SunExpress flight delays or cancellations
For SunExpress flight delays or cancellations, you may be entitled to compensation of up to 600€ under EC Regulation 261/2004. We can claim compensation on behalf of you. On a successful claim, we charge 25% success fee + VAT (no VAT for residents outside of EU)
Enter your flight details and check how much you are entitled to.
Here is an ultimate guide to claim refund or compensation for Sunexpress flight delays, cancellations, and denied boarding under EU Flight Delay Compensation Regulation EC 261/2004.
Table of Content
SunExpress air passengers’ right to compensation
Air traveling is not as easy as we think. For some unknown reason, a flight may get cancelled or delayed. Did you know that in this case, you may be eligible to claim compensation of up to 600€.
This is possible due to EC Regulation 261/2004, which protects the air passengers from such mishaps. Was your SunExpress flight delayed or canceled? Under EU law EC 261, you may be entitled to compensation from airlines.
For SunExpress flight delays of more than three hours at the final destination or flight cancellations without prior notice of at least 2 weeks, you could claim compensation up to 600€ (i.e. up to $700) as per EU 261 rule.
Furthermore, inconvenience due to overbooking, missed connecting flight due to delay or cancellation, or flight route changes, are some other problems under which you can also ask for compensation.
We here at ClaimFlights, take you through all the information you need to know about “When and How to claim compensation?”.
Check how much you can claim using our free flight compensation calculator. Provide some basic details such as SunExpress’s flight number, flight date, and the reason behind the inconvenience and file a claim.
When I am eligible for SunExpress flight delay compensation?
You could claim SunExpress delayed flight compensation under the following conditions…
- you reached the arrival airport later than 3 hours
- the departure or arrival airport belongs to any of the european countries
- and, the delay was not due to any extraordinary circumstances
Note: Extraordinary circumstances are the events beyond the control of the airlines, such as extreme weather, tsunami, coronavirus, or some ‘Act of God’. Thus, you are not eligible to claim.
How much can you claim for SunExpress flight delays?
The amount of compensation varies from 250€ to 600€. It depends upon the route distance and the length of the delay.
The table below explains how much you can claim for SunExpress’s delayed flight.
(up to 1500 km)
(1501 to 3500 km)
(more than 3500 km)
|e.g., Frankfurt to Madrid||e.g., Frankfurt to Istanbul||e.g., Frankfurt to New York|
* the amount may get reduced by 50%, i.e., you may get up to 300€ for a distance of over 3500 km if EU borders were not crossed.
What should you do if your flight was delayed?
Ask a reason for delay
Note Arrival Time
Claim Money Back
Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.
Flight departure delays
If your SunExpress flight was delayed to depart over two hours, you are entitled to ‘right to care’ assistance.
For 2+ Hours Flight Delays
For 5+ Hours Flight Delays
SunExpress Flight Cancellation compensation
SunExpress Airlines can cancel a flight for a number of reasons. If SunExpress Airlines canceled the flight without prior notice of at least 2 weeks, you could be entitled to compensation or refund under Regulation EC No. 261/2004.
The amount of compensation to be claimed for canceled flight is between 125€ and 600€ depending upon…
- days you were informed before
- the length of delay, and
- route distance
If SunExpress’s flight is canceled, you have two options to choose from…
- apply for a refund, or
- ask for an alternative flight
If your alternate flight delays for more than 2 hours, you could be eligible for compensation under EU law.
Whereas, for flight cancellation due to extraordinary circumstances, you could not claim compensation.
SunExpress missed flight connection, how does it work?
You may be entitled to SunExpress missed connecting flight compensation under the European Union Regulation EC 261, if …
- the entire air travel is booked under one booking reference
- and, the delay at the final airport was more than three hours
You could claim up to 600€ for a missed flight. Whereas, in order to be eligible for compensation you must satisfy the above criteria.
Am I eligible for SunExpress overbooking compensation?
Overbooking is a situation in which an airline sells more flight tickets than there are seats on the plane. They are allowed to do this because they know passengers sometimes don’t show up at the airport.
If everyone arrives at the airport then they are forced to leave someone behind. So if you have experienced denied boarding due to overbooking, you could be eligible for compensation under EU law.
Whereas to claim compensation…
- it is necessary for you to not give up your seat voluntarily in exchange for some vouchers,
- the departure or arrival airport belongs to the EU member states
In case, you were offered an alternate flight of your choice but reached the destination later than two hours, you could ask for compensation.
How to claim compensation for a delayed flight?
We are specialized in helping airline passengers get their compensation from the airline.
Enter Flight Details
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We process your case
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Fast, easy, and risk-free compensation claims through "ClaimFlights"
Useful information about SunExpress
SunExpress is an airline of Turkey which was established in 1989 and it is founded as a joint venture between Turkish Airlines and Lufthansa. The headquarters of SunExpress airlines is in Antalya, Turkey.
Fleet Size and Destinations
The current fleet size of SunExpress is 65. Using these fleets the airline operates scheduled and chartered flights to more than 90 destinations in 30 countries across Europe, North Africa, the Mediterranean, Black Sea, and Red Sea.
|Turkey||Adana, Ankara, Antalya, Bodrum, Dalaman, Diyarbakır, Edremit, Elazığ, Eskişehir, Erzurum, Gaziantep, Hatay, İzmir, Kars, Kayseri, Konya, Malatya, Ordu, Samsun, Trabzon, Van|
|Germany||Berlin, Bremen, Cologne, Dortmund, Düsseldorf, Frankfurt, Hamburg, Hanover, Leipzig, Munich, Münster, Nuremberg, Paderborn, Saarbrücken, Stuttgart|
|Poland||Gdansk, Katowice, Poznan, Warsaw, Wroclaw|
|France||Lyon Saint-Exupery, Marseille, Paris|
|Denmark||Aalborg, Billund, Copenhagen|
|Italy||Lamezia Terme, Milan|
|Egypt||Hurghada, Marsa Alam|
SunExpress Baggage Policy
|Hand Baggage||Max. Size||Max. Weight|
|1 Piece||55 x 40 x 23 cm||8 kg|
|Domestic Flight (Flights within Turkey)|
|Flights from/to Turkey: Antalya, Alanya/Gazipaşa, Bodrum, Dalaman||20 kg||25 kg||30 kg|
|All other destinations in Turkey||30 kg||35 kg||40 kg|
For the damaged baggage, SunExpress Airline has a specially dedicated service called Dolfi 1920 Baggage service. This Baggage service includes repairment of your baggage or you will receive a replacement of your items. For more information, you can visit their baggage service website.
In terms of on-board services, SunExpress air passengers gave 2 stars out of 5 for inflight entertainment, 3 stars out of 5 for food & beverages, seat comfort, and value for money, 4 stars out of 5 for their staff service.
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