | 50% | €300 |
| 4 | AirHelp | 50% | €300 |
| 4 | Skycop | 50% | €300 |
Note: This calculation assumes the highest fee range, that legal action was required, and the compensation entitlement of €600 under EU Regulation 261 for long-haul flights (over 3500 km) crossing EU borders.
Customers’ Experience of the Top 5 Flight Delay Claim Firms
When looking for a reliable flight compensation claiming company, it’s important to research its customers’ experience.
Here’s a quick look at their Google Reviews as of January 2025:
ClaimFlights Reviews
ClaimFlights has quickly become one of the top flight compensation claim companies due to its top-notch customer service, free compensation calculator, and quick response time. ClaimFlights has been rated 4.9 out of 5 by 209 customers.
FlightRight Reviews
FlightRight receives more positive reviews. Many users report positive experiences, while a few others complain about hefty fees or having their claims rejected. On average, FlightRight has an average rating of 4.3 stars out of 5, rated by more than 4,290 customers.
AirAdvisor Reviews
AirAdvisor has average reviews from its customers on Google. It has 4.3 stars out of 5 and has been rated by 107 customers. Many of its recent customers are satisfied with their service, whereas few complain of high fees.
AirHelp Reviews
AirHelp has an average rating of 2.3 stars out of 5 from 40 customers. Many customers are disappointed with their service due to long wait times and huge cuts in compensation.
Skycop Reviews
Skycop has an average rating of 1.8 stars out of 5 out of 21 customers. Many customers report that payments are a bit slower or even not delivered even after months of submitting the claim.
What Factors to Consider When Choosing a Flight Delay Claim Company
When it comes to choosing a flight delay claim company, there are a few factors you should take into account.
Here are the five key points that you should consider before making your decision:
- Reputation and Reviews: Read reviews and look for companies with good reputations for customer service, reliability, and successful claims.
- Fees: Pay attention to the fees associated with filing your claim as some companies may charge more than others.
- Experience: Look for companies with vast experience in providing flight compensation services to ensure their knowledge of the subject matter and guarantee the timely process of compensation.
- Accreditation: Find out if the company is accredited by relevant organizations such as legal associations or consumer groups so that you know they’re trusted and reliable.
- Claims Management: Check if the company offers ongoing support throughout the whole claims process, so you don’t have to bear the burden alone in case you get stuck with something along the way.
Smart Strategies to Maximize Your Compensation Claims
Immediate compensation is not always easy to come by – but with the right strategies, you can maximize the amount of your claim.
Here are some smart strategies to consider that help you get the most out of your compensation:
- Understand Your Rights: Make sure you know and understand your rights when it comes to claiming compensation for flight disruptions. In Europe, for instance, the EU 261 rule provides air passengers with certain rights if their flight has been delayed or canceled. Understanding these rights allows you to make an informed decision when filing a flight delay compensation claim.
- Keep Your Receipts: It is also important to keep track of all your receipts if you file a claim with the best flight delay compensation company. This will serve as proof of payment and ensure that the airline company acknowledges your request.
- Read Reviews: Taking the time to read reviews and research the best claim companies out there can be beneficial in maximizing your potential compensation amount, so check all available resources (Google Reviews, TripAdvisor, Reddit) before deciding which claim company to choose.
- Know The Maximum Amount You Could Receive: Knowing how much compensation is allowed from airlines under EU law can help you file for compensation faster and more accurately, ultimately ensuring you receive the maximum compensation for your delay or cancellation experience!
If you have recently experienced such an issue, don’t hesitate to contact the best flight delay claim company!
Pros and Cons of Processing a Flight Delay Compensation Claim Online
Processing a flight delay compensation claim online has its pros and cons.
On the one hand, it can be a more efficient way to request compensation for a delayed flight. Since the process is automated, your claim will generally be processed and paid out faster. Online flight delay claim companies also have an excellent customer service team that can provide you with valuable advice and guidance throughout the process of submitting your claim.
On the other hand, it might be more difficult to verify an online company’s legitimacy or trust that it will deliver what it promises. Furthermore, hidden fees, such as legal or administrative fees, can significantly reduce any compensation you may receive from your airline.
That’s why it’s important to compare and contrast the top 5 flight delay compensation claim companies side by side to ensure you’re getting the best deal for your money.
Conclusion
ClaimFlights stands as the premier choice for those seeking the highest compensation and the quickest reimbursement.
The straightforward process makes it easy for you to submit claims and get the compensation you are entitled to. All you need to do is provide your flight details, and the friendly team of experts will get the rest done for you.
When it comes to European flight delay compensation, there are various services out there. ClaimFlights is the best choice for those who want to get the maximum payout for their flight delay or cancellation and get their money back in the shortest possible time.
Frequently Asked Questions (FAQs)
Why Should You Hire a Flight Delay Claim Company?
Hiring a flight delay claim company can be beneficial because they can save you time and effort while increasing your chances of successfully obtaining compensation for flight delays or cancellations.
They are experienced in dealing with airlines and navigating the complex process of making a claim, which can be stressful and time-consuming if you do it on your own.
Companies have a more in-depth understanding of the rules and regulations of flight compensation, and they can help you get the compensation you deserve for the inconvenience you’ve faced due to flight disruptions,
What is the EU 261/2004 Flight Delay Compensation Rule?
The Air Passengers Rights EU Regulation 261/2004 is a regulation in the European Union (EU) law establishing common rules on compensation and assistance to passengers in the event of denied boarding, flight cancellations, or long delays of flights.
It requires compensation of €250 to €600, depending on the flight distance, for delays of at least 3+ hours, cancellations, or being denied boarding due to overbooking.
If your flight is delayed for less than three hours, you won’t be compensated. Airlines must provide food, refreshments, and accommodation when necessary.
In some cases, airlines may deny claims for various reasons, such as weather disruptions or technical difficulties beyond their control.
If this happens, there is still hope since there are specialized EU flight rights companies that solely focus on helping passengers secure their claim compensation rights as outlined in EU 261/2004.
Do I have to provide any documentation when I use these Services?
Yes, you may need to provide documents when you use these services.
You would need to provide details of the disrupted flight (ticket, boarding pass), some personal information, and more documents if requested.
How much is the compensation for a disrupted flight?
The amount you can claim for a disrupted flight depends on various factors, such as the distance of your flight, the duration of the delay, and the specific circumstances of the disruption.
To get an accurate estimate, you should check the regulations that apply to your flight, such as the European Union’s EU261 for flights departing from EU airports, and consult with the airline or a flight compensation service provider.
What should I do if my claim is denied by the airline?
If your claim is denied by the airline, start by reviewing the reason for the denial to ensure it aligns with the EU 261 regulations. Gather all relevant documents, such as your flight ticket, boarding pass, and any communication with the airline.
You can then escalate your claim by contacting the national enforcement body for air passenger rights in the country where the issue occurred. Alternatively, consider using a flight compensation company like ClaimFlights or others to handle your case and potentially take legal action on your behalf.