Air India Flight Delay Compensation or Cancellations Right
If your Air India flight was delayed or canceled, you might have the right to compensation under European Regulation EC 261. The amount of compensation is up to 600€ ($700).
Enter your flight details and check how much you can claim
Table of Content
Air India Delayed or Canceled Flights Rights
Here is all you need to know to claim compensation of up to 600€ per passenger under EU 261 rule for Air India flight delays or cancellations.
You may be eligible for delayed flight compensation if …
- your flight arrived with a delay of more than 3 hours
- you have been departed from an EU airport
- the delay was not due to any extraordinary circumstances
The amount of compensation varies between 250€ to 600€ depending upon the route distance and length of the delay.
How much can you claim for flight delays?
The amount of compensation varies between 250€ to 600€ depending upon the route distance and length of the delay.
Short distance (up to 1500 km) |
Medium distance (1501 to 3500 km) |
Long-distance (more than 3500 km) |
---|---|---|
e.g., Frankfurt to Madrid | e.g., Frankfurt to Istanbul | e.g., Frankfurt to New York |
€250 | €400 | €600* |
* the amount may get reduced by 50%, i.e., you may get up to 300€ for a distance of over 3500 km if EU borders were not crossed.
Your Flight Has Been Delayed or Canceled. What Should You Do?
Ask a reason for the delay
Note Arrival Time
Collect Evidence
Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.
Check your Eligibility
Enter your flight details into our compensation checker to check if you are eligible for compensation.
Exchange Contacts
Claim Money Back
Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.
Your Rights under EU 261 Rule
Under EC Regulation 261/2004, air passengers are entitled to compensation or refund for longer flight delays, cancellations, and denied boarding due to an overbooked flight.
In these cases, you can claim compensation if the airline was responsible for …
- ☛flight delays: if you reached the final destination with more than 3 hours delay.
- ☛flight cancellations: if you were informed about flight cancellation without prior notice of at least 0 to 14 days of departure.
- ☛overbooking: if you were denied to board your flight due to overselling of flight tickets.
- ☛missed connection: if you missed your connecting flight due to delay or cancellation of your first flight and reached later than 3 hours at the final destination.
Whereas, if the flight disruptions were caused due to some extraordinary circumstances, there is no compensation.
Examples of such circumstances include security threats, strikes, tsunami, extreme bad weather conditions, or any ‘Act of God.’
Air India delayed flight rights
You are eligible for plane delay compensation if …
✔your flight had 3+ hours delay at the arrival airport, i.e., at the final destination
✔you were departed from EU airport or arrived at EU airport with an EU-registered airline
Within the EU:
- If you travel up to 1,500 km or less, then you can claim up to 250€
- And over 1,500 km, you can claim up to 400€
Between EU Airport And Non-EU Airport:
- If you travel up to 1,500 km or less, then you can claim up to 250€
- If the distance is between 1,500 – 3,500 km, then you can claim up to 400€
- And, if the distance is over 3500 km and the delay goes beyond 4 hours, you can claim financial compensation up to 600€
Flight departure delays
If there’s delay at departure, you are eligible for “Right to Care”. The airlines must offer:
For 2+ Hours of Flight Delays
Foods/Snacks
Communication
For 5+ Hours of Flight Delays
Foods/Snacks
Communication
Flight
Refund
Accommodation
Hotel accommodation & transport facility for an overnight delay.
Plus, compensation of up to 600 Euros, if you reached your final destination later than three hours.
Air India canceled flight rights
If your flight was canceled without prior notice of at least 14 days, you may ask for flight cancellation compensation or get a refund.
There are two options available for you to choose from …
- You can either apply for a ticket refund, or
- You may ask for a change of flight or an alternate flight.
If your alternate or replacement flight gets delayed beyond the scheduled arrival time, you are entitled to canceled flight compensation.
The amount varies between 125€ and 600€ depending upon …
- days you were informed before
- length of delay, and
- route distance
Air India missed connecting flight rights
You may be eligible for missed flight compensation up to 600€ under the European Union Regulation EC261, if …
- →the same airline operates your connecting flight(s) which you missed due to a problem on your first flight, and
- →the delay at the final destination is more than three hours.
Am I eligible to claim compensation?
EC Regulation 261/2004 is a European law; it applies to EU airspace. You do not have to be an EU citizen to claim compensation for flight delays or cancellations.
It states that you can claim for flights departed from an airport located in the EU Member States (with any airline) or arrived at an airport in the EU Member States with an EU-regulated airline.
Origin and Destination | EU Airline | Non-EU Airline |
---|---|---|
EU ✈ EU | ✅ | ✅ |
EU ✈ Non-EU | ✅ | ✅ |
Non-EU ✈ EU | ✅ | ❌ |
Non-EU ✈ Non-EU | ❌ | ❌ |
Calculate the amount Air India owes you
Passengers are often unaware of their rights and end up claiming a futile amount compared to what they are entitled to claim.
At “Claim Flights” we facilitate free flight delay compensation calculator. It helps you to calculate the amount that you can demand from the airline.
You can check for free the amount Air India owes you.
How to proceed with your claim?
