Flight Delay? These 5 Airlines Have Your Back

Top 5 Airlines With The Best Flight Delay Compensation Policies

Did your flight get delayed or canceled? If so, you know well enough the stress and frustration it can cause.

It’s often difficult to claim compensation for such disruptions, and industry policies may be vague or unclear.

When it comes to compensation for flight delays, there are some great airlines that offer company-specific policies. After all, you should get what you were promised—a reliable flight experience with little disruption. So don’t worry, we’ve got your back!

In this article, we’ll be reviewing the top 5 airline companies with the best compensation policies for delays or cancelations. We’ll give our expert advice on which airlines are most likely to provide you with the best outcomes during flight disruptions. Let’s get started!

What is EU 261 Flight Delay Compensation?

Are you one of the countless travelers who often experience flight delays? If so, you may be entitled to compensation, thanks to the EU 261 regulation. This law is designed to protect passengers in the event that their flights are delayed or canceled by their airline.

According to EU 261 regulation, you can typically claim compensation when your flight is delayed by three hours or more—or when a flight is canceled with less than 14 days of notice.

Depending on how far and long your flight was supposed to be, you could be eligible for up to 600 euros in cash compensation for the inconvenience due to the airline’s negligence.

That said, not all airlines are accommodating enough to offer such a benefit. So it’s essential that you know which one actually does.

Let us take a look at the top five airlines that have our back when it comes to EU 261 flight delay compensation policies.

Which EU Airlines Have the Highest Compensation Payouts?

If your flight has been delayed and you’re wondering what kind of compensation you should expect, then look no further. We’ve compiled a list of the top five airlines that have the highest compensation payouts when it comes to flight delays.

The first on our list is Lufthansa, Germany’s largest airline. They offer generous compensation packages for passengers affected by flight delays, including vouchers for food and drinks.

Second on our list is British Airways, offering up to 600 EUR depending on the length of the delay as well as a free meal or overnight accommodation if necessary.

Third is KLM, the Dutch national carrier, which offers passengers up to 600 EUR in cash, or non-refundable vouchers of up to 800 EUR for flights delayed more than three hours.

Fourth is Air France which also provides up to 600 EUR in cash, or a non-refundable transportation credit voucher of up to 800 EUR for delays over four hours.

Fifth is Helvetic Airways. This Swiss regional airline offers up to 600 EUR per passenger in cash or a free voucher if they experienced a delay of over two hours.

Top 5 Airlines Worldwide with the Best Compensation Policies

If your flight has been delayed, it’s reassuring to know that some airlines take it seriously and take steps to make sure you don’t suffer too much. In fact, worldwide there are few airlines with the best compensation policies when it comes to flight delays.

Air Canada

Air Canada offers up to 1000 CAD for 9+ hours of arrival delays. They also offer complimentary texting and wifi access as well as snacks and drinks for more than two hours of departure delays.

United Airlines

United Airlines offers compensation in the form of vouchers for travel credit or for hotel stays for delayed flights. Their service also includes a generous amount of food, refreshments, and wifi access.

Delta Airlines

Delta Airlines offers meal vouchers for delays over 3 hours and reimbursements for hotel stays when a hotel stay becomes necessary. Their service includes complimentary snacks and drinks.


Lufthansa provides compensation of up to 600 Euros depending on the length of delay, as well as a full refund for 5+ hours of delays or if they can’t make alternative arrangements.

American Airlines

American Airlines offers food (biscuits or crackers), water, access to the lavatory, and medical assistance during extended delays as well as arranges hotel accommodation when a stay becomes necessary.

Tips for Claiming EU 261 Flight Compensation

Claiming EU 261 Flight Delay Compensation doesn’t have to be tricky if you know what to do. Here are a few tips for getting the best compensation for your delayed flight:

Research your rights and airline policies

Every airline has different policies for flight compensation, so make sure you research them before submitting a claim. Knowing when to submit and how much you can expect from the airline is key.

Review your flight information

Check and double-check the details of your flight itinerary such as date, times, airline carrier, and flight number. Having accurate information will help ensure that you’re filing the correct claim.

Submit claims within the time frame

There’s usually a time frame for submitting a claim, so make sure you submit yours within it. In general, they should be filed within two years of the delayed flight or else they won’t be valid.

