Air India Flight Delay or Cancellation Compensation
If your Air India flight was delayed or canceled, you might have the right to compensation under European Regulation EC 261. The amount of compensation is up to 600€ ($700).
Table of Content
Air India Flight Delay Compensation
Experiencing a flight delay can be frustrating, especially when it disrupts your travel plans. At ClaimFlights, we understand the inconvenience and are here to help you claim the compensation you deserve for delays caused by Air India. Under European Regulation EC261, passengers are entitled to compensation if their flight is delayed for more than three hours. This regulation applies to flights departing from the EU or arriving in the EU on an EU-registered airline, including Air India. If you’re seeking Air India compensation for delayed flight, our expert team can guide you through the process and ensure you receive the compensation you are entitled to.
To be eligible for compensation, the delay must meet the following criteria:
- Your flight arrived with a delay of more than 3 hours
- You have been departed from an EU airport
- The delay was not due to any extraordinary circumstances
Compensation amounts vary depending on the distance of the flight and the length of the delay, ranging from €250 to €600 per passenger. If you require help with a claim for flight delay compensation, the ClaimFlights team is ready to assist you through the process and make sure you obtain the compensation you deserve.
Air India Flight Cancellation Compensation
Flight cancellations can be even more disruptive than delays, leading to missed connections, rescheduled plans, and added stress. If your Air India flight was canceled, you might be entitled to compensation under EU Regulation EC261. This compensation covers the inconvenience caused and any additional costs incurred due to the cancellation. If you’re seeking Air India compensation for canceled flights, our team at ClaimFlights is here to assist you in claiming the compensation you deserve.
You may be eligible for compensation if:
- You were notified of cancellations less than 14 days before the scheduled departure
- The cancellation was due to reasons within Air India’s control.
- You were offered an alternative flight that arrived significantly later than the original flight.
Compensation amounts can vary but generally range from €250 to €600, depending on the flight distance and the delay in arrival of the alternative flight.
How Much Can You Claim For Flight Delays Or Cancelations?
The amount of compensation varies between 250€ to 600€ depending upon the route distance and length of the delay.
Short distance (up to 1500 km) |
Medium distance (1501 to 3500 km) |
Long-distance (more than 3500 km) |
---|---|---|
e.g., Frankfurt to Madrid | e.g., Frankfurt to Istanbul | e.g., Frankfurt to New York |
€250 | €400 | €600* |
* the amount may get reduced by 50%, i.e., you may get up to 300€ for a distance of over 3500 km if EU borders were not crossed.
An Example of when you could claim compensation for Air India Flight Delays or Cancellations:
If your Air India flight from Frankfurt Airport (FRA) to Chhatrapati Shivaji Maharaj International Airport (BOM) was delayed or canceled, you could be eligible for compensation under EU law. Since the flight distance is over 3500 km and departure was from an EU airport, you may claim up to €600 in compensation.
It applies due to the EU Regulation 261/2004, which states the compensation is entitled to flight departure from an EU airport.
Your Flight Has Been Delayed or Canceled. What Should You Do?
Ask a reason for the delay
Note Arrival Time
Collect Evidence
Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.
Check your Eligibility
Enter your flight details into our compensation checker to check if you are eligible for compensation.
Exchange Contacts
Claim Money Back
Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.
Understanding Your Rights Under EC261 for Air India Flights
When flying with Air India, understanding your rights under European Regulation EC261 is crucial, especially in cases of flight delays, cancellations, or denied boarding. This regulation offers protection to passengers flying from or arriving in the European Union (EU), ensuring that they receive fair treatment and compensation when eligible.
Explanation of EC261 Regulations
The European Regulation EC261/2004, commonly referred to as EC261, establishes clear rules regarding compensation and assistance for passengers in the event of flight disruptions. This regulation applies to:
✔Flights departing from an EU airport: Regardless of the airline’s country of origin, any flight departing from an airport within the EU is covered under EC261.
✔Flights arriving at an EU airport on an EU-based airline: If you’re flying into an EU airport on Air India or any other EU-based airline, you are also protected under this regulation.
Passenger Rights Under EC261 Include:
- Compensation: Passengers may be entitled to compensation ranging from €250 to €600, depending on the flight distance and delay duration.
- Right to Care: During long delays, passengers have the right to receive assistance, including meals, refreshments, and accommodation if necessary. Additionally, they are entitled to communication facilities such as free phone calls or emails.
- Reimbursement or Re-routing: In the case of flight cancellations, passengers have the right to choose between a full refund of their ticket or an alternative flight to their final destination at the earliest opportunity or at a later convenient time.
