Wizz Air Flight Delay or Cancellation Compensation

Flight delays or cancellations are misfortunate, but it may happen. Did you know that you might be able to receive compensation for your flight disruption?

Under EU law, if you have ever experienced Wizz Air flight delays or cancellations, you could be eligible for financial compensation of up to 600€.

Continue reading this guide to know further about your passenger rights in situations like Wizz Air flight delays, cancellations, or denied boarding.

We at Claim Flights help you to find out whether you are eligible for compensation or not.

Find out how much Wizz Air owes you

Table of Content

Wizz Air Compensation for a Delayed Flight

Air passengers whose flight is delayed due to the airline’s fault could be entitled to claim compensation of up to €600 per passenger under EC Regulation 261/2004.

Whereas, to be eligible for Wizz Air flight delay compensation …

  1. the flight reached the final destination with a delay of more than three hours
  2. the flight should have been departed from EU airport or landed at EU airport
  3. and, the cause of delay shouldn’t be due to extraordinary circumstances

What to do when your Wizz Air flight is delayed?

  • ☛ ask the airline for the reason behind it
  • ☛ get a confirmation of it, in writing
  • ☛ note the actual arrival time when you landed
  • ☛ collect evidence (e.g. boarding pass, voucher, receipts, etc)
  • check if you are eligible for compensation
  • ☛ assign us your case for a hassle-free claim

How much can I claim for Wizz Air’s delayed flight?

The amount of compensation varies between 250 to 600 Euros depending upon the length of the delay and distance of your flight.

The table below shows the receivable compensation that you can request for Wizz Air delay claim:

Length of Delay Travel Distance Compensation
3+ hours less than 1500 km 250€ (approx. $280)
Between 1500 km to 3500 km 400€ (approx. $450)
more than 1500 km (within EU) 400€ (approx. $450)
3 to 4 hours 3500+ km (EU to Non-EU flight) 300€ (approx. $340)
4+ hours 3500+ km (EU to Non-EU flight) 600€ (approx. $680)

*the amount may get reduced by 50%, i.e., 300€, for a distance over 3500 km, but when EU borders were not crossed.

Calculate how much you are entitled to?

What if Wizz Air flight delays at departure?

If your flight was delayed at the departure airport for more than 2 hours, you are entitled to “Right to Care” assistance.

Here’s what the airline should give you if your flight delays at departure …

  • free meals and refreshments
  • access to 2 free phone calls, email or fax
If your flight was delayed for more than five hours,

  • you can request a refund of ticket cost
  • hotel accommodation and transport facility (for an overnight delay, or when stay becomes necessary)

Wizz Air cancellation compensation

Flight cancellation is one of the most frustrating experiences for any air traveler especially when you were informed last minute that your flight was canceled.

If your Wizz Air flight has been canceled without prior notice of 2 weeks then you may be able to claim Wizz Air flight cancellation compensation or a refund.

When can you claim Wizz Air canceled flight compensation?

The rules for flight cancellations are different from flight delays. Under EU law, you could be entitled to compensation for canceled flight under the following conditions …
  • you were informed about flight cancellations less than 14 days prior to departure
  • the flights’ departure was from the EU airport, or arrival was to an EU airport, and
  • the reason behind it was the airlines’ fault, and not due to exceptional circumstances.
These are the two options available for you to choose from…

  • apply for a refund, or
  • ask for an alternative flight
If your alternate flight delays for more than 2 hours, you could be eligible for compensation.

You can claim between 125€ and 600€ depending upon …

  • days you were informed before
  • the length of delay, and
  • route distance
Can I get compensation for a Wizz Air canceled flight?
Yes, you can get compensation for a canceled flight, according to EC Regulation 261/2004, if your flight is canceled without prior notice of at least 14 days, you may be eligible to get refund or compensation between €125 and €600.

How much can I claim for Wizz Air canceled flight?

Do I have any rights for missed connecting flights?

It is possible for air travelers to miss their connecting flight due to delays, cancellations, or denied boarding. In such situations, you could be eligible for compensation.

In order to claim compensation for missed connecting flights, it is necessary that you booked the entire journey under one booking reference.

Under EC261 Regulation, you could be entitled to compensation if …

  • the same airline operates your connecting flight(s) which you missed due to a problem on your first flight, and
  • delay at the final destination is more than three hours.

Wizz Air overbooked flight compensation

If you were denied boarding due to overbooked flight, you may be eligible for compensation up to 600€ under the European Regulation EC 261 if…
  • you have presented yourself on time for check-in, and
  • you have a valid flight reservation and travel documentation, and
  • you didn’t voluntarily give up your seat
  • you reached the destination later than three hours

Alternatively, you can ask for a refund of the ticket cost (which should be credited in the next 7 working days), if you are not willing to travel.

Am I eligible for Wizz Air delayed flight claim?
EC Regulation 261/2004 is a European law, it applies to EU airspace. You do not have to be an EU citizen to claim delayed flight compensation.

The following table states that you can claim for flights departed from an airport located in the EU Member States (with any airline), or arrived at an airport located in the EU Member States with an EU regulated airline.

Here’s the table below to summarize, if you can claim under EU law, based on your origina and final destination:

Origin and Destination EU-regulated Airline Non-EU regulated Airline
EU ✈ EU ✅ Yes ✅ Yes
EU ✈ Non-EU ✅ Yes ✅ Yes
Non-EU ✈ EU ✅ Yes ❌ No
Non-EU ✈ Non-EU ❌ No ❌ No

Can I claim for Wizz Air flight delays or cancellations due to extraordinary circumstances?