Gather proof of flight disruption
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- get a confirmation in writing from the airlines
- take photos of the flight information board
- gather contact details of co-passengers (who can act as a witness)
Keep your documents ready
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- flight documents (flight ticket, boarding pass)
- receipts or bills of additional costs (e.g. taxi, food & meals, and accommodation)
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Request compensation
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- enter your flight details
- know the amount to claim (if you have any questions, read this guide)
- fill the claim form (doesn’t take more than 2 minutes)
- you can choose “Claim Flights” to enforce your rights
-
How to claim compensation for Air India Airlines delays?
In general, when passengers approach the airline, they were excused with reasons such as extraordinary circumstances, thus no compensation.
But, we know the actual reason behind the flight disruptions and will help you with your claim.
To proceed with your claim, check your flight in our compensation checker tool.
All you have to do is provide us with your flight number, journey date, and some further information.
If you further decide to claim through us, provide us with your personal details and assign us by signing the digital contract.
We work on a “No Win = No Fee” basis. You don’t need to pay anything if we are not successful. You will not have financial risk. You pay only if we get money.
Our claim experts will work with various other teams to collect data so that everything goes smoothly.
Our claim experts have access to flight information such as the time the flight was delayed, the reason behind it, flight departure and arrival time, etc. making us more likely to win the compensation.
Don’t be late; claim for your rights today.
Why choose “ClaimFlights”?
No win = No fee
Success Fee 25%
No Legal Action Fee
Best Payout
Close to 100% Success
Test Winner
Useful information about Air India Airlines
Air India was founded as the TATA Air Service in 1932 and is the flag carrier of India. Its headquarters are based in New Delhi. Its parent company is Air India Limited and is now owned by the Tata Group.
It operates a fleet of Airbus and Boeing aircraft serving 94 domestic and international destinations.
The airline has its primary hub located at Indira Gandhi International Airport, Delhi, and secondary hub located at Chhatrapati Shivaji International Airport, Mumbai.
Through its subsidiaries “Alliance Air” and “Air India Express,” it also operates flights to domestic and Asian destinations. The airline became the 27th member of “Star Alliance” on 11th July 2014.
Air India Fleets & Destinations
Air India contains following aircraft:
Aircraft Type | Fleets(August 2019) |
---|---|
Airbus A319-100 | 22 |
Airbus A320-200 | 9 |
Airbus A320neo | 27 |
Airbus A321-200 | 20 |
Boeing 747-400 | 4 |
Boeing 777-200 | 3 |
Boeing 777-300 | 15 |
Boeing 787-8 Dreamliner | 27 |
Total | 127 |
Air India operates international flights to 43 cities across 31 countries as on 15th July 2019, and domestic flights to 55 cities.
It operates to following cities of Europe & UK
Country | City |
---|---|
Belgium | Brussels |
Czech Republic | Prague |
Denmark | Copenhagen |
France | Paris |
Germany | Düsseldorf, Frankfurt |
Italy | Milan,Rome |
Netherlands | Amsterdam |
Spain | Madrid |
Sweden | Stockholm |
Switzerland | Geneva,Zürich |
United Kingdom | Birmingham, London, Manchester |
Air India Web Check-In Services
The online check-in facility is available within 48 hours of departure of the flight and closes 2 hours prior to departure. Passengers can check-in with other options as well i.e, via AI mobile check-in, or at their Kiosk.
Air India Ticket Booking
Air India’s online booking service gives a convenient way to book a flight and make an online payment, check flight schedule and timetable, request for a particular seat, special meal or services.
Air India Cancellation Policy
Once you request for any change online, it is processed automatically through their Internet Booking Engine. Any refund due is done through their system in accordance with the applicable modification/cancellation rules.
Note: If you modified or canceled your ticket with their call center or reservations office, or if it is partly utilized, there could not be any modification or cancellation online.
Air India Baggage Allowance
Ticket Type | Hand Baggage | Max. Size | Max. Weight |
---|---|---|---|
First-Class, Executive Class, Economy Class | 1 Bag + | 55 x 35 x 25cm (22x14x10 inches) | 8kg |
1 Small Personal Item (Laptop, overcoat or blanket, reading the material, etc) |
Air India Checked Baggage Allowance - International & Domestic
Travel Type | Ticket Type | Checked Baggage | Max. Size | Max. Weight |
---|---|---|---|---|
International (Travel to and from Europe / UK / Israel) | First Class & Business Class | 2 PC | 62 inches or 158 cm each | 32 kgs or 70 pounds each |
Economy Class | 2 PC | should not exceed 107 inches or 273 cm of both pieces | 23 kgs or 50 pounds each |
Note:
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- ➥ Infants traveling in any class are allowed checked baggage of 10kgs and entitled to carry 1 collapsible stroller/carrycot/infant car seat
- ➥ The maximum weight limit of a single piece of baggage should not exceed 32kgs
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Excess baggage policy
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- If you are traveling internationally by Air India flight and hold baggage that exceeds the flight allowance, then you will be charged either by weight or piece concept.
- To read more about the excess baggage policy based on your country here.
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Air India Reviews
Over Tripadvisor- travel forum, Air India has been rated 3.0 of 5 based on 6671 reviews. Skytrax which also has its rating system for airlines has rated 5 of 10 based on 887 reviews as on 15th December 2021. Usually, passengers complain about their In-flight entertainment.
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Choose your Choice to Claim Compensation
Here we have compared 3 different ways to claim compensation: