What to Do When You Encounter a Flight Delay Due to a Technical Fault

If your flight was delayed or canceled due to technical problems, don’t let the inconvenience go unaddressed! You may be entitled to receive flight compensation of up to €600 per passenger, so take action now.

You’ve done the planning, packing, and checking in, eagerly waiting for the moment when you finally reach your destination. That is until it hit you, the dreaded flight delay.

The annoyance of flight delays can be made worse when the cause of it was due to a technical issue with your airplane.

When you arrive late to your destination, you may be entitled to flight delay compensation under EU Regulation 261/2004.

We know that dealing with the airlines can be a headache and that’s why we’re here to help guide you through understanding what technical issues are covered by this Regulation. How to go about claiming compensation if your flight is delayed or canceled due to a technical fault.

Read on for our step-by-step guide on what to do in such cases.

Tips When Making a Claim for Flight Delay Compensation Due to a Technical Fault

Dealing with a flight delay due to a technical fault can be incredibly frustrating for travelers. But the good news is that the European Union has regulations in place that require commercial airlines to compensate passengers for their inconvenience.

The process of claiming flight delay compensation due to a technical fault can be lengthy and complex, but it is doable.

Here are a few tips that can help make the process smoother:

  • Check what the flight delay compensation rules are in the country where you’re departing from, or arrived to.
  • Collect evidence such as boarding passes, receipts of any expenses incurred because of the delay or cancellation, and communication between you and the airline.
  • Contact the airline’s customer service or file an online claim with your airline, referencing EU law where appropriate.
  • Keep records of your correspondence and all documents related to your case.
  • Make sure you’re aware of deadlines and other applicable requirements for filing a complaint against an airline in your jurisdiction.
  • Consider seeking legal help if necessary.

Flight Delayed Due to a Technical Defect, Here’s All You Need to Know

When a flight delay is caused by a technical defect, you’re entitled to certain rights as outlined in the EU Regulation. Depending on how long you were delayed, you may be eligible for compensation ranging between €250 and €600 per passenger.

It might seem like a stressful scenario when your flight is delayed due to a technical defect—but there are some steps you can take to ensure that your rights are protected. Here’s what you need to do:

  • Contact the airline first. You’ll be able to find out if they have any compensation available and what actions they have taken or plan to take in order to make up for the delay.
  • Ask for written proof of the reason for the delay (this can include a written statement from the airline). This will be useful if you decide to seek compensation later on.
  • Keep all important documents safe, including your boarding pass, ticket stubs, and any other evidence. You’ll need these if you decide to pursue legal action or make an official complaint against the airline.

By following these steps, you can protect your rights as an air passenger and get compensated quickly and easily if something goes wrong with your flight due to a technical fault.

Can I Claim For Hidden Manufacturing Defects?

If you think your delay might have been caused by an unseen mechanical or manufacturing fault within the plane, you may be entitled to compensation. These faults include electrical wiring issues, faulty engine software, and even certain models of aircraft having design flaws that later cause technical problems.

If the defect is not related to the airline’s maintenance procedures, then they are liable for the flight delay. In this case, you should submit a claim to the airline directly, as they will have engineers on hand to assess your case and determine if a manufacturing defect is truly to blame.

Many airlines are now also open to negotiating with passengers instead of taking them to court; this could be a great way for you to get compensated quickly and fairly without having a long legal battle.

If you’d prefer some expert help with your case, a company like ClaimFlights can assist you in enforcing your rights. They specialize in helping those affected by flight delays due to technical faults successfully receive their compensation and don’t ask for any payment upfront.

As such, they can provide legal advice on what steps need to be taken and even represent your claim if necessary – making sure that every effort is made to get the compensation you deserve.

In Which Situations Does a Technical Defect Apply?

If you experience a flight delay due to a technical fault, you might be eligible for compensation. But what exactly does that mean?

A technical defect covers instances when an aircraft has a mechanical failure, interruption of systems, or an issue that compromises the safety of passengers or crew.

So, what types of technical faults qualify? Here are some examples:

  • Malfunctioning aircraft engines
  • Electrical problems
  • Mechanical issues such as damaged control systems
  • Instrument failure like faulty navigation equipment
  • Failed air conditioning system
  • Broken landing gear
  • Fuel leaks

No matter the case, if a technical fault was the cause of your flight delay or cancellation, you may be entitled to compensation. That’s why it pays to be informed of your rights, and ClaimFlights can help you every step of the way as you work to get what’s owed to you.

Are The Technical Problems Considers as Extraordinary Circumstances?

You might be wondering, can technical issues be considered extraordinary circumstances? The simple answer is no. Usually, airlines will try to get away with blaming the delay or cancellation on a technical fault and claiming that it allows them to avoid paying compensation.

However, they must prove that they took preventive measures to keep their aircraft safe and operational. If they can’t do that, then you are fully entitled to claim flight delay compensation due to technical issues.

Just remember that for you to qualify for compensation, the disruption should have:

  1. Lasted more than 3 hours on flights of 1,500 km or less; or
  2. Lasted more than 4 hours on flights of 3,500 km or more;
  3. Caused you to arrive at your final destination 3 hours later than the originally scheduled arrival time

If your flight was delayed or canceled due to a technical issue and your flight meets the above criteria, then you should definitely contact the airline or a claim company that can help you with your flight claim and makes sure your rights are respected.

How to Claim Flight Delay Compensation Due to Technical Fault

If your flight has experienced a delay due to a technical fault, you need to know that you are entitled to receive compensation for the disruption. It is the responsibility of the airline to provide you with some sort of compensation, whether it be a refund or a voucher.

To claim your compensation, there are certain steps you should take:

  1. Research your flight’s legal rights and entitlements as well as what the airline has stated in its terms and conditions.
  2. Gather detailed evidence such as receipts for any expenses incurred because of the delay.
  3. Fill out any complaints forms provided by the airline or contact customer service if none is available.
  4. Speak to an online claims agent like ClaimFlights who can help guide you through the process and manage your claim from start to finish.
  5. Dispute any decisions made by the airline if you do not agree with them and make sure to provide evidence for your case if applicable.

Taking these steps will ensure that you receive fair compensation for any delays caused by technical faults, enabling you to enjoy your flight knowing that all necessary arrangements have been made in advance!

Was your flight delayed? You may be eligible for compensation

Has your flight been delayed for more than 3 hours or even canceled? Don't worry, you may be eligible for compensation up to 600€ under the EU Regulation 261/2004.

Check if You're Eligible

We offer "No Win - No Fee" Services, so claiming is Risk-Free!

Which is the best company to claim flight delay compensation?

ClaimFlights is the best flight delay claim company when it comes to the payout after their 25% service fee. Through ClaimFlights, you could get 75% of the receivable compensation.

The following table gives you a direct comparison of flight delay compensation claim companies.

Your payout* (as Flight Delay Compensation)

For less than 1500 km For 1501 to 3500 km For more than 3500 km
ClaimFlights 187.50 € 300 € 450 €
Flightright 125.75 € 201.20 € 301.80 €
AirHelp 125 € 200 € 300 €
ClaimCompass 125 € 200 € 300 €
SkyRefund 125 € 200 € 300 €

* Source: Price comparison of flight delay claim companies, as of 27th May 2021.

How Long do I have to Claim Compensation according to EC 261/2004?

You’re probably wondering how long you have to file for compensation after encountering a flight delay due to a technical fault. It varies from country to country, in Germany the time period is three years.

But here’s the thing—even though you technically have three years to file for your claim, it’s important to act fast. The longer you wait, the harder it will be for you to get satisfactory results—not only because evidence may be harder to collect down the line, but also because airlines tend to become more resistant with time when they face claims.

Filing as quickly as possible can work in your favor, as banks and credit card companies are legally obligated by law to provide