Claim Compensation for Austrian Airlines Delayed or Canceled Flight
Was your Austrian Airlines flight delayed or canceled? You could be entitled to reimbursement of up to 600€ under EU Regulation 261 of 2004. ClaimFlights can assist you in requesting compensation for Austrian Airlines flight delays or cancellations on a “No Win, No Fee” basis.
Enter your flight details and check how much you are entitled to.
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Had a delayed or canceled flight with Austrian Airlines?
Was your Austrian Airlines flight delayed or canceled? Under EU Regulation 261/2004, you could claim delayed flight compensation of up to 600€ ($700) for flight delays and cancellations.
Sometimes airlines may refuse compensation or refund; thus, you may seek help from our legal experts to get your money back from Austrian Airlines for your delayed or canceled flight.
You can enter your claim using our free flight delay compensation checker and find out how much amount Austrian Airlines owes you.
Note: If the flight disruption was caused due to extraordinary circumstances, which is beyond the airlines’ control, you could not claim compensation.
Austrian Airlines Passengers’ Rights to Compensation
As an Austrian Airlines Passenger, you can ask for reimbursement for …
- ☛flight delays: if you reached the final destination with a delay of more than 3 hours
- ☛flight cancellations: if your flight was canceled without prior notice of at least 0 to 14 days
- ☛overbooking: if you were denied boarding due to oversold flight seats
- ☛missed connection: if you missed your connecting flight due to delay or cancellation of your first flight
You are protected under EC Regulation 261/2004 if you were traveling with Austrian Airlines from or in Europe or to Europe.
As Austrian Airlines is an EU-based airline, you could be eligible for compensation for delayed, canceled, overbooked, or missed flights.
Austrian Airlines Flight Delay Compensation
For Austrian Airlines flight delays of more than three hours at the final destination, you are entitled to compensation of up to 600€ under EU law.
Whereas the most important factors to claim Austrian Airlines delayed flight compensation are …
- your flight arrived with a delay of more than 3 hours
- your flight departed from or landed at an EU airport
- and the delay wasn’t caused due to extraordinary circumstances
How much can you claim for Austrian Airlines delayed or canceled flights?
The amount of compensation to claim varies from 250€ to 600€. It depends upon the route distance and the length of the delay.
The table below clarifies how much you can claim for Austrian Airlines’ late or postponed flights.
(up to 1500 km)
(1501 to 3500 km)
(more than 3500 km)
|e.g., Frankfurt to Madrid||e.g., Frankfurt to Istanbul||e.g., Frankfurt to New York|
* the amount may get reduced by 50%, i.e., you may get up to 300€ for a distance of over 3500 km if EU borders were not crossed.
Choose the best flight delay compensation company that charges the lowest service fees compared with other claim companies. You can check the price comparison to find the best flight compensation company and get the best payout.
Your Flight Has Been Delayed or Canceled. What Should You Do?
Ask a reason for the delay
Note Arrival Time
Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.
Claim Money Back
Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.
Austrian Airlines departure delays
If Austrian flight delays for more than two hours, passengers are entitled to ‘Right to Care’ assistance.
For 2+ Hours of Flight Delays
For 5+ Hours of Flight Delays
Hotel accommodation & transport facility for an overnight delay.
Austrian Airlines Flight Cancellation Compensation
Austrian Airlines could cancel their flight due to some reasons. But in such a situation, EU Regulation 261 protects you with compensation or refund.
If Austrian Airlines canceled your flight without prior notice of at least 14 days, you could be entitled to claim Austrian canceled flight compensation or a full refund from the airline.
The amount to claim for a canceled flight is between 125€ and 600€ depending upon…
- days you were informed before
- The length of delay, and
- route distance
If your flight was canceled, you have two options to choose from…
- apply for a refund, or
- ask for an alternative flight
If your alternate flight delays for more than 2 hours, you could be eligible for compensation under EU law.
Whereas, for flight cancellation due to extraordinary circumstances, you could not be able to claim any compensation.
Austrian Airlines Missed Connection Flight Compensation
You may be eligible for missed flight connection compensation under the European Union Regulation EC 261, if…
- the entire journey was booked under one booking reference
- your flight departed from the EU member state or arrived at the EU member state
- and, the delay at the final destination was over three hours
You could claim up to 600€ for a missed flight. Whereas, to be eligible for compensation, you must satisfy the above criteria.
Can I claim compensation from Austrian Airlines due to bad weather?
Can I get compensation for Austrian Airlines' canceled flight?
