Austrian Airlines Flight Delay Compensation

If your Austrian Airlines flight was delayed or canceled, you may have the right to compensation under European Regulation EC 261.

The amount of compensation is up to 600€ ($700).

Austrian Airlines Flight Delays / Cancellations Rights

If you have booked your flight ticket with Austrian Airlines and your flight gets delayed for more than 3 hours or gets cancelled without notice of at least 7 days, then you may have the rights to claim compensation from Austrian Airlines.

According to EC Regulation 261/2004, you are entitled to receive compensation up to €600 (or $700), if your flight was delayed , cancelled or you’re denied to board due oversold flight tickets.

If you have any problem or need any help to claim for your rights, then you are welcome to contact us – “Claim Flights”. You just need to enter your flight number, flight date and reason behind delay or cancellation and we will do the rest for you.

You can enter your claim using our You can enter your claim using our free flight compensation checker tool. It lets you know how much amount Austrian Airlines owes you.

Austrian Airlines

Austrian Airlines AG, often called as Austrian, is the national flag carrier of Austria. It started its operation on 30th September 1957 with the merger of Air Austria & Austrian Airways. Its IATA Code is “OS” & ICAO Code is “AUA”

Austrian Airlines main hub is at Vienna International Airport, Austria. As part of rebranding in 2015, the aircrafts under its brand will feature the new “MyAustrian” title and sport blue belly and engine painting will be replaced by white and red in the fleets.

Austrian Airlines became a part of the “Qualiflyer Group” in 1990, which was founded by Swissair and it was taken over by Lufthansa Group in the year 2009. In 2000, it became a member of the Star Alliance Airlines Group.

Austrian Airlines became a part of the “Qualiflyer Group” in 1990, which was founded by Swissair and it was taken over by Lufthansa Group in the year 2009. In 2000, it became a member of the Star Alliance Airlines Group.

Austrian Airlines Codeshare Agreement

Austrian Airlines shares codeshare agreements with many of the airlines, that includes Air Canada, Air China, Air France, Adria Airways, Air India, Bangkok Airways, Belavia, Brussels Airlines, Cathay Pacific Airways, Croatia Airlines, EgyptAir, Iran Air, LOT Polish Airlines, Lufthansa, Germanwings, Air Malta, Air Baltic, All Nippon Airways, Luxair, Montenegro Airlines, Ukraine Airlines, United Airlines, Ethiopian Airlines, Eurowings, Georgian Airways, Scandinavian Airlines, Swiss International Airlines, TAP Portugal, TAROM, Thai Airways and Asiana Airlines.

Austrian Airlines Fleets

There are 86 fleets operating under the brand name of Austrian Airlines. The fleets includes 7 Airbus A319-100, 23 Airbus A320-200, 3 Airbus A321-100, 3 Airbus A321-200, 6 Boeing 767-300ER, 5 Boeing 777-200ER, 18 Bombardier Q400, 17 Embraer 195, 3 Fokker 70 and 1 Fokker 100.

Austrian Airlines Flight Destinations

Sr. No. Country City
1 Germany Berlin, Cologne/Bonn, Dusseldorf, Frankfurt, Hamburg, Leipzig/Halle, Munich, Stuttgart
2 Italy Bologna, Brindisi, Florence, Milan, Palermo, Rome, Venice
3 United States Chicago, Miami, New York City, Newark, Washington D.C
4 Austria Vienna, Graz, Innsbruck, Klagenfurt, Linz, Salzburg
5 Spain Barcelona, Ibiza, Palma de Mallorca
6 Russia Rostov on Don, Moscow (Domodedovo)
7 United Kingdom London Heathrow, Manchester
8 Ukraine Kharkiv, Kiev, Lviv, Odessa
9 Romania Bucharest, Iasi, Sibiu
10 Switzerland Geneva, Zurich, Basel
11 France Lyon, Nice, Paris
12 People’s Republic of China Beijing, Shanghai
13 Poland Krakow, Warsaw
14 Iraq Baghdad, Erbil
15 Bulgaria Varna, Sofia
16 Mauritius Port Louis
17 Sweden Stockholm
18 Netherlands Amsterdam
19 Montenegro Podgorica
20 Hungary Budapest
21 Serbia Belgrade
22 Belgium Brussels
23 Turkey Antalya
24 Cyprus Larnaca
25 Libya Tripoli
26 Thailand Bangkok
27 Canada Toronto
28 Armenia Yerevan
29 Slovakia Kosice
30 Czech Republic Prague
31 Albania Tirana
32 Iran Tehran
33 Lebanon Beirut
34 Belarus Minsk
35 Jordan Amman
36 Norway Oslo

Austrian Airlines Reviews

In terms of airline review, SkyTrax has rated Austrian Airlines an average of 6 stars out of 10 reviewed by more than 400 customers as of October 2017. Air passengers have rated 3 stars out of 5 for Food & Beverages, In-flight Entertainment, Seat Comfort and Value for Money services and 4 stars for Staff Service.

