Claim Compensation for Pegasus Delayed or Canceled Flights

Pegasus Airlines Flight Delays or Cancellations

Was your Pegasus Airlines flight delayed or canceled? You could be eligible for compensation or refund under EU Regulation 261/2004.

Here is an ultimate guide to claiming compensation for Pegasus Airlines flight delays, cancellations, and denied boarding incidents under EU Flight Delay Compensation Regulation EC 261/2004.

Pegasus Airlines Flight Delays or Cancellations

Pegasus Airlines operates hundreds of flights every month but not every flight works according to their schedule. They do everything they can to get you to your desired destination in time.

But it doesn’t always work that way. Sometimes it may happen that their flights were delayed or canceled due to uncertain reasons.

Thanks to EC Regulation 261, it protects you with compensation and gives you a little relief from such circumstances.

Here we are to help you understand when you are entitled to compensation from the airline for flight delays and cancellations.

Pegasus Passengers’ Rights to Compensation

If your Pegasus Airlines flight was delayed or canceled, you may be entitled to compensation under EU Regulation EC 261/2004. This regulation protects air passenger rights for flights departing from or arriving in EU countries.

Eligibility for Compensation:

  • Flight Delays: If your Pegasus flight was delayed by 3 hours or more upon arrival, you can claim compensation.
  • Flight Cancellations: If your flight was canceled within 14 days of departure, you may be eligible for compensation.
  • Overbooking: You’re eligible for compensation if you were denied boarding due to the airline overselling tickets.
  • Missed Connection: You can claim compensation if you missed a connecting flight due to a delay or cancellation of your first flight and reached your final destination more than 3 hours late.

Exceptions:

Compensation is not available if the delay or cancellation was caused by extraordinary circumstances like severe weather or political instability, which are beyond the airline’s control.

To claim compensation, provide your flight details and evidence of the delay or cancellation to ClaimFlights. We’ll handle the claim process and ensure you receive the compensation you deserve under EC 261.

Pegasus Airlines Flight Delay Compensation

If your Pegasus Airlines flight was delayed by more than three hours, you may be entitled to compensation of up to €600 under EU Regulation EC 261/2004.

Key Factors for Claiming Flight Delay Compensation:

    • You reached your final destination more than 3 hours late.
    • The departure or arrival airport was within an EU member state.
    • The delay was not caused by extraordinary circumstances such as severe weather or political unrest.

For more details and to submit a claim, provide your flight information to ClaimFlights, and we’ll ensure you get the compensation you deserve.

Pegasus Airlines Flight Cancellation Compensation

If your Pegasus Airlines flight was canceled, you may be eligible for compensation under EU Regulation EC 261/2004, which protects passenger rights. Here’s what you need to know:

You are entitled to compensation if:

  1. You were notified of the cancellation less than 14 days before the scheduled departure.
  2. The cancellation was not due to extraordinary circumstances, such as severe weather or political unrest.
  3. You were not provided an alternative flight that allowed you to arrive at your destination within a comparable timeframe.

In addition to compensation, Pegasus Airlines must offer:

  • A full refund of your ticket or an alternative flight to your destination.
  • Meals, refreshments, and accommodation if necessary, while you wait for your rebooked flight.

Submit your flight details to ClaimFlights, and we’ll assist in securing the compensation you deserve for the inconvenience caused by Pegasus Airlines’ flight cancellation.

How Much Can You Claim For Pegasus Flight Delays?

The amount of compensation varies from 250€ to 600€. It depends upon the route distance and the length of the delay.

The table below clarifies how much you can claim for Pegasus Airlines’ delayed flight.

Short distance
(up to 1500 km)
Medium distance
(1501 to 3500 km)
Long-distance
(more than 3500 km)
e.g., Istanbul to Athens e.g., Istanbul to Stockholm e.g., Istanbul to Karachi
€250 €400 €600*

* the amount may get reduced by 50%, i.e., you may get up to 300€ for a distance of over 3500 km if EU borders were not crossed.

Your Flight Has Been Delayed or Canceled. What Should You Do?

w

Ask a reason for the delay

Ask the airline for the reason behind the delay. Get confirmation in writing from the airlines’ customer service.
l

Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.
i

Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

Check your Eligibility

Enter your flight details into our compensation checker to check if you are eligible for compensation.

Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

Flight departure delays

If there’s a delay at departure, you are eligible for the “Right to Care.” The airlines must offer:

For 2+ Hours of Flight Delays

Foods/Snacks

Free meals and refreshments.

Communication

2 free phone calls, email or fax service.

For 5+ Hours of Flight Delays

Foods/Snacks

Free meals and refreshments.

Communication

2 free phone calls, email or fax service.

Flight

Re-routed to the earliest available flight

Refund

Refund of the ticket cost, if you were unwilling to travel

Accommodation

Hotel accommodation & transport facility for an overnight delay.

Was your flight delayed for more than 3 hours?

Claim Compensation

Pegasus Airlines Overbooked Flight Compensation

If you were denied boarding a Pegasus Airlines flight due to overbooking, you may be eligible for compensation under EU Regulation EC 261/2004.

To claim compensation, the following conditions must be met:

  • You did not voluntarily give up your seat in exchange for vouchers or other incentives.
  • You presented yourself on time at the airport for check-in.
  • The departure or arrival airport is located within an EU member state.

Additionally, if you were offered an alternate flight but arrived at your final destination more than two hours late, you can still request compensation.

Submit your details to ClaimFlights, and we will assist you in claiming the compensation you’re entitled to under EU law.

Pegasus Airlines Missed Connection Compensation

You may be eligible for compensation of up to €600 for a missed connecting flight compensation up with Pegasus Airlines under EU Regulation EC 261/2004, if:

  • Your entire journey was booked under a single booking reference.
  • You arrived at your final destination with a delay of more than 3 hours due to the missed connection.

To claim your compensation, submit your flight details to ClaimFlights, and we will handle the process to ensure you receive the compensation you’re entitled to under EC 261.

Was your flight cancelled without any notice?

Claim Compensation

Related Questions

What to do if Pegasus offers travel vouchers instead of compensation?
The airline may offer you a voucher or coupon for your delayed flight but remember that these perks can waive off your rights. And, the voucher can be valid for some months or days. So be careful, never accept the voucher, as it has some validity period and you may waste your money.
Can I claim compensation from Pegasus Airlines due to bad weather?
Extraordinary circumstances are beyond the control of the airlines, such as extremely bad weather, Tsunami, Coronavirus, or some ‘Act of God’. As the airlines are not responsible for flight disruptions caused due to such circumstances, you could not claim for delayed or canceled flights.

Assign us your claim and let us fight for your rights

Fast, easy, and risk-free compensation claims through "ClaimFlights"

Related Questions

Can I cancel my Pegasus Airlines flight ticket and get a refund?
Yes, you can cancel your ticket within 24 hours of buying and get a complete refund of your ticket. But there are three criteria in order to get the refund

  • If there are less than 24 hours left for your flight to depart then a refund claim must be filed within 30 minutes of the original purchase.
  • If there are 24 to 72 hours left for your flight to depart then a refund claim must be filed within 60 minutes of the original purchase.
  • If there are more than 72 hours left for your flight to depart then a refund claim must be filed within 24 hours of the original purchase.
Can I claim compensation from Pegasus, if I had different citizenship than the EU?
It doesn’t matter if you have citizenship of any country. Under the EU Law (EC 261 of 2004), you could be entitled to reimbursement when you depart from an EU airport but reach later than 3 hours to the final destination.

How to claim compensation for delayed or canceled flights?

We are specialized in helping air passengers to get their compensation quickly from the air carrier. With a track record of assisting over 23K+ passengers and achieving exceptional results, ClaimFlights is a trusted flight claim company.

1

Check Entitlement

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Check if you can claim using our compensation checker tool.

2

Enter Flight Details

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Fill in your flight number, date of journey, and some further information.

3

Assign to us

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For a hassle-free claim, assign us your case by signing the digital contract.

4

We process your case

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Our claim experts will take all your hassles, and claim on behalf of you.

5

Get Compensation

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Don’t be late, claim for your rights today.

Useful Information about Pegasus Airlines

Pegasus Airlines is a low-cost airline carrier. It was established in 1989. Its headquarters is located at Istanbul, Turkey.

