Brussels Airlines Compensation for Flight Delays or Cancellations
If your Brussels Airlines flight was delayed or canceled, you could be eligible for flight delay compensation under EU law. We’re here to assist you with compensation, understanding your rights under the EU 261 rule, and claiming accordingly.
Enter your flight details and check how much you are entitled to.
Table of Content
Brussels Airlines Compensation for Flight Delays or Cancellations
Under EC Regulation 261/2004, you may have the right to financial compensation for flight delays or cancellations. The amount of compensation is up to 600€ per person.
Continue reading this guide, and you will get to know about your rights, what makes you eligible for compensation, and how easy it is to file a claim.
You can make use of our free flight compensation calculator. You just need to enter your flight
information and reason behind delay or cancellation.
Brussels Airlines Passengers’ Right to Compensation
You are entitled to financial compensation from Brussels Airlines if your flight was delayed on arrivals for more than 3 hours, or it was canceled without prior notice of 2 weeks, or you were denied boarding due to overselling of flight tickets.
Brussels Airlines is registered with the EU norms and regulations, thus all the passengers who face problems with Brussels Airlines flights may be applicable for the compensation in accordance with EU Regulation EC 261/2004.
We have a legal expert who helps the passengers to process the claims and also advise them to avail their legal rights in case the passengers are unaware of their rights.
When can I claim Brussels Airlines flight delay compensation?
Air passengers whose flight was delayed due to the airline’s fault could be entitled to compensation of up to €600 per passenger under EC Regulation 261/2004.
Whereas, to be eligible for Brussels Airlines compensation …
- the flight reached the final destination with a delay of more than three hours
- the flight should have been departed from EU airport or landed at EU airport
- and, the cause of delay shouldn’t be due to extraordinary circumstances
How much can I claim for Brussels Airlines delayed flight?
The amount of compensation varies between 250 to 600 Euros depending upon the length of the delay and distance of your flight.
The table below shows the receivable compensation that you may request for Brussels Airlines delays:
(up to 1500 km)
(1501 to 3500 km)
(more than 3500 km)
|e.g., Frankfurt to Madrid||e.g., Frankfurt to Istanbul||e.g., Frankfurt to New York|
* the amount may get reduced by 50%, i.e., you may get up to 300€ for a distance of over 3500 km if EU borders were not crossed.
What should you do if your flight was delayed?
Ask a reason for delay
Note Arrival Time
Claim Money Back
Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.
Flight departure delays
If your Brussels Airlines flight was delayed to depart over two hours, you are entitled to ‘right to care’ assistance.
For 2+ Hours Flight Delays
For 5+ Hours Flight Delays
Can I claim for Brussels Airlines flight delays or cancellations due to extraordinary circumstances?
Extraordinary circumstances are the conditions – beyond the control of airlines. If flight disruptions were caused due to extraordinary circumstances, there’s no compensation as such circumstances are beyond the control of airlines.
Examples of extraordinary circumstances include:
- Bad weather (i.e. snowstorms, windstorms, low visibility)
- Strikes of the airport personnel and union strikes
- Bird strikes
- Air traffic control (ATC) restrictions
- Political and civil unrest
Brussels Airlines missed connecting flight compensation
It is possible for air travelers to miss their connecting flight due to delays, or cancellations. In such situations, you could be eligible for compensation.
In order to claim compensation for a missed connecting flight, it is necessary that you booked the entire journey under one booking reference and your flight should be delayed for more than 3 hours.
Brussels Airlines overbooked flight compensation
If you were denied boarding due to overbooked flight, you may be eligible for compensation up to 600€ under the European Regulation EC 261 if…
- you have presented yourself on time for check-in, and
- you have a valid flight reservation and travel documentation, and
- you didn’t voluntarily give up your seat
- you reached the destination later than three hours
Alternatively, you can ask for a refund of the ticket cost (which should be credited in the next 7 working days), if you are not willing to travel.
How to claim compensation for a delayed flight?
We are specialized in helping airline passengers get their compensation from the airline.
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Useful information about Brussels Airlines
Brussels Airlines is the flag carrier of Belgium. It was established in 2006 and is considered one of the biggest airlines in Belgium.
It was formed with the help of Virgin and SN Brussels Airlines. Brussels Airlines is part of the Lufthansa Group.
Its headquarters are situated in Belgium, Diegem, and Machelen. The major hub of Brussels Airlines is located at Brussels Airport.
Brussel Airlines is a member of the International Air Transport Association and the Star Alliance.
Fleet Size & Destinations
Brussels Airlines operates 52 fleets under its brand name as of July 2021, which includes 22 Airbus A319-100, 16 Airbus A320-200, 4 Airbus A330-200, 6 Airbus A330-300, and 3 Avro RJ100.
|Spain||Alicante, Barcelona, Bilbao, Jerez de la Frontera, Madrid, Malaga, Palma de Mallorca, Seville, Tenerife, Las Palmas|
|France||Ajaccio, Bastia, Bordeaux, Calvi, Figari, Lourdes, Lyon, Marseille, Nantes, Nice, Paris, Strasbourg, Toulouse|
|Italy||Bologna, Catania, Comiso, Florence, Milan, Naples, Palermo, Rome, Turin, Venice|
|United Kingdom||Birmingham, Bristol, Edinburgh, London, Manchester|
|Germany||Berlin, Bremen, Hamburg, Hanover, Nuremberg|
|Greece||Athens, Heraklion, Rhodes, Thessaloniki|
|United States||New York City, Washington D.C|
|Portugal||Faro, Funchal, Lisbon, Porto|
|Switzerland||Geneva, Basel, Mulhouse|
|Russia||Moscow, St Petersburg|
|Democratic Republic of Congo||Kinshasa|
Check-in facility Policy
Passengers have many ways to check in to Brussels Airlines flights. Below are the options to choose from as per your convenience.
Web Check-in: Passengers can check in from anywhere using a computer or laptop and can choose the preferred seat and print the boarding pass. This service opens 24 hours before departure and closes 1 hour before departure.
Mobile Check-in: You can also check-in using the mobile phone and get the soft copy of the boarding pass to your registered mail. This service is open for 24h until 1h before departure.
Automated Check-in: Brussels Airlines provides a special check-in option to passengers. To avail, this special service passengers have to register themselves and the boarding pass will be sent to the registered email ID or via SMS 24 hours prior to the departure of the flights.
Express Check-in: Self-check machines or Kiosks available at the airport. Passengers can use their booking reference number to select the desired seat and take print of the boarding pass.
Brussels Airlines Reviews & Statistics
Brussels Airlines have been rated 5 of 10 stars Reviewed by more than 471 customers as of April 2020 by SkyTrax. SkyTrax rates airlines based upon their performance and onboarding services.
Customers have rated 3 of 5 stars for its Food & Beverages, Seat Comfort, Value for Money, and 3 of 5 stars for Staff Service. Customers usually complain about In-flight entertainment service.
Brussels Airlines Contact details
☛ Website: Brussels Airlines
☛ Customer care number: 1800 102 5838
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