Austrian Airlines Compensation for Delayed or Canceled Flight
Was your Austrian Airlines flight delayed or canceled? You could be entitled to compensation of up to 600€ under EU Law EC 261. ClaimFlights can assist you in enforcing your rights for Austrian Airlines flight delays or cancellations on a “No Win, No Fee” basis.
Enter your flight details and check how much you are entitled to.
Here in this guide, you will get to know when and how to claim compensation for Austrian Airlines flight delays, flight cancellations, and denied boarding due to overbooking under EU Law.
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Had a delayed or canceled flight with Austrian Airlines?
Was your Austrian Airlines flight delayed or canceled? Under EU Regulation 261/2004, you could claim delayed flight compensation of up to 600€ ($700).
Sometimes the airline may refuse compensation or refund; thus, you may seek help from our legal experts to get your money back from Austrian Airlines.
You can enter your claim using our free flight compensation checker and find out how much amount Austrian Airlines owes you.
Note: If the flight disruption was caused due to extraordinary circumstances, which are beyond the airlines’ control, you could not claim compensation.
Austrian Airlines Passengers’ Rights to Compensation
As an Austrian Airlines Passenger, you can ask for reimbursement for …
- ☛flight delays: if you reached the final destination with a delay of more than 3 hours
- ☛flight cancellations: if your flight was canceled without prior notice of at least 0 to 14 days
- ☛overbooking: if you were denied boarding due to oversold flight seats
- ☛missed connection: if you missed your connecting flight due to a delay or cancellation of your first flight
You are protected under EC Regulation 261/2004 if you were traveling with Austrian Airlines from or in Europe or to Europe.
As Austrian Airlines is an EU-based airline, you could be eligible for compensation for delayed, canceled, overbooked, or missed flights.
Austrian Airlines Flight Delay Compensation
For Austrian Airlines flight delays of more than three hours at the final destination, you are entitled to compensation of up to 600€ under EU law.
To successfully claim Austrian Airlines delayed flight compensation, the following factors are crucial:
- Your flight arrived with a delay exceeding 3 hours.
- Your flight departed from or landed at an EU airport
- The delay wasn’t caused due to extraordinary circumstances
By meeting these important criteria, you can assert your rights and seek compensation for the inconvenience caused by the Austrian Airlines flight delay.
How much can you claim for Austrian Airlines delayed flights?
The amount of compensation to claim varies from 250€ to 600€. It depends upon the route distance and the length of the delay.
The table below clarifies how much you can claim for Austrian Airlines’ late or postponed flights.
Short distance (up to 1500 km) |
Medium distance (1501 to 3500 km) |
Long-distance (more than 3500 km) |
---|---|---|
e.g., Vienna to Oslo | e.g., Vienna to Istanbul | e.g., Vienna to New York |
€250 | €400 | €600* |
* the amount may get reduced by 50%, i.e., you may get up to 300€ for a distance of over 3500 km if EU borders were not crossed.
Choose the best flight delay compensation company that charges the lowest service fees compared with other claim companies. You can check the price comparison to find the best flight compensation company and get the best payout.
Your Flight Has Been Delayed or Canceled. What Should You Do?
Ask a reason for the delay
Note Arrival Time
Collect Evidence
Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.
Check your Eligibility
Enter your flight details into our compensation checker to check if you are eligible for compensation.
Exchange Contacts
Claim Money Back
Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.
Austrian Airlines Departure Delays
If Austrian flight delays for more than two hours, passengers are entitled to ‘Right to Care’ assistance.
For 2+ Hours of Flight Delays
Foods/Snacks
Communication
For 5+ Hours of Flight Delays
Foods/Snacks
Communication
Flight
Refund
Accommodation
Hotel accommodation & transport facility for an overnight delay.
Was your flight delayed for more than 3 hours?
Claim CompensationAustrian Airlines Flight Cancellation Compensation
Austrian Airlines could cancel their flight due to some reasons. But in such a situation, EU Regulation 261 protects you with compensation or a refund.
If Austrian Airlines canceled your flight without prior notice of at least 14 days, you could be entitled to claim Austrian Airlines canceled flight compensation or a full refund from the airline.
The amount to claim for a canceled flight is between 125€ and 600€ depending upon…
- days you were informed before
- the length of delay, and
- route distance
If your flight was canceled, you have two options to choose from…
- apply for a refund, or
- ask for an alternative flight
If your alternate flight delays for more than 2 hours, you could be eligible for compensation under EU law.
