Brussels Airlines Flight Delay Compensation Rights under EU law

Brussels Airlines Compensation for Flight Delays or Cancellations

If your Brussels Airlines flight was delayed or canceled, you could be eligible for flight delay compensation under EU law. We’re here to assist you with compensation, understanding your rights under the EU 261 rule, and claiming accordingly.

Enter your flight details and check how much you are entitled to.

Brussels Airlines Compensation for Flight Delays or Cancellations

Under EC Regulation 261/2004, you may have the right to financial compensation for flight delays or cancellations. The amount of compensation is up to 600€ per person.

Continue reading this guide, and you will get to know about your rights, what makes you eligible for compensation, and how easy it is to file a claim.

You can make use of our free flight compensation calculator. You just need to enter your flight
information and reason behind delay or cancellation.

Brussels Airlines Passengers’ Right to Compensation

You are entitled to financial compensation from Brussels Airlines if your flight was delayed on arrivals for more than 3 hours, or it was canceled without prior notice of 2 weeks, or you were denied boarding due to overselling of flight tickets.

Brussels Airlines is registered with the EU norms and regulations, thus all the passengers who face problems with Brussels Airlines flights may be applicable for the compensation in accordance with EU Regulation EC 261/2004.

We have a legal expert who helps the passengers to process the claims and also advise them to avail their legal rights in case the passengers are unaware of their rights.

When can I claim Brussels Airlines flight delay compensation?

Air passengers whose flight was delayed due to the airline’s fault could be entitled to compensation of up to €600 per passenger under EC Regulation 261/2004.

Whereas, to be eligible for Brussels Airlines compensation …

  1. the flight reached the final destination with a delay of more than three hours
  2. the flight should have been departed from EU airport or landed at EU airport
  3. and, the cause of delay shouldn’t be due to extraordinary circumstances

How much can I claim for Brussels Airlines delayed flight?

The amount of compensation varies between 250 to 600 Euros depending upon the length of the delay and distance of your flight.

The table below shows the receivable compensation that you may request for Brussels Airlines delays:

Short distance
(up to 1500 km)
Medium distance
(1501 to 3500 km)
(more than 3500 km)
e.g., Frankfurt to Madrid e.g., Frankfurt to Istanbul e.g., Frankfurt to New York
€250 €400 €600*

* the amount may get reduced by 50%, i.e., you may get up to 300€ for a distance of over 3500 km if EU borders were not crossed.

Your Flight Has Been Delayed or Canceled. What Should You Do?


Ask a reason for the delay

Ask the airline for the reason behind the delay. Get confirmation in writing from the airlines’ customer service.

Note Arrival Time

Note the flights’ arrival time, i.e., when the aircraft door was opened and passengers were allowed to step out.

Collect Evidence

Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.

Check your Eligibility

Enter your flight details into our compensation checker to check if you are eligible for compensation.

Exchange Contacts

Exchange contact information of co-passengers (which can act as evidence while asking for compensation).

Claim Money Back

Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.

Flight departure delays

If your Brussels Airlines flight was delayed to depart over two hours, you are entitled to ‘right to care’ assistance.

For 2+ Hours of Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.

For 5+ Hours of Flight Delays


Free meals and refreshments.


2 free phone calls, email or fax service.


Re-routed to the earliest available flight


Refund of the ticket cost, if you were unwilling to travel


Hotel accommodation & transport facility for an overnight delay.

Was your flight delayed for more than 3 hours?

Claim Compensation

Can I claim for Brussels Airlines flight delays or cancellations due to extraordinary circumstances?

Extraordinary circumstances are the conditions – beyond the control of airlines. If flight disruptions were caused due to extraordinary circumstances, there’s no compensation as such circumstances are beyond the control of airlines.

Examples of extraordinary circumstances include:

  • Bad weather (i.e. snowstorms, windstorms, low visibility)
  • Strikes of the airport personnel and union strikes
  • Bird strikes
  • Air traffic control (ATC) restrictions
  • Political and civil unrest

Was your flight cancelled without any notice?

Claim Compensation

Brussels Airlines missed connecting flight compensation

It is possible for air travelers to miss their connecting flight due to delays, or cancellations. In such situations, you could be eligible for compensation.

In order to claim compensation for a missed connecting flight, it is necessary that you booked the entire journey under one booking reference and your flight should be delayed for more than 3 hours.

Brussels Airlines overbooked flight compensation

If you were denied boarding due to overbooked flight, you may be eligible for compensation up to 600€ under the European Regulation EC 261 if…

  1. you have presented yourself on time for check-in, and
  2. you have a valid flight reservation and travel documentation, and
  3. you didn’t voluntarily give up your seat
  4. you reached the destination later than three hours

Alternatively, you can ask for a refund of the ticket cost (which should be credited in the next 7 working days), if you are not willing to travel.

How to claim compensation for delayed or canceled flights?

We are specialized in helping air passengers to get their compensation quickly from the air carrier. With a track record of assisting over 23K+ passengers and achieving exceptional results, ClaimFlights is a trusted flight claim company.


Check Entitlement

More Info
Check if you can claim using our compensation checker tool.

Enter Flight Details

More Info
Fill in your flight number, date of journey, and some further information.

Assign to us

More Info
For a hassle-free claim, assign us your case by signing the digital contract.

We process your case

More Info
Our claim experts will take all your hassles, and claim on behalf of you.

Get Compensation

More Info
Don’t be late, claim for your rights today.

Assign us your claim and let us fight for your rights

Fast, easy, and risk-free compensation claims through "ClaimFlights"

Useful information about Brussels Airlines

Brussels Airlines is the flag carrier of Belgium. It was established in 2006 and is considered one of the biggest airlines in Belgium.

It was formed with the help of Virgin and SN Brussels Airlines. Brussels Airlines is part of the Lufthansa Group.

Its headquarters are situated in Belgium, Diegem, and Machelen. The major hub of Brussels Airlines is located at Brussels Airport.

Brussel Airlines is a member of the International Air Transport Association and the Star Alliance.

Fleet Size & Destinations

Brussels Airlines operates 52 fleets under its brand name as of July 2021, which includes 22 Airbus A319-100, 16 Airbus A320-200, 4 Airbus A330-200, 6 Airbus A330-300, and 3 Avro RJ100.

Country City
Spain Alicante, Barcelona, Bilbao, Jerez de la Frontera, Madrid, Malaga, Palma de Mallorca, Seville, Tenerife, Las Palmas
France Ajaccio, Bastia, Bordeaux, Calvi, Figari, Lourdes, Lyon, Marseille, Nantes, Nice, Paris, Strasbourg, Toulouse
Italy Bologna, Catania, Comiso, Florence, Milan, Naples, Palermo, Rome, Turin, Venice
United Kingdom Birmingham, Bristol, Edinburgh, London, Manchester
Germany Berlin, Bremen, Hamburg, Hanover, Nuremberg
Greece Athens, Heraklion, Rhodes, Thessaloniki
United States New York City, Washington D.C
Portugal Faro, Funchal, Lisbon, Porto
Switzerland Geneva, Basel, Mulhouse
Russia Moscow, St Petersburg
Sweden Gothenburg, Stockholm
Denmark Billund, Copenhagen
Croatia Dubrovnik, Zagreb
Morocco Agadir, Marrakesh
Cameroon Douala, Yaoundé
Poland Krakow, Warsaw
Burkina Faso Ouagadougou
Burundi Bujumbura
Belgium Brussels
Democratic Republic of Congo Kinshasa
Hungary Budapest
Israel Tel Aviv
Liberia Monrovia
Sierra Leone Freetown
Armenia Yerevan
Benin Cotonou
Canada Toronto
Côte d’Ivoire Abidjan
Guinea Conakry
Lithuania Vilnius
Uganda Kampala
Angola Luanda
Austria Vienna
Czech Republic Prague
Gambia Banjul
India Mumbai
Rwanda Kigali
Ghana Accra
Senegal Dakar
Norway Oslo
Togo Lomé
Check-in facility Policy

Passengers have many ways to check in to Brussels Airlines flights. Below are the options to choose from as per your convenience.

Web Check-in: Passengers can check in from anywhere using a computer or laptop and can choose the preferred seat and print the boarding pass. This service opens 24 hours before departure and closes 1 hour before departure.

Mobile Check-in: You can also check-in using the mobile phone and get the soft copy of the boarding pass to your registered mail. This service is open for 24h until 1h before departure.

Automated Check-in: Brussels Airlines provides a special check-in option to passengers. To avail, this special service passengers have to register themselves and the boarding pass will be sent to the registered email ID or via SMS 24 hours prior to the departure of the flights.

Express Check-in: Self-check machines or Kiosks available at the airport. Passengers can use their booking reference number to select the desired seat and take print of the boarding pass.

Brussels Airlines Reviews & Statistics

Brussels Airlines have been rated 5 of 10 stars Reviewed by more than 471 customers as of April 2020 by SkyTrax. SkyTrax rates airlines based upon their performance and onboarding services.

Customers have rated 3 of 5 stars for its Food & Beverages, Seat Comfort, Value for Money, and 3 of 5 stars for Staff Service. Customers usually complain about In-flight entertainment service.

Brussels Airlines Contact details
These information or links might be useful for you to contact Brussels directly:

Website: Brussels Airlines

Customer care number: 1800 102 5838

Why choose “ClaimFlights”?

No win = No fee

Yes, you read it right, we do not charge any upfront fees until we win the case and get compensation from the airlines.

Success Fee 25%

Our success fee is just 25% (no VAT, if you are a non-EU resident). We have a fantastic success record and fair prices.

No Legal Action Fee

No legal action fee or admin fee. (It’s free of charge, and no hidden costs, even if we have to take your case to court).

Best Payout

You get the best payout when compared with the other claim companies. Check out the price comparison.

Close to 100% Success

Close to 100% success ratio in court. Our legal claim experts are well trained and experienced in sending claim letters.

Test Winner

We are a test winner in many flight delay provider tests. And, you get the best payout for your delayed flight.
Petya Petrova

Petya Petrova

International Legal Strategist

Petya Petrova-Racheva holds a Master of Law (LLM) degree, and has broad knowledge of European Laws in different countries. She loves travelling and her dog, as well as her family.

You may be interested to read the articles below

flug verspätet

How much compensation can I get for a delayed flight?

A plane delay occurs, and it is a common thing for air travelers. But, it is important to know your rights in case you face one....

Learn More


What are my rights in the event of flight cancellation?

Flight cancellations can put any passenger in distress, which leads to travel plans in suffering and the consequences could be serious.....

Learn More

men and women illustrator

How to claim compensation for denied boarding?

Denied boarding is a situation encountered occasionally by the air traveler when the confirmed ticket holder for the flight is.....

Learn More

What Customer Say About Us?

trustpilot rating

Choose your Choice to Claim Compensation

Here we have compared 3 different ways to claim compensation:



Higher Fees (£50 to £500, + Hearing Fees)


Risk of losing money


Hours of your time are spent


Result unknown



Zero Cost Risk & Additional legal databases


Pay Only When We Win


Takes only 2 minutes to Claim


Close to 100% Success rate



Low cost risk, most airlines ignore customer claims


Case might end up in court


Takes hours of your time


Outcome Unclear

We help in many languages – ClaimFlights International Websites