Austrian Airlines Flight Related Problems

As per the record, 83% of times Austrian Airlines flights have been on time. 2% of flight was cancelled, while flights were delayed 12% of the time. So if your flight was delayed for more than 3 hours or cancelled you can claim compensation.

Austrian airline passengers can claim compensation up to €600 ($700) for the inconvenience caused due to flight disruption, overnight flight delays, flight cancellation or denied boarding due to overbooked flight tickets or an alternate flight was delayed on arrival or cancelled.

In case if your baggage or luggage has been lost or delayed at the airport then also you can claim for delayed or lost baggage compensation, you can visit Austrian Airlines Website ( for more details.

EC Regulation 261/2004 – Austrian Air Passenger Rights

EC Regulation 261/2004 is a European Union Air Passengers Rights Regulation applies to air passengers departing from any EU airport, or from a non-EU airport to an EU destination with an EU airline.

Passengers must note that flight compensation is subject to certain conditions and exceptions. There will be no compensation for delays or cancellations caused due to extraordinary circumstance, under which such delay or cancellation becomes uncontrollable.

An example of such situations includes extreme bad weather or security concerns such as fear of terror attack. In such situations, passengers will not be given any compensation.

Nevertheless, if there is a delay of more than 4 hours for a flight of 3500 km or more; delay of 3 hours or more in intra-community flight of 1500 km or more; and delay of 3 hours in case of flight under 1500 km, the passenger is entitled to claim compensation under EU norms as set by the regulation.

Within EU:

  • If you travel up to 1,500 km or less, then you can claim up to 250€
  • And over 1,500 km, you can claim up to 400€

Between EU Airport And Non-EU Airport:

  • If you travel up to 1,500 km or less, then you can claim up to 250€
  • If the distance is between 1,500 – 3,500 km, then you can claim up to 400€
  • And if the distance is more than 3500 km and flight delays for more than 4 hours, then you can claim up to 600€
Flugverspätung Entfernung
Note: If you are travelling to a Non-European country from a Non-European country by a European Flight, EU 261 Rule won’t apply to you. It is only applied in the case of EU based flights travelling within Europe or to or from an EU Member State.

Am I Eligible To Claim Compensation?

EC Regulation 261/2004 is a European Union Regulation, it applies to EU and Non-EU airspace. You do not have to be an EU citizen to claim flight compensation.

This means that you can claim on flights departing from any airport located in the EU (with any airline) or arriving in the EU (with an EU airline).

Thus you are eligible to claim compensation for flights departed or which were scheduled to depart from an EU airport.

Origin and Destination EU Airline Non-EU Airline
From Inside EU to Outside EU Yes Yes
From Inside EU to Inside EU Yes Yes
From Outside EU to Inside EU Yes No
From Outside EU to Outside EU No No

Claim Flights – Flight Compensation Firm (How we can help you to claim your money back?)

All you have to do is to provide us your Austrian Airlines flight details (flight number & flight date) and our claim experts will work with various other team to collect data so that everything goes smoothly.

Our claim expert team has access to flight information such as the time by which the flight was delayed, reason behind delays or cancellations, scheduled and actual flight departure and arrival time, etc. making us more likely to win.

If you have any complaints regarding Austrian airlines flight delays or cancellation you can contact us at any time.

How to Claim Flight Delay Compensation?

Claim Flights claiming process is very easy to use and to provide us the desired information doesn’t take more than 2 minutes of your precious time.

We have access to a lot of information about different airlines flights, thus you receive the compensation within right time.

Claim Austrian Airlines Flight Compensation By Yourself

You may choose to use free claim letter template to write the letter to airline to claim compensation for your delayed, cancelled or overbooked flight in accordance with EU Regulation 261/2004.

Calculate The Amount Austrian Airlines Owes You

Passengers are often unaware of their rights and end up claiming a very futile amount compared to what they are entitled to claim. At Claim Flights the exact compensation can be calculated with the help of the compensation calculator. It calculates the exact amount, you are eligible to claim from Austrian airlines for your delayed or cancelled flight. You can check for free the amount Austrian airlines owes you with our flight compensation calculator.

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