Pegasus properly started flying in 1989 with the help of two Boeing that is Net and silkar partnered with Aer Lingus.

Now Pegasus is a pure Turkish government airline. In 2005, ESAS owned Pegasus Airlines and now it is in the control of ESAS Holdings.

Pegasus Airlines
Fleet Size and Destinations
Currently the fleet size of Pegasus Airlines is 100 and it mostly serves the flights within Turkey but it also flies to many other destinations.

The following are some of the major destinations of Pegasus Airlines:

Country City
Turkey Adana, Alanya/Gazipaşa, Amasya/Merzifon, Ankara, Antalya, Batman, Bingöl, Edremit, Bodrum/Milas, Dalaman, Denizli, Diyarbakir, Elazığ, Erzincan, Erzurum, Gaziantep, Hatay, Iğdır, Istanbul, Istanbul, Izmir, Kahramanmaraş, Kars, Kayseri, Konya, Kütahya, Malatya, Mardin, Muş, Ordu, Rize, Samsun, Şanlıurfa, Şırnak, Sinop, Sivas, Tekirdağ, Trabzon, Van
Russia Chelyabinsk, Grozny, Krasnodar, Krasnoyarsk, Makhachkala, Mineralnye Vody, Moscow, Nizhny Novgorod, Novosibirsk, Omsk, Perm, Saint Petersburg, Samara, Sochi, Volgograd, Yekaterinburg
Germany Berlin, Bremen, Cologne/Bonn, Düsseldorf, Frankfurt, Hamburg, Hanover, Leipzig, Munich, Nuremberg, Stuttgart, Freiburg
Ukraine Kharkiv, Kiev, Lviv, Zaporizhia
Italy Bologna, Milan, Bergamo, Rome
Saudi Arabia Riyadh
United Arab Emirates Abu Dhabi, Dubai, Sharjah
Netherlands Amsterdam, Eindhoven, Rotterdam
Iran Tehran
France Lyon, Marseille, Paris, Mulhouse
Egypt Hurghada, Sharm El Sheikh
Kazakhstan Almaty
Georgia Batumi, Kutaisi, Tbilisi
Switzerland Geneva, Zürich, Basel
United Kingdom London, Manchester
Tajikistan Dushanbe, Khujand
Spain Barcelona, Madrid
Belgium Brussels/Charleroi
Greece Athens, Rhodes
Northern Cyprus North Nicosia
Bulgaria Plovdiv, Sofia
Kyrgyzstan Bishkek, Osh
Denmark Copenhagen
Morocco Casablanca
Albania Tirana
Armenia Yerevan
Austria Vienna
Azerbaijan Baku
Azerbaijan Ganja
Bahrain Bahrain
Bosnia and Herzegovina Sarajevo
Czech Republic Prague
Finland Helsinki
Hungary Budapest
India Delhi
Jordan Amman
Kosovo Pristina
Lebanon Beirut
North Macedonia Skopje
Norway Oslo
Oman Muscat
Pakistan Karachi
Qatar Doha
Romania Bucharest
Serbia Belgrade
Sweden Stockholm
Pegasus Airlines Reviews
Pegasus Airlines have been rated 4 out of 10 stars by Skytrax reviewed by more than 413 air passengers as of November 2023. SkyTrax rates airlines based on their quality, performance, and services.

In terms of onboard services, Pegasus Air passengers gave 1 star out of 5 for inflight entertainment, 2 stars out of 5 for food & beverages, seat comfort, and 2 stars out of 5 for their staff service and value for money.

Pegasus Airlines Contact Information
The information or links below might be useful for you to contact Pegasus Airlines directly:

Website: Pegasus Airlines

Phone Number: 0090-850-250-67-77

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No win = No fee

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Success Fee 25%

Our success fee is just 25% (no VAT, if you are a non-EU resident). We have a fantastic success record and fair prices.

No Legal Action Fee

No legal action fee or admin fee. (It’s free of charge, and no hidden costs, even if we have to take your case to court).

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Dr. Mirko C. Ulbrich

Dr. Mirko C. Ulbrich

CEO

Dr. Mirko C. Ulbrich is founder and CEO at Claim Flights GmbH. He has made many Himalaya hiking trips, but has found a passion to grow roses and go hiking in the alpes.

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