- Information: Airlines are required to inform passengers of their rights and the reasons for flight disruptions. This includes providing written information about compensation and assistance entitlements
Rights for Flights Departing from or Arriving in the EU
For Air India passengers, EC261 rights apply if:
- The flight departs from an EU airport, regardless of the destination.
- The flight arrives at an EU airport and is operated by an EU-based airline.
These rights ensure that passengers are compensated and assisted appropriately, helping to alleviate the inconvenience caused by flight disruptions. If your Air India flight is delayed or canceled, it’s essential to know your rights under EC261 and how to claim compensation. Always keep your flight documentation and receipts, as these will be crucial in processing any claims.
By understanding EC261, you can confidently navigate your rights and entitlements, ensuring a smoother experience even in the face of unexpected travel disruptions.
Flight departure delays
If there’s delay at departure, you are eligible for “Right to Care”. The airlines must offer:
For 2+ Hours of Flight Delays
Foods/Snacks
Communication
For 5+ Hours of Flight Delays
Foods/Snacks
Communication
Flight
Refund
Accommodation
Hotel accommodation & transport facility for an overnight delay.
Plus, compensation of up to 600 Euros, if you reached your final destination later than three hours.
Air India Missed Connecting Flight Rights
If you’ve experienced a flight delay, cancellation, or missed connection with Air India, you may be entitled to compensation under European Regulation EC261. This regulation protects passengers and ensures they are compensated for inconveniences caused by flight disruptions.
You may be eligible for compensation up to €600 if:
- Missed Connection: Your connecting flight(s) operated by the same airline (Air India) was missed due to a delay or cancellation of the initial flight.
- Final Destination Delay: The total delay at your final destination exceeds three hours.
To qualify for this compensation, the disruption must occur under circumstances within the airline’s control, such as technical issues or operational problems. Extraordinary circumstances like severe weather or air traffic control strikes may exempt the airline from paying compensation.
Am I eligible To Claim Compensation?
EC Regulation 261/2004 is a European law; it applies to EU airspace. You do not have to be an EU citizen to claim compensation for flight delays or cancellations.
It states that you can claim for flights departing from an airport located in the EU Member States (with any airline) or arriving at an airport in the EU Member States with an EU-regulated airline.
Origin and Destination | EU Airline | Non-EU Airline |
---|---|---|
EU ✈ EU | ✅ | ✅ |
EU ✈ Non-EU | ✅ | ✅ |
Non-EU ✈ EU | ✅ | ❌ |
Non-EU ✈ Non-EU | ❌ | ❌ |
Calculate the amount Air India owes you
Passengers are often unaware of their rights and end up claiming a futile amount compared to what they are entitled to claim.
At “Claim Flights” we facilitate free flight delay compensation calculator. It helps you to calculate the amount that you can demand from the airline.
You can check for free the amount Air India owes you.
Criteria for Air India Airways Compensation
Criteria | Details |
---|---|
Flight Departure or Arrival Location | – Flight must depart from an EU airport or arrive at an EU airport and be operated by an EU-based airline. |
Missed Connections | – Eligible if your connecting flight with Air India was missed due to a delay or cancellation of the initial flight, resulting in a delay of 3+ hours at the final destination. |
Duration of Delay | – Compensation is applicable if the delay at the final destination is 3 hours or more. |
Advance Notice of Cancellation | – Compensation is due if the flight was canceled without at least 14 days’ notice or if a reasonable alternative was not provided. |
Extraordinary Circumstances | – No compensation for delays or cancellations caused by extraordinary circumstances beyond the airline’s control (e.g., severe weather, natural disasters). |
Compensation Amounts | – Up to 1,500 km: €250 – 1,500 km – 3,500 km: €400 – Over 3,500 km (EU to non-EU) with a delay of 3-4 hours: €300 – Over 3,500 km (EU to non-EU) with a delay of 4+ hours: €600 |
How To Claim Compensation For Air India Airlines Delays?
In general, when passengers approach the airline, they were excused with reasons such as extraordinary circumstances, thus no compensation.
But, we know the actual reason behind the flight disruptions and will help you with your claim.
To proceed with your claim, check your flight in our compensation checker tool.
All you have to do is provide us with your flight number, journey date, and some further information.
If you further decide to claim through us, provide us with your personal details and assign us by signing the digital contract.
We work on a “No Win = No Fee” basis. You don’t need to pay anything if we are not successful. You will not have financial risk. You pay only if we get money.
Our claim experts will work with various other teams to collect data so that everything goes smoothly.
Our claim experts have access to flight information such as the time the flight was delayed, the reason behind it, flight departure and arrival time, etc. making us more likely to win the compensation.