Austrian Airlines’ overbooking compensation
If you were denied boarding due to overbooking, you may be eligible for overbooked flight compensation under the European Regulation EC261 up to 600€.
Whereas to claim overbooked flight compensation …
- it is necessary for you to not give up your seat voluntarily in exchange for some vouchers
- you presented yourself on time at the airport
- you had all the travel documents
- the departure or arrival airport belongs to the EU member states
In case, you were offered an alternate flight of your choice but reached the destination later than two hours, you could be eligible for compensation.
How to claim compensation for delayed or canceled flights?
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Useful Information About Austrian Airlines
Austrian Airlines AG, often called Austrian, is the national flag carrier of Austria. Its IATA Code is “OS” & ICAO Code is “AUA”.
It started its operation on 30th September 1957 with the merger of Air Austria & Austrian Airways. It has 29 bases throughout Europe, the largest being Gatwick.
Austrian Airlines’ main hub is at Vienna International Airport, Austria.
Austrian Airlines became a part of the “Qualiflyer Group” in 1990, which Swissair founded, and Lufthansa Group took it over in 2009. In 2000, it became a member of the Star Alliance Airlines Group.
Fleet Size and Destinations
The following are destinations of Austrian Airlines flights:
|Germany||Berlin, Cologne/Bonn, Dusseldorf, Frankfurt, Hamburg, Leipzig/Halle, Munich, Stuttgart|
|Italy||Bologna, Brindisi, Florence, Milan, Palermo, Rome, Venice|
|United States||Chicago, Miami, New York City, Newark, Washington D.C|
|Austria||Vienna, Graz, Innsbruck, Klagenfurt, Linz, Salzburg|
|Spain||Barcelona, Ibiza, Palma de Mallorca|
|Russia||Rostov on Don, Moscow (Domodedovo)|
|United Kingdom||London Heathrow, Manchester|
|Ukraine||Kharkiv, Kiev, Lviv, Odessa|
|Romania||Bucharest, Iasi, Sibiu|
|Switzerland||Geneva, Zurich, Basel|
|France||Lyon, Nice, Paris|
|People’s Republic of China||Beijing, Shanghai|
Austrian Airlines Check-in facility
Self-service check-in: Air passengers can use the self-service kiosk at the airport to check in and print their boarding pass. For that, air passengers must enter their 6 characters booking reference number.
Austrian Airlines baggage policy
|Ticket type||Hand baggage||Max. Size||Max. Weight|
|Economy Class||1 Bag||55 x 40 x 23 cm||8kg|
|Premium Economy Class||1 Bag||55 x 40 x 23 cm||8kg|
|Business Class||2 Bag||55 x 40 x 23 cm||8kg|
Note In addition to your carry-on baggage, you may take another personal item with the maximum dimensions of 40 x 30 x 10 cm in the cabin.
|Free Baggage Allowance (European Routes)|
|Baggage allowance||Economy light||Economy classic flex||Business|
|Adults and Children aged 2 years and older||No Baggage||1x 23 kg||2x 32 kg|
|Children up to 2 years||No Baggage||1x 23 kg||1x 23 kg|
|Business Class||No Baggage||In addition to standard allowance according to fare:+ 1 x 23 kg||In addition to standard allowance according to fare:+ 1 x 32 kg|
|Business Class||No Baggage||2 x 23 kg||2 x 32 kg|
|Free Baggage Allowance (Intercontinental Routes)|
|Baggage allowance||Economy light||Economy saver, basic & flex||Premium Economy saver, basic & flex||Business saver & flex|
|Adults and children aged 2+ years||No Baggage||1 x 23 kg||2 x 23 kg||2 x 32 kg|
|Infants up to 2 years||No Baggage||1x 23 kg||1x 23 kg||1x 23 kg|
|Hon Circle, Senator, STAR Gold||1 x 23 kg||In addition to standard allowance according to fare:+ 1 x 23 kg||In addition to standard allowance according to fare:+ 1 x 23 kg||In addition to standard allowance according to fare:+ 1 x 32 kg|
|Frequent Traveller(FTL card)||No Baggage||2 x 23 kg||2 x 23 kg||2 x 23 kg|
Note: Maximum dimensions per bag equal 158 cm (width + height + depth)
To find more information on lost baggage or luggage, applicable fee, or any other queries, please check their website.
Austrian Airlines flight cancellation policy
You can visit their website, and if the fare conditions allow canceling the booking, you can follow the instructions for the same or contact their customer service.
Austrian Airlines reviews
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