Brussels Airlines Compensation for Flight Delays or Cancellations
Under EC Regulation 261/2004, you may have the right to financial compensation for flight delays or cancellations. The amount of compensation is up to 600€ per person.
Continue reading this guide, and you will get to know about your rights, what makes you eligible for compensation, and how easy it is to file a claim.
You can make use of our free flight compensation calculator. You just need to enter your flight
information and reason behind delay or cancellation.
Find out how much money you may receive
Jump Straight to the Topic:
|Length of Delay||Travel Distance||Compensation|
|3+ hours||less than 1500 km||250€ (approx. $280)|
|Between 1500 km to 3500 km||400€ (approx. $450)|
|more than 1500 km (within EU)||400€ (approx. $450)|
|3 to 4 hours||3500+ km (EU to Non-EU flight)||300€ (approx. $340)||4+ hours||3500+ km (EU to Non-EU flight)||600€ (approx. $680)|
*the amount may get reduced by 50%, i.e., 300€, for a distance over 3500 km, but when EU borders were not crossed.
Calculate how much you can claim?
Brussels Airlines departure delays
If your flight was delayed at the departure for more than 2 hours, you are entitled to “right to care” assistance.
Here’s what the airline should assist you with if your flight delays at departure …
For 2+ hours departure delays, you have the right to ask for …
- free meals and refreshments
- access to 2 free phone calls, email or fax
For 5+ hours departure delays,
- If you are unwilling to fly, you can ask for a refund of ticket cost
- hotel accommodation and transport facility for an overnight delay, or when stay becomes necessary
In addition to it, you are also eligible for compensation, if you reached the final destination later than three hours than the scheduled arrival time.
When I am entitled to Brussels Airlines canceled flight compensation?
While flight traveling it may happen that airlines could cancel their flight due to some reasons. But in this situation again EU Regulation 261 protects your rights.
If airlines canceled your flight without prior notice of at least 14 days, you could be entitled to Brussels Airline’s flight cancellation compensation or a full refund.
The amount to claim for canceled flight is between 125€ and 600€ depending upon …
- days you were informed before
- The length of delay, and
- route distance
If Brussels Airlines’s flight was canceled, you have two options to choose from …
- apply for a refund, or
- ask for an alternative flight
If your alternate flight delays for more than 2 hours, you could be entitled to compensation under EU law.
Whereas, for flight cancellation due to extraordinary circumstances, you could not claim compensation.
Brussels Airlines missed connecting flight compensation
It is possible for air travelers to miss their connecting flight due to delays, or cancellations. In such situations, you could be eligible for compensation.
In order to claim compensation for a missed connecting flight, it is necessary that you booked the entire journey under one booking reference and your flight should be delayed for more than 3 hours.
Brussels Airlines overbooked flight compensation
If you were denied boarding due to overbooked flight, you may be eligible for compensation up to 600€ under the European Regulation EC 261 if…
- you have presented yourself on time for check-in, and
- you have a valid flight reservation and travel documentation, and
- you didn’t voluntarily give up your seat
- you reached the destination later than three hours
Alternatively, you can ask for a refund of the ticket cost (which should be credited in the next 7 working days), if you are not willing to travel.
Can I claim for Brussels Airlines flight delays or cancellations due to extraordinary circumstances?
Extraordinary circumstances are the conditions – beyond the control of airlines. If flight disruptions were caused due to extraordinary circumstances, there’s no compensation as such circumstances are beyond the control of airlines.
Examples of extraordinary circumstances include:
- Bad weather (i.e. snowstorms, windstorms, low visibility)
- Strikes of the airport personnel and union strikes
- Bird strikes
- Air traffic control (ATC) restrictions
- Political and civil unrest
How to claim compensation for Brussels Airlines delays?
We are specialized in helping passengers get their compensation from the airline.
- To proceed, check your flight using our compensation checker tool.
- Provide us with some further flight information, and you are all set.
- We prepare and file a claim on your behalf in front of the airline, or court (if required).
- On a successful claim, we charge a success fee of 25% (VAT not applicable to US or non-EU residents).
- Don’t be late, claim for your rights today
Why should you choose “ClaimFlights”?
- No win No fee. Yes, you read it right, you need to pay nothing unless we win the case
- No additional legal action fee, or admin fee (even if we have to take your case to court)
- Close to 100% Success in court
- Success Fee 25% + VAT (no VAT, if you are a non-EU resident)
- Best Payout when compared with the other flight delay claim companies
About Brussels Airlines
Brussels Airlines is the flag carrier of Belgium. It was established in 2006 and is considered one of the biggest airlines in Belgium.
It was formed with the help of Virgin and SN Brussels Airlines. Brussels Airlines is part of the Lufthansa Group.
Brussel Airlines is a member of the International Air Transport Association and the Star Alliance.
Fleet Size & Destinations
Brussels Airlines operates 52 fleets under its brand name as of April 2020, which includes 22 Airbus A319-100, 16 Airbus A320-200, 4 Airbus A330-200, 6 Airbus A330-300, and 3 Avro RJ100.
Brussels Airlines Flight Destinations
|Spain||Alicante, Barcelona, Bilbao, Jerez de la Frontera, Madrid, Malaga, Palma de Mallorca, Seville, Tenerife, Las Palmas|
|France||Ajaccio, Bastia, Bordeaux, Calvi, Figari, Lourdes, Lyon, Marseille, Nantes, Nice, Paris, Strasbourg, Toulouse|
|Italy||Bologna, Catania, Comiso, Florence, Milan, Naples, Palermo, Rome, Turin, Venice|
|United Kingdom||Birmingham, Bristol, Edinburgh, London, Manchester|
|Germany||Berlin, Bremen, Hamburg, Hanover, Nuremberg|
|Greece||Athens, Heraklion, Rhodes, Thessaloniki|
|United States||New York City, Washington D.C|
|Portugal||Faro, Funchal, Lisbon, Porto|
|Switzerland||Geneva, Basel, Mulhouse|
|Russia||Moscow, St Petersburg|
|Democratic Republic of Congo||Kinshasa|
Check-in facility Policy
Passengers have many ways to check-in to Brussels Airlines flights. Below are the options to choose from as per your convenience.
Web Check-in: Passengers can check-in from anywhere using a computer or laptop and can choose the preferred seat and print the boarding pass. This service opens 24 hours before departure and closes 1 hour before departure.
Mobile Check-in: You can also check-in using the mobile phone and get the soft copy of the boarding pass to your registered mail. This service is open for 24h until 1h before departure.
Automated Check-in: Brussels Airlines provides a special check-in option to passengers. To avail, this special service passengers have to register themselves and the boarding pass will be sent to the registered email ID or via SMS 24 hours prior to the departure of the flights.
Express Check-in: Self-check machines or Kiosks available at the airport. Passengers can use their booking reference number to select the desired seat and take print of the boarding pass.
Brussels Airlines Reviews & Statistics
Brussels Airlines have been rated 5 of 10 stars Reviewed by more than 471 customers as of April 2020 by SkyTrax. SkyTrax rates airlines based upon their performance and onboarding services.
Customers have rated 3 of 5 stars for its Food & Beverages, Seat Comfort, Value for Money, and 3 of 5 stars for Staff Service. Customers usually complain about In-flight entertainment service.
Brussels Airlines Contact details:
Customer care number: 1800 102 5838
Before you go, we have interesting articles that might help you to claim compensation easily.
International Legal Strategist