SunExpress Delayed or Cancelled Flight Compensation
For SunExpress flight delays or cancellations, you could claim up to €600 in compensation under EC Regulation 261/2004. We can claim your money back from the airlines on your behalf. On a successful claim, we charge a 25% success fee + VAT (no VAT for residents outside the EU).
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SunExpress air passengers’ right to claim compensation for canceled or delayed flights
Air traveling is not as easy as we think. For some unknown reason, a flight may get canceled or delayed.
But, do you know in that case, you may be eligible for compensation of up to 600€ under EU law?
This is possible due to EU Regulation EC 261 of 2004, which protects air passengers from such mishaps.
Under EU law EC 261, if your SunExpress flight was delayed, you could claim compensation for delayed flights from SunExpress Airlines.
So how does it works?
For flight delays of more than three hours at the final destination or flight cancellations without prior notice of at least 2 weeks, you could claim compensation up to 600€ per person.
Furthermore, inconvenience due to overbooking, missed connection, or flight route changes are other problems under which you can also ask for compensation or a refund.
We at ClaimFlights, take you through all the information you need to know about “When and How to file a claim for SunExpress canceled or delayed flight compensation.”
Check how much you can claim using our free flight compensation calculator. Provide some basic details such as SunExpress’s flight number, flight date, and the reason behind the delay or cancellation and file the claim.
When are you eligible to claim SunExpress flight delay compensation?
According to EU Law, you may claim compensation for Sunexpress flight delays of more than three hours at the final destination.
You could claim SunExpress delayed flight compensation under the following conditions …
- you reached the destination airport later than 3 hours
- the departure or arrival airport belongs to any of the EU Member States
- and the delay was not due to any extraordinary circumstances
Note: Extraordinary circumstances are the events that are beyond the airline’s control, such as extreme weather, tsunami, coronavirus, or some ‘Act of God. Thus, you could not claim under such conditions.
How much can you claim for SunExpress flight delays or cancellations?
The amount of compensation varies from 250€ to 600€. It depends upon the route distance and the length of the delay.
The table below clarifies how much compensation you can claim for SunExpress’s delayed or canceled flight.
(up to 1500 km)
(1501 to 3500 km)
(more than 3500 km)
|e.g., Frankfurt to Madrid||e.g., Frankfurt to Istanbul||e.g., Frankfurt to New York|
* the amount may get reduced by 50%, i.e., you may get up to 300€ for a distance of over 3500 km if EU borders were not crossed.
Your Flight Has Been Delayed or Canceled. What Should You Do?
Ask a reason for the delay
Note Arrival Time
Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.
Check your Eligibility
Enter your flight details into our compensation checker to check if you are eligible for compensation.
Claim Money Back
Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.
SunExpress Airport Delays
If SunExpress flight delays for more than two hours and more than 5 hours, passengers are entitled to ‘Right to Care’ assistance.
For 2+ Hours of Flight Delays
For 5+ Hours of Flight Delays
Hotel accommodation & transport facility for an overnight delay.
Sun Express Flight Cancellation Compensation Rights
SunExpress Airlines can cancel a flight for several reasons. If SunExpress Airlines canceled the flight without prior notice of at least two weeks, you might ask for reimbursement or a ticket refund from the airline under Regulation EC No. 261/2004.
The amount of compensation to be claimed for a canceled flight is between 125€ and 600€ depending upon…
- days you were informed before
- the length of delay, and
- route distance
If SunExpress’s flight is canceled, you have two options to choose from…
- apply for a refund, or
- ask for an alternative flight
If your alternate flight delays for more than 2 hours, you could be eligible for compensation under EU law.
Whereas, for flight cancellation due to extraordinary circumstances, you could not claim compensation.
Sometimes airlines may refuse to pay any compensation and claim that exceptional circumstances happened, even if it wasn’t the case.
In such situations, Use our free flight compensation checker tool and get to know whether you are eligible for Sunexpress canceled flight compensation or not.
SunExpress missed flight connection; how does it work?
You may be entitled to SunExpress missed connecting flight compensation under the European Union Regulation EC 261 if …
- the entire air travel is booked under one booking reference
- and the delay at the final airport was more than three hours
You could claim up to 600€ for a missed flight. To be eligible for compensation, you must satisfy the above criteria.
Am I eligible for SunExpress overbooking compensation?
Overbooking is a situation in which an airline sells more flight tickets than the available seats on the plane. They are allowed to do this because they know passengers sometimes don’t show up at the airport.
If everyone arrives at the airport, they are forced to leave someone behind. So if you have denied boarding involuntarily due to overbooking, you could be eligible for compensation under EU law.
Whereas to claim compensation…
- it is necessary for you to not give up your seat voluntarily in exchange for some vouchers,
- the departure or arrival airport belongs to the EU member states
In case you were offered an alternate flight of your choice but reached the destination later than two hours, you could ask for compensation.
How to claim compensation for delayed or canceled flights?
We are specialized in helping air passengers to get their compensation quickly from the air carrier. With a track record of assisting over 23K+ passengers and achieving exceptional results, ClaimFlights is a trusted flight claim company.
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Useful information about SunExpress Airlines
SunExpress is an airline of Turkey that was established in 1989. It is founded as a joint venture between Turkish Airlines and Lufthansa. The headquarters of SunExpress airlines is in Antalya, Turkey.
Fleet Size and Destinations
The current fleet size of SunExpress is 65. Using these fleets, the airline operates scheduled and chartered flights to more than 90 destinations in 30 countries across Europe, North Africa, the Mediterranean, the Black Sea, and the Red Sea.
|Turkey||Adana, Ankara, Antalya, Bodrum, Dalaman, Diyarbakır, Edremit, Elazığ, Eskişehir, Erzurum, Gaziantep, Hatay, İzmir, Kars, Kayseri, Konya, Malatya, Ordu, Samsun, Trabzon, Van|
|Germany||Berlin, Bremen, Cologne, Dortmund, Düsseldorf, Frankfurt, Hamburg, Hanover, Leipzig, Munich, Münster, Nuremberg, Paderborn, Saarbrücken, Stuttgart|
|Poland||Gdansk, Katowice, Poznan, Warsaw, Wroclaw|
|France||Lyon Saint-Exupery, Marseille, Paris|
|Denmark||Aalborg, Billund, Copenhagen|
|Italy||Lamezia Terme, Milan|
|Egypt||Hurghada, Marsa Alam|
SunExpress Baggage Policy
|Hand Baggage||Max. Size||Max. Weight|
|1 Piece||55 x 40 x 23 cm||8 kg|
|Domestic Flight (Flights within Turkey)|
|Flights from/to Turkey: Antalya, Alanya/Gazipaşa, Bodrum, Dalaman||20 kg||25 kg||30 kg|
|All other destinations in Turkey||30 kg||35 kg||40 kg|
For the damaged baggage, SunExpress Airline has a specially dedicated service called Dolfi 1920 Baggage service. This Baggage service includes repairment of your baggage or you will receive a replacement of your items. For more information, you can visit their baggage service website.
In terms of on-board services, SunExpress air passengers gave 2 stars out of 5 for inflight entertainment, 3 out of 5 for food & beverages, seat comfort, and value for money, and 4 stars out of 5 for their staff service.
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