Norwegian Air Shuttle flight delays or cancellations
If you have suffered flight disruptions such as delayed or canceled flight with Norwegian Air Shuttle, you may be qualified to claim delayed flight compensation up to 600€.
Enter your flight details and check how much you are entitled to.
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Norwegian Air Shuttle flight delays or cancellations
Flight delays or cancellations could be a headache, it can affect your travel plans. If any of such mishaps occurred, we are here to help you.
Did your Norwegian Airlines arrive later than 3 hours at the final destination? Under EU law, you could be eligible for compensation from Norwegian Air Shuttle Airlines.
We at ClaimFlights make sure to claim against Norwegian Air Shuttle Airlines. We work on a ‘No Win No Fee’ basis.
To check if you’re eligible, you need to enter flight details in our free flight delay compensation calculator. To fill the Norwegian Air Shuttle compensation claim form, it doesn’t take more than 2 minutes of your precious time.
Norwegian Air Shuttle Airlines Passengers’ Right to Compensation
If you have booked a flight with Norwegian Air Shuttle Airlines, and the flight was delayed, canceled or overbooked, you could be eligible for compensation under EC Regulation 261/2004.
That’s what EU law states. EC 261 rule protects the EU air passengers and helps to receive compensation up to 600€ from the airlines.
Norwegian Air Shuttle flight delay compensation
You are entitled to compensation if your flight with Norwegian Air Shuttle Airlines was delayed for more than three hours at the final destination.
Under which circumstances am I eligible for Norwegian flight delay compensation?
The most important factors to claim Norwegian Air Shuttle Airlines flight delay compensation are …
- your flight arrived with a delay of more than 3 hours
- your Norwegian Air Shuttle flight was departed or landed at an EU airport
- and, the disruption wasn’t caused due to extraordinary circumstances
How much can you claim for Norwegian Air Shuttle flight delays?
The amount of compensation varies from 250€ to 600€. It depends upon the route distance and the length of the delay.
The table below clarifies how much you can claim for Norwegian Air Shuttle Airlines’ delayed flight.
| Short distance (up to 1500 km) |
Medium distance (1501 to 3500 km) |
Long-distance (more than 3500 km) |
|---|---|---|
| e.g., Frankfurt to Madrid | e.g., Frankfurt to Istanbul | e.g., Frankfurt to New York |
| €250 | €400 | €600* |
* the amount may get reduced by 50%, i.e., you may get up to 300€ for a distance of over 3500 km if EU borders were not crossed.
What should you do if your flight was delayed?
Ask a reason for delay
Note Arrival Time
Collect Evidence
Check Eligibility
Exchange Contacts
Claim Money Back
Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.
Norwegian Air Shuttle Airlines departure delays
If Norwegian Air Shuttle flight delays for more than two hours, passengers are entitled to ‘Right to Care’ assistance.
For 2+ Hours Flight Delays
Foods/Snacks
Communication
For 5+ Hours Flight Delays
Foods/Snacks
Communication
Flight
Refund
Accomodation
Was your flight delayed for more than 3 hours?
Claim CompensationNorwegian Air Flight Cancellation Compensation
During travelling if your flight gets cancelled for unknown reasons, this is the last thing you want. But in this situation again EU Regulation 261 protects your rights.
If your flight was canceled without prior notice of at least 14 days, you may ask for flight cancellation compensation or ask for a Norwegian Air Shuttle refund.
If Norwegian Air Shuttle Airlines’ flight was canceled, you have two options to choose from …
- apply for a refund, or
- ask for an alternative flight
If your alternate flight delays for more than 2 hours at the final destination, you could be eligible for canceled flight compensation.
The amount to claim is between 125 euro and 600 euro for a cancelled flight depending upon …
- days you were informed before
- the length of delay, and
- route distance
Whereas, for flight cancellation due to extraordinary circumstances, you could not claim compensation
Norwegian Air denied boarding compensation
If you were denied boarding due to overbooking, you may be eligible for overbooked flight compensation under the European Regulation EC261 up to 600€.
Whereas to claim compensation …
- you should not give up your seat voluntarily in exchange for some vouchers
- you presented yourself at the airport on time for check-in
- the departure or arrival airport belonged to the EU airport
In case, you were offered an alternate flight of your choice but reached the destination later than two hours, you could ask for compensation.
Related Questions
Can I claim Norwegian Air Shuttle flight compensation due to bad weather?
Was your flight cancelled without any notice?
Claim CompensationNorwegian Air Shuttle missed connecting flight compensation
You may be eligible for missed connection compensation under the European Union Regulation EC 261, if…
- the entire journey was booked under one booking reference
- your Norwegian Air Shuttle flight was departed from the EU member state, or arrived at the EU member state
- and, you reached the final destination later than three hours
Related Questions
Does it need to be an EU citizen to claim for Norwegian Airlines' delayed flight?
Here’s the table below to summarize …
| Origin and Destination | EU-regulated Airline | Non-EU regulated Airline |
|---|---|---|
| EU ✈ EU | ✅ Yes | ✅ Yes |
| EU ✈ Non-EU | ✅ Yes | ✅ Yes |
| Non-EU ✈ EU | ✅ Yes | ❌ No |
| Non-EU ✈ Non-EU | ❌ No | ❌ No |
How to claim compensation for a delayed flight?