Extraordinary circumstances are the conditions – beyond the control of airlines. If flight disruptions were caused due to extraordinary circumstances, there’s no compensation as such circumstances are beyond the control of airlines.

Examples of extraordinary circumstances include:

  • Bad weather (i.e. snowstorms, windstorms, low visibility)
  • Strikes of the airport personnel and union strikes
  • Bird strikes
  • Air traffic control restrictions
  • Political and civil unrest

How to claim Wizz Air flight compensation?

We are specialized in helping air passengers getting their compensation from the airline.

  1. To proceed, check your flight using our compensation checker tool.
  2. Provide us with some further flight information, and you are all set.
  3. We prepare and file a claim on your behalf in front of the airline, or court (if required).
  4. On a successful claim, we charge a success fee of 25% + VAT (VAT not applicable to non-EU residents).
  5. Don’t be late, claim for your rights today !

Why should you choose “ClaimFlights”?

  • No win No fee. Yes, you read it right, you need to pay nothing unless we win the case
  • No additional legal action fee, or admin fee (even if we have to take your case to court)
  • Close to 100% Success in court
  • Success Fee 25% + VAT (no VAT, if you are a non-EU resident)
  • Best Payout when compared with the other flight delay claim companies

About Wizz Air

Wizz Air Airlines (IATA: W6) is a low-cost Hungarian airline established in September 2003. It is the largest airline in Hungary in terms of a number of fleets.
Wizz Air serves around 44 countries and operates across cities of Europe, North Africa, and the Middle East.

As of 2018, the airline has its largest base at Budapest Airport with over 60 destinations and in 2019 the airline carried 39.8 million passengers.

Fleet Size and Destinations

As of March 2020, the Wizz air fleet has reached 121 aircraft and operates flights to the following destinations.
Country City
Germany Berlin, Bremen, Cologne/Bonn, Dortmund, Frankfurt, Friedrichshafen, Hahn, Hamburg, Hanover, Karlsruhe/Baden-Baden, Leipzig/Halle (Saale), Memmingen, Nuremberg
Spain Alicante, Barcelona, Castellón de la Plana, Fuerteventura, Ibiza, Madrid, Málaga, Palma de Mallorca, Santander, Tenerife, Valencia, Zaragoza
Italy Alghero, Bari, Bergamo, Bologna, Catania, Lamezia Terme, Milan, Naples, Pisa, Rome, Treviso, Turin, Verona
Norway Alesund, Bergen, Bodo, Haugesund, Kristiansand, Molde, Oslo, Sandefjord, Stavanger, Trondheim, Tromso
Romania Bucharest, Craiova, Cluj-Napoca, Constanța, Iași, Satu Mare, Sibiu, Suceava, Târgu Mureş, Timișoara
United Kingdom Aberdeen, Belfast, Birmingham, Bristol, Edinburgh, Doncaster/Sheffield, Glasgow, Liverpool, London
Poland Gdańsk, Katowice, Krakow, Lublin, Olsztyn, Poznań, Szczecin, Warsaw, Wroclaw
Greece Athens, Corfu, Heraklion, Rhodes, Thessaloniki, Zakynthos
France Beauvais, Bordeaux, Grenoble, Nice, Lyon, Paris
Russia Kazan, Moscow, Saint Petersburg, Voronezh
Ukraine Kharkiv, Kiev, Lviv, Odessa, Zaporizhia
Sweden Gothenburg, Stockholm, Växjö
Slovakia Bratislava, Košice, Poprad
Lithuania Kaunas, Palanga, Vilnius
Bulgaria Burgas, Sofia, Varna
Belgium Charleroi, Brussels
Denmark Copenhagen, Billund
Portugal Faro, Lisbon, Porto
Hungary Budapest, Debrecen
Bosnia and Herzegovina Sarajevo, Tuzla
Israel Eilat, Tel Aviv
North Macedonia Ohrid, Skopje
Serbia Belgrade, Niš
Kazakhstan Nur-Sultan
Iceland Reykjavík
Montenegro Podgorica
Morocco Marrakesh
Slovenia Ljubljana
Kosovo Pristina
Moldova Chişinău
France Mulhouse
Germany Freiburg
Armenia Yerevan
Cyprus Larnaca
Estonia Tallinn
Georgia Kutaisi
Albania Tirana
Austria Vienna
Czech Republic Prague
Switzerland Geneva
Croatia Split
Finland Turku
Switzerland Basel
United Arab Emirates Dubai
Azerbaijan Baku
Latvia Riga
Malta Luqa

Wizz Air Baggage Policy

Carry-on Baggage
Hand Baggage Max. Size Max. Weight
1 Bag 40 x 30 x 20 cm 10kg
Check-In Baggage (Paid)
Checked Baggage Max. Size Max. Weight
1 Bag 149 x 119 x 171 cm 10kg
2 Bag 149 x 119 x 171 cm 20kg
3 Bag 149 x 119 x 171 cm 32kg

Wizz Air Review

In terms of airline review, Skytrax has rated Wizz Air an average of 4 stars out of 10 based on 921 customer reviews as of April 13, 2020, for its customer services and performance.

Customers have rated 2 of 5 stars for its Food & Beverages, Seat Comfort, Value for Money, and 3 of 5 stars for Staff Service. Customers usually complain about In-flight entertainment service.

Wizz Air Contact Information:

  • Website: Wizz Air
  • Email address: info@wizzair.com
  • Customer Service: 0330 977 0444
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Petya Petrova

Petya Petrova

International Legal Strategist

Petya Petrova-Racheva holds a Master of Law (LLM) degree, and has broad knowledge of European Laws in different countries. She loves travelling and her dog, as well as her family.

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