Compensation for British Airways Delayed Flight or Cancelled Flight

Was your British Airways flight delayed or canceled? For flight delays or cancellations, you could claim compensation or refund under European Regulation EC 261/2004.

Enter your flight details and check how much you are entitled to.

When are you eligible for British Airways Compensation?

In an unfortunate event of flight delay or cancellation, European Regulation (EC) No. 261/2004 protects passengers by offering them compensation and assistance.

If you’re the one whose BA flight was delayed or canceled, you might be eligible for compensation up to 600€ (approx. $700) under EU Regulation 261/2004.

We at ClaimFlights help passengers who have faced such problems on a ‘No Win No Fee’ base. Thus, you are at no risk when you claim with ClaimFlights.

British Airways Flight Delay Compensation

For British Airways flight delays you could be eligible for flight delay compensation or refund under EU 261 rule.

The rule says that

  1. the flight should have been delayed for more than three hours at the final destination
  2. the flight should have been departed from EU airport (you may even for EU-regulated airlines if landed at EU airport)
  3. and, the cause of delay shouldn’t be due to extraordinary circumstances

How much can you get for British Airways delayed flight?

The total amount you may get is based upon the length of the delay and distance of your flight. It varies between 250 Euros to 600 Euros.

The table below shows the amount of compensation you can request for British Airways delayed flights:

Short distance
(up to 1500 km)
Medium distance
(1501 to 3500 km)
(more than 3500 km)
e.g., Frankfurt to Madrid e.g., Frankfurt to Istanbul e.g., Frankfurt to New York
€250 €400 €600*

* the amount may get reduced by 50%, i.e., you may get up to 300€ for a distance of over 3500 km if EU borders were not crossed.

Your Flight Has Been Delayed or Canceled. What Should You Do?


Ask a reason for the delay

Ask the airline for the reason behind the delay. Get confirmation in writing from the airlines’ customer service.

Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.

Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

Check your Eligibility

Enter your flight details into our compensation checker to check if you are eligible for compensation.

Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

Flight departure delays

If your flight was delayed for more than two hours, passengers are entitled to ‘Right to Care’ assistance.

For 2+ Hours of Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.

For 5+ Hours of Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.


Re-routed to the earliest available flight


Refund of the ticket cost, if you were unwilling to travel


Hotel accommodation & transport facility for an overnight delay.

Was your flight delayed for more than 3 hours?

Claim Compensation

British Airways Flight Cancellation Compensation

Flight cancellation is one of the most frustrating experiences for any air traveler especially when you were informed by the last minute.

Under EU law, if British Airways cancels the flight without prior notice of at least 14 days then you might be able to claim compensation or refund for it.

These are the two options available for you to choose from…

  1. you can either apply for a ticket refund, or
  2. you may ask for the change of flight or an alternate flight.
  3. If your alternate flight delays for more than 2 hours, you could be eligible for compensation.

You can claim between 125€ and 600€ depending upon …

  1. the days you were informed before
  2. the length of delay, and
  3. route distance

What if you miss your connecting flight?

In order to claim compensation for British Airways missed flight, it is necessary for you to book the entire journey under one booking reference.

You could be entitled to compensation for a missed connecting flight due to delay or cancellation, under European Union Regulation EC261,

if …

  • the same airline operates your connecting flight(s) which you missed due to a problem on your first flight, and
  • delay at the final destination is more than three hours.

Related Questions

Why is my BA flight canceled?
Flight cancellation occurs when British airways does not want to operate the flight due to some reasons, It could be anything such as bad weather, pilot strike, or any ‘Act of God’. But during the strike if any other airline is operational then British Airways should reimburse the flight ticket cost because the cancellation is due to their own fault.
Can you cancel your flight and get a refund?
British Airways has a 24-hour cancellation policy. If you want to cancel your British Airways flight, you are bound by the terms and conditions set out by the airline at the time of booking. You may get a refund of the flight ticket cost without penalty.

Was your flight cancelled without any notice?

Claim Compensation

British Airways Bumped Compensation

If you were bumped from a flight due to the overselling of flight tickets, then you may be eligible for British Airways bumped compensation between 250€ and 600€ for an overbooked flight.

Under the EU law, to claim for an overbooked flight,

  • the origin of the airport should belong to an EU member state.
  • You may also have the right to compensation under US air passengers’ rights for an overbooked flight.

Can you claim when it’s bad weather?

When it’s normal bad weather, and the other airlines are operational, you may claim for it. Whereas, when the situation is out of control, the airlines are not to be blamed for it.

These are known as ‘extraordinary circumstances’ which includes

    • air traffic control strikes
    • unavoidable security risks
    • acts of god

How to claim compensation for delayed or canceled flights?

We are specialized in helping air passengers to get their compensation quickly from the air carrier. With a track record of assisting over 23K+ passengers and achieving exceptional results, ClaimFlights is a trusted flight claim company.


Check Entitlement

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Check if you can claim using our compensation checker tool.

Enter Flight Details

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Fill in your flight number, date of journey, and some further information.

Assign to us

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For a hassle-free claim, assign us your case by signing the digital contract.

We process your case

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Our claim experts will take all your hassles, and claim on behalf of you.

Get Compensation

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Don’t be late, claim for your rights today.

Assign us your claim and let us fight for your rights

Fast, easy, and risk-free compensation claims through "ClaimFlights"

About British Airways

British Airways (BA) is the second-largest airline in the United Kingdom with respect to its fleet size and passengers served. It is the flag carrier of the UK and is situated in Waterside close to its main hub at London Heathrow Airport.

British Airways was formed by merging four airlines in particular two nationalized carriers, British Overseas Airways Corporation and British European Airways, alongside two smaller regional airlines, Cambrian Airways, and Northeast Airlines, and was set up on 31st March 1974.

BA likewise merged with Iberia creating International Airlines Group (IAG) on 21st January 2011. This merger made it the 3rd biggest airline as far as income in the world and the 2nd biggest in Europe.


For more information, you can contact British Airways

These information or links might be useful for you to contact British Airways directly

Website: British Airways

Address: British Airways Plc. Waterside PO Box 365 Harmondsworth, UB7 0GB United Kingdom

Customer Service Phone Number: 0124 412 0715

Why choose “ClaimFlights”?

No win = No fee

Yes, you read it right, we do not charge any upfront fees until we win the case and get compensation from the airlines.

Success Fee 25%

Our success fee is just 25% (no VAT, if you are a non-EU resident). We have a fantastic success record and fair prices.

No Legal Action Fee

No legal action fee or admin fee. (It’s free of charge, and no hidden costs, even if we have to take your case to court).

Best Payout

You get the best payout when compared with the other claim companies. Check out the price comparison.

Close to 100% Success

Close to 100% success ratio in court. Our legal claim experts are well trained and experienced in sending claim letters.

Test Winner

We are a test winner in many flight delay provider tests. And, you get the best payout for your delayed flight.
Dr. Mirko C. Ulbrich

Dr. Mirko C. Ulbrich


Dr. Mirko C. Ulbrich is founder and CEO at Claim Flights GmbH. He has made many Himalaya hiking trips, but has found a passion to grow roses and go hiking in the alpes.

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