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Useful information about Norwegian Air Shuttle Airlines
Norwegian Air Shuttle is a very low-cost carrier airline and is considered the 3rd economical airline in Europe. It is the third-largest low-cost airline behind easyJet and Ryanair and ninth-largest low-cost airline in the world. This airline was introduced in 1993. Its headquarters is located in Oslo airport. It is known for its unique design with a white and red nose.
Fleet Size and Destinations
The current fleet size of the airline is 23 aircrafts which serves 149 destinations within 39 countries.
| Country | City |
|---|---|
| Norway | Ålesund, Alta, Andenes, Bergen, Bodø, Harstad/Narvik, Haugesund, Kirkenes, Kristiansand, Lakselv, Longyearbyen, Molde, Oslo, Sandefjord, Stavanger, Tromsø, Trondheim |
| Spain | Alicante, Barcelona, Bilbao, Fuerteventura, Ibiza, Lanzarote, Las Palmas, Madrid, Málaga, Menorca, Murcia, Palma de Mallorca, Tenerife |
| United States | Austin, Boston, Chicago, Denver, Fort Lauderdale, Los Angeles, Miami, New York City, Orlando, San Francisco, Seattle, Tampa |
| Argentina | Buenos Aires, Córdoba, Mendoza, Neuquén, Puerto Iguazú, Salta, San Carlos de Bariloche, San Salvador de Jujuy, Ushuaia |
| Greece | Athens, Cephalonia, Chania, Corfu, Heraklion, Kos, Preveza, Rhodes, Santorini |
| Sweden | Gothenburg, Karlstad, Kiruna, Luleå, Malmö, Stockholm, Umeå, Visby |
| France | Ajaccio, Bastia, Bordeaux, Grenoble, Marseille, Montpellier, Nice |
| Italy | Catania, Milan, Naples, Olbia, Palermo, Pisa, Rome, Venice |
| Poland | Gdańsk, Kraków, Poznań, Szczecin, Warsaw, Wrocław |
| Finland | Helsinki, Ivalo, Kittilä, Oulu, Rovaniemi, Vaasa |
| Germany | Berlin, Düsseldorf, Hamburg, Hanover, Munich |
| Croatia | Dubrovnik, Pula, Rijeka, Split, Zagreb |
| Portugal | Faro, Funchal, Lisbon, Ponta Delgada |
| Denmark | Aalborg, Billund, Copenhagen |
| Lithuania | Kaunas, Palanga, Vilnius |
| United Kingdom | Edinburgh, Manchester |
| Morocco | Agadir, Marrakech |
| Austria | Salzburg, Vienna |
| Brazil | Rio de Janeiro |
| Thailand | Bangkok, Krabi |
| Bulgaria | Burgas, Varna |
| Iceland | Reykjavík |
| Netherlands | Amsterdam |
| Bosnia and Herzegovina | Sarajevo |
| Hungary | Budapest |
| Israel | Tel Aviv |
| Kosovo | Pristina |
| Serbia | Belgrade |
| Cyprus | Larnaca |
| Estonia | Tallinn |
| Turkey | Antalya |
| Albania | Tirana |
| Czech Republic | Prague |
| Ireland | Dublin |
| Switzerland | Geneva |
| Jordan | Amman |
| Montenegro | Tivat |
| United Arab Emirates | Dubai |
| Latvia | Riga |
| Malta | Luqa |
Norwegian Air Shuttle Airlines Baggage Policy
| Carry-On | |||||
|---|---|---|---|---|---|
| Ticket Type | Hand Baggage | Max. Size | Hand Baggage | Max. Size | Max. Weight |
| LowFare | 1 Bag | 55x40x23 | 1 Small Personall Item | 25x33x20 cm | 10 kg |
| LowFare+ | |||||
| Flex | |||||
| Premium | |||||
| PremiumFlex | 1 Bag | 55x40x23 cm | 1 Small Personal Item | 25x33x20 cm | 15 kg |
| Check-In Baggage | |||||
|---|---|---|---|---|---|
| Ticket Type | All flights excl. long haul | Max. Weight | Ticket Type | International long haul flights | Max. Weight |
| LowFare | No bags included | – | LowFare | No bags included | – |
| LowFare+ | 1 Bag | 20kg | LowFare+ | 1 Bag | 20kg |
| Flex | 2 Bag | 20kg | Flex, Premium, PremiumFlex | 2 Bag | 20kg |
If your baggage is delayed, you must inform the airport representative right away and if baggage isn’t found after 21 days you can submit your claim. If your baggage is damaged, you need to report within 7 days and can submit the claim on their website.
Norwegian Air Shuttle Airlines Reviews
In terms of on-board services, Norwegian Air Shuttle Airlines air passengers gave 5 stars out of 10 for inflight entertainment, food & beverages, seat comfort, value for money, and staff service.
Norwegian Air Shuttle Airlines Contact Information
This information or links might be useful for you to contact Norwegian Air Shuttle Airlines directly:
☛ Website: https://www.norwegian.com/us/
☛ Social Accounts: Twitter | Facebook
☛ Contact No. : 1 800 357 4159
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