Don’t be late; claim for your rights today.
How to proceed with your claim?
Gather proof of flight disruption
-
- Request a written confirmation from Air India Airways regarding the flight disruption.
- Capture images of the flight information board
- Gather contact details of co-passengers (who can act as a witness)
Keep your documents ready
-
-
- Ensure you have your flight documents (flight ticket, boarding pass).
- Keep receipts or bills of additional costs (e.g. taxi, food & meals, and accommodation)
-
Request compensation
-
-
- Enter your flight details
to file a compensation claim. - For details on how much you can claim, see the compensation guide.
- Complete the claim form, which takes no more than 2 minutes.
- Select “Claim Flights” to assert your rights and secure your compensation.
- Enter your flight details
-
Why choose “ClaimFlights”?
No win = No fee
Success Fee 25%
No Legal Action Fee
Best Payout
Close to 100% Success
Test Winner
Useful information about Air India Airlines
Air India was founded as the TATA Air Service in 1932 and is the flag carrier of India. Its headquarters are based in New Delhi. Its parent company is Air India Limited and is now owned by the Tata Group.
It operates a fleet of Airbus and Boeing aircraft serving 94 domestic and international destinations.
The airline has its primary hub located at Indira Gandhi International Airport, Delhi, and secondary hub located at Chhatrapati Shivaji International Airport, Mumbai.
Through its subsidiaries “Alliance Air” and “Air India Express,” it also operates flights to domestic and Asian destinations. The airline became the 27th member of “Star Alliance” on 11th July 2014.
Air India Fleets & Destinations
Air India contains following aircraft:
Aircraft Type | Fleets(August 2019) |
---|---|
Airbus A319-100 | 22 |
Airbus A320-200 | 9 |
Airbus A320neo | 27 |
Airbus A321-200 | 20 |
Boeing 747-400 | 4 |
Boeing 777-200 | 3 |
Boeing 777-300 | 15 |
Boeing 787-8 Dreamliner | 27 |
Total | 127 |
Air India operates international flights to 43 cities across 31 countries as on 15th July 2019, and domestic flights to 55 cities.
It operates to following cities of Europe & UK
Country | City |
---|---|
Belgium | Brussels |
Czech Republic | Prague |
Denmark | Copenhagen |
France | Paris |
Germany | Düsseldorf, Frankfurt |
Italy | Milan,Rome |
Netherlands | Amsterdam |
Spain | Madrid |
Sweden | Stockholm |
Switzerland | Geneva,Zürich |
United Kingdom | Birmingham, London, Manchester |
Air India Web Check-In Services
The online check-in facility is available within 48 hours of departure of the flight and closes 2 hours prior to departure. Passengers can check-in with other options as well i.e, via AI mobile check-in, or at their Kiosk.
Air India Ticket Booking
Air India’s online booking service gives a convenient way to book a flight and make an online payment, check flight schedule and timetable, request for a particular seat, special meal or services.
Air India Cancellation Policy
Once you request for any change online, it is processed automatically through their Internet Booking Engine. Any refund due is done through their system in accordance with the applicable modification/cancellation rules.
Note: If you modified or canceled your ticket with their call center or reservations office, or if it is partly utilized, there could not be any modification or cancellation online.
Air India Baggage Allowance
Ticket Type | Hand Baggage | Max. Size | Max. Weight |
---|---|---|---|
First-Class, Executive Class, Economy Class | 1 Bag + | 55 x 35 x 25cm (22x14x10 inches) | 8kg |
1 Small Personal Item (Laptop, overcoat or blanket, reading the material, etc) |
Air India Checked Baggage Allowance - International & Domestic
Travel Type | Ticket Type | Checked Baggage | Max. Size | Max. Weight |
---|---|---|---|---|
International (Travel to and from Europe / UK / Israel) | First Class & Business Class | 2 PC | 62 inches or 158 cm each | 32 kgs or 70 pounds each |
Economy Class | 2 PC | should not exceed 107 inches or 273 cm of both pieces | 23 kgs or 50 pounds each |
Note:
-
-
- ➥ Infants traveling in any class are allowed checked baggage of 10kgs and entitled to carry 1 collapsible stroller/carrycot/infant car seat
- ➥ The maximum weight limit of a single piece of baggage should not exceed 32kgs
-
Excess baggage policy
-
-
- If you are traveling internationally by Air India flight and hold baggage that exceeds the flight allowance, then you will be charged either by weight or piece concept.
- To read more about the excess baggage policy based on your country here.
-
Air India Reviews
Experiences and Reviews of Our Satisfied Customers
Choose your Choice to Claim Compensation
Here we have compared 3 different ways to claim compensation: