Rights for Flights Delayed or Cancelled Due to Technical Issues

When Technical Glitches Ground Your Plans: Flight Delays Explained

Flight delays can be incredibly frustrating, especially when they disrupt carefully planned itineraries and cause inconvenience to travelers.

While various reasons can lead to these delays, one of the most prevalent is technical glitches.

In today’s world, characterized by technological advancements and interconnectivity, airplanes rely significantly on intricate technological systems to ensure safe and efficient flights.

Why Do Technical Glitches Cause Flight Delays?

Safety is a paramount concern in the aviation industry. Technical glitches, no matter how minor they seem, can pose potential risks. As such, airlines have protocols in place to address and resolve them before a flight can proceed. This dedication to passenger safety, while essential, often results in flight delays.

What are the Technical Reasons?

Technical reasons can range from minor software issues to significant mechanical failures. They might involve problems with the airplane’s navigation, communication, or any other integral system. Other times, they could be linked to the aircraft’s physical components like engines, tires, or wings. In all instances, the emphasis is always on resolving the problem to ensure the utmost safety.

How Can You Prepare for a Flight Delay?

Being caught in a flight delay can be a daunting experience, especially if you’re unprepared. However, with a few proactive steps, you can make such unexpected situations more bearable. Here’s an elaborate guide on how you can be better prepared for potential flight delays:

Stay Updated

  • Regular Monitoring: Start checking your flight’s status a few days before departure. As the day approaches, increase the frequency of your checks. Many airlines also offer SMS or email notifications for changes in flight status.
  • Use Technology: Numerous mobile apps can help monitor flights in real-time. These apps can notify you of any potential delays, giving you ample time to adjust your plans accordingly.
  • Contact Customer Service: If you see a significant change or are unsure about the status updates, it’s always a good idea to call the airline’s customer service for clarity.

Travel Insurance

  • Choosing the Right Policy: While shopping for travel insurance, ensure it covers flight delays. Such coverage typically provides compensation for unplanned accommodation, meals, and sometimes even alternate transportation.
  • Understanding the Terms: Familiarize yourself with the specifics of your policy. Some might offer immediate compensation, while others might have a waiting period after the delay is announced.
  • Document Everything: In case of a delay, keep all receipts and necessary documentation. This will make the claim process smoother.

Stay Calm and Patient

  • Mental Preparedness: Always approach travel with the mindset that unforeseen events, like delays, can occur. This mental framing can make the experience less stressful.
  • Utilize Waiting Time: Instead of viewing the delay as wasted time, see it as an opportunity. You could catch up on work, read, or explore the airport amenities.
  • Engage in Relaxation Techniques: Simple breathing exercises or meditation can help reduce the stress of waiting.

Know Your Rights

  • Educate Yourself: Before traveling, especially internationally, research the flight delay rights in your destination country. For instance, EU Regulation 261/2004 outlines compensation for delays in European Union countries.
  • Documentation: Always keep a copy of your ticket and any other related documents. If your flight gets delayed, these can be crucial in filing a claim.
  • Flight Delay Compensation Companies: In case you’re unsure about the process or feel you might be eligible for compensation, firms like ClaimFlights can guide and assist you in understanding and claiming your rights.

By being proactive and prepared, you can transform the frustration of a flight delay into a more manageable and sometimes even productive experience.

Experiencing a flight hiccup? EU law could be your ticket to compensation. Uncover No Win No Fee claim companies offering top-tier payouts – your entitlement!

Causes of Flight Delays Due to Technical Reasons

Flight delays due to technical reasons are not just inconveniences but necessary precautions taken by airlines to ensure passenger safety. It’s essential to understand these technicalities to appreciate the measures taken. Here’s a deeper dive into the causes of such delays:

Software Malfunctions

  • Complex Systems: Modern aircraft rely heavily on intricate software systems. Everything from navigation and communication to in-flight entertainment is driven by specialized software.
  • Potential Impacts: A malfunction in any of these software systems could compromise flight safety. For instance, a navigation software glitch might provide incorrect coordinates, or a communication breakdown could make it difficult for the pilot to communicate with air traffic control.
  • Immediate Response Required: The moment a software malfunction is detected, the plane is often grounded. Engineers and technicians then work to rectify the issue, ensuring that the flight can proceed safely.

Equipment Failures

  • Variety of Components: An airplane is a complex machine with thousands of parts working together. Engines, brakes, landing gears, lights, and hydraulics are just a few of the myriad components.
  • Significance of Each Part: Every component, no matter how small, has its role. For instance, while engines are the heart of the plane, even something as seemingly insignificant as a faulty cabin pressure system can be dangerous at cruising altitudes.
  • Thorough Inspections: When any part is suspected of not functioning correctly, it necessitates an immediate inspection. Depending on the severity of the issue, repairs or replacements might be required, leading to delays.

Routine Checks Finding Issues

  • Scheduled Maintenance: Aircraft undergo routine maintenance checks at specific intervals, which could be based on flight hours, number of takeoffs and landings, or calendar days. These checks are comprehensive and range from superficial examinations to complete aircraft overhauls.
  • Issues Unearthed: During these checks, issues that weren’t apparent during regular operations might come to light. This could be anything from wear and tear of parts to potential software vulnerabilities.
  • Safety First: Even if a plane is scheduled to fly, discovering an issue during a routine check means it won’t take off until the problem is resolved. This approach, while causing delays, prioritizes safety over punctuality.

Understanding the intricacies of these technical delays underscores the significance of safety in the aviation industry. While they may disrupt travel plans momentarily, they are critical steps taken to ensure that every flight is as safe as possible for its passengers.

Was your flight delayed? You may be eligible for compensation

Has your flight been delayed for more than 3 hours or even canceled? Don't worry, you may be eligible for compensation up to 600€ under the EU Regulation 261/2004.

Check if You're Eligible

We offer "No Win - No Fee" Services, so claiming is Risk-Free!

Which is the best company to claim flight delay compensation?

ClaimFlights is the best flight delay claim company when it comes to the payout after their 25% service fee. Through ClaimFlights, you could get 75% of the receivable compensation.

The following table gives you a direct comparison of flight delay compensation claim companies.

Your payout* (as Flight Delay Compensation)

for less than 1500 km for 1501 to 3500 km for more than 3500 km
ClaimFlights 187.50 € 300 € 450 €
Flightright 125.75 € 201.20 € 301.80 €
AirHelp 125 € 200 € 300 €
ClaimCompass 125 € 200 € 300 €
SkyRefund 125 € 200 € 300 €

* Source: Price comparison of flight delay claim companies, as of 8th August 2023.

Mitigating Flight Delays Due to Technical Reasons

Airlines and engineers are continuously working to reduce the chances of technical glitches. This includes regular maintenance, updating software, and ensuring that backup systems are in place. Moreover, airlines invest heavily in training their staff to handle such situations efficiently, thereby minimizing the delay time.

As per sources, you may also be eligible for a refund, including a refund for all optional fees linked with the purchase of your ticket like baggage fees or seat upgrades.

It’s worth noting that more than one-third of passengers (34 percent) have mentioned they wouldn’t book another ticket with an airline after experiencing a technology-related service disruption. Hence, it’s in the best interest of airlines to rectify these issues promptly.

(Source: https://www.forbes.com/sites/christopherelliott/2018/09/30/flight-delayed-because-of-a-technology-issue-better-get-used-to-it/)


While technical issues causing flight delays can be distressing, passengers should remember that these decisions are made with their safety in mind. However, it’s crucial to be aware of your rights. In specific situations, such as when the delay follows EU Regulation 261/2004 due to technical reasons, passengers may be entitled to flight delay compensation.

If you’ve experienced a flight delay due to technical reasons, consider claiming your delayed flight with ClaimFlights. It can help you understand and execute your rights, ensuring that inconveniences faced are compensated appropriately.

Pramod Ram

Pramod Ram

Digital Marketing Strategist

Pramod Ram heads the Online Marketing and Content Marketing Team at Claim Flights GmbH. He loves to travel, read books, watch movies and do intensive research.

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