Consider getting legal help

Sometimes filing a claim can be difficult, especially if the airline doesn’t want to pay. If that’s the case, consider getting legal help to speed up the process and get results quickly.

By following these tips, chances are high that you’ll be able to get back what’s rightfully yours after having to suffer through an unnecessary delay on your trip!

How to Get Help With a Flight Delay Claim

If you’ve experienced a flight delay, you are likely entitled to compensation for the inconvenience caused. How much you get depends on the airline, but ClaimFlights can help you determine that. Besides, the company can also help in getting your claim processed and will handle any dispute resolution needed if the airline denies your claim.

Additionally, there are five notable airlines that have a strong reputation for compensating customers fairly in case of delays.

Here’s a quick look at them:

  1. Lufthansa – Lufthansa offers a maximum compensation of 600 Euros, which varies according to the duration of the delay. In addition, passengers are entitled to a full refund if their flight is delayed for five or more hours, or if the airline is unable to provide alternative travel arrangements.
  2. Air France – Air France is one of those select few that are eager to reach settlements with passengers who were affected by their flight delays without dragging cases to court. And they often accept compensate even when their flights were slightly delayed or when their connections were missed due to an overbooked flight on their part, not due to weather issues or air traffic control decisions.
  3. KLM – KLM allows customers to claim up to €600/£530 in EU261 compensation per person and pays promptly without dragging things out too much unless something abnormal takes place, such as staff strikes or airport closure due to bad weather conditions during winter, which can delay payments significantly until a resolution is reached.
  4. British Airways – The airline is known for having some of the most generous and prompt compensation policies among European-based airlines with delayed flights leading to more than two hours of delay or missed connections.
    Finnair – Finnair may have stringent rules about what qualifies as a flight delay, but it compensates generously when such delays do occur and offers food vouchers as well as hotel stays if needed in addition to financial compensation.

Was your flight delayed? You may be eligible for compensation

Has your flight been delayed for more than 3 hours or even canceled? Don't worry, you may be eligible for compensation up to 600€ under the EU Regulation 261/2004.

Check if You're Eligible

We offer "No Win - No Fee" Services, so claiming is Risk-Free!

Which is the best company to claim flight delay compensation?

ClaimFlights is the best flight delay claim company when it comes to the payout after their 25% service fee. Through ClaimFlights, you could get 75% of the receivable compensation.

The following table gives you a direct comparison of flight delay compensation claim companies.

Your payout* (as Flight Delay Compensation)

for less than 1500 km for 1501 to 3500 km for more than 3500 km
ClaimFlights 187.50 € 300 € 450 €
Flightright 125.75 € 201.20 € 301.80 €
AirHelp 125 € 200 € 300 €
ClaimCompass 125 € 200 € 300 €
SkyRefund 125 € 200 € 300 €

* Source: Price comparison of flight delay claim companies, as of 8th August 2023.

Frequently Asked Questions

What if I’m flying with a budget airline?

The same EU 261 regulation applies to all airlines, no matter what type they are. That means you could be entitled to compensation even if you’re flying with a budget carrier—it’s just up to you to make sure you know what your rights are and how to claim them.

How do I find out which airline is responsible for my flight?

If your flight was delayed during a transfer between two airlines, there could be two different responsible airlines. It’s best in this situation to send claims for both carriers separately or have an expert handle it for you.

What types of delay are covered?

Delays for flights departing from Europe and arriving in Europe, as long as they’re longer than three hours, typically qualify under EU 261 legislation.

Is the amount of compensation always the same?

No—the amount of compensation can vary depending on the distance flown and the length of delay suffered by passengers.

Flight delays are split into three categories based on their length: three hours or more (€250 – €400 / pax), and four hours or more (€600 / pax). The exact amount varies based on the distance traveled and the length of the delay.


Years after the EU 261 rule was first implemented, these 5 airlines are leading the way in having the best compensation policies for flights that are delayed or canceled. Whether it be providing alternative flights, meals, refreshments, or accommodation, they take care of their customers and ensure they’re looked after.

These airlines understand that the air travel industry is not perfect and that issues can arise at any time, so they provide people with the support they need when things don’t go according to plan. It pays to know who to fly with if you ever experience flight delays.

No matter which airline you choose to fly with, always remember that if your flight is delayed or canceled, ClaimFlights can help you get the compensation you deserve. With our experienced team on your side, you can rest assured that you’ll get the money owed to you in no time.

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