Whereas, for flight cancellation due to extraordinary circumstances, you could not be able to claim any compensation.
Austrian Airlines Missed Connection Flight Compensation
You may be eligible for missed flight connection compensation under the European Union Regulation EC 261, if…
- the entire journey was booked under one booking reference
- your flight departed from the EU member state or arrived at the EU member state
- and, the delay at the final destination was over three hours
You could claim up to 600€ for a missed flight. Whereas, to be eligible for compensation, you must satisfy the above criteria.
Related Questions
Can I claim compensation from Austrian Airlines due to bad weather?
Can I get compensation for Austrian Airlines' canceled flight?
Was your flight cancelled without any notice?
Claim CompensationAustrian Airlines Overbooking Compensation
If you were denied boarding due to overbooking, you may be eligible for overbooked flight compensation under the European Regulation EC261 up to 600€.
Whereas to claim overbooked flight compensation …
- it is necessary for you to not give up your seat voluntarily in exchange for some vouchers
- you presented yourself on time at the airport
- you had all the travel documents
- the departure or arrival airport belongs to the EU member states
In case, you were offered an alternate flight of your choice but reached the destination later than two hours, you could be eligible for compensation.
How to claim compensation for delayed or canceled flights?
We are specialized in helping air passengers to get their compensation quickly from the air carrier. With a track record of assisting over 23K+ passengers and achieving exceptional results, ClaimFlights is a trusted flight claim company.
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About Austrian Airlines
Austrian Airlines AG, doing business as Austrian, serves as the national flag carrier of Austria. It holds the IATA Code “OS” and the ICAO Code “AUA”. The airline commenced its operations on September 30, 1957, following the merger of Air Austria and Austrian Airways. With 29 bases across Europe, its largest base is located at Gatwick.
Austrian Airlines’ main hub is at Vienna International Airport, Austria.
The airline commenced its operations on September 30, 1957, following the merger of Air Austria and Austrian Airways. With 29 bases across Europe, its largest base is located at Gatwick.
Austrian Airlines Destinations
The following are the destinations of Austrian Airlines flights:
Country | City |
---|---|
Germany | Berlin, Cologne/Bonn, Düsseldorf, Frankfurt, Hamburg, Hanover, Leipzig/Halle, Munich, Nuremberg, Stuttgart, Freibur |
Italy | Bologna, Brindisi, Florence, Milan, Naples, Palermo, Rome, Venice |
United States | Chicago, New York City, Newark, Washington D.C |
Austria | Vienna, Graz, Innsbruck, Klagenfurt |
Spain | Barcelona, Ibiza, Palma de Mallorca, Las Palmas, Málaga, Tenerife, Valencia |
Russia | Rostov on Don, Moscow (Domodedovo) |
United Kingdom | London Heathrow, Manchester |
Ukraine | Kharkiv, Kiev, Lviv, Odessa |
Romania | Bucharest, Iasi, Sibiu |
Switzerland | Geneva, Zurich, Basel |
France | Lyon, Nice, Paris |
People’s Republic of China | Shanghai |
Poland | Krakow, Warsaw |
Iraq | Baghdad, Erbil |
Bulgaria | Varna, Sofia |
Mauritius | Port Louis |
Sweden | Stockholm |
Netherlands | Amsterdam |
Montenegro | Podgorica |
Hungary | Budapest |
Serbia | Belgrade |
Belgium | Brussels |
Turkey | Antalya |
Cyprus | Larnaca |
Libya | Tripoli |
Thailand | Bangkok |
Canada | Toronto |
Armenia | Yerevan |
Slovakia | Kosice |
Czech Republic | Prague |
Albania | Tirana |
Iran | Tehran |
Lebanon | Beirut |
Belarus | Minsk |
Jordan | Amman |
Norway | Oslo |
Austrian Airlines Passengers' Reviews
In terms of airline review, SkyTrax has rated Austrian Airlines an average of 5 stars out of 10 reviewed by more than 716 customers as of July 2023. Air passengers rated 3 stars out of 5 for Food & Beverages, In-flight Entertainment, Seat Comfort, Value for Money, and Staff Service.
Austrian Airlines Contact Information
The links below might be helpful for you to contact Austrian Airlines directly.
☛ Website: austrian.com
☛ Social Accounts: Facebook | Twitter
☛ Customer care number: 00 43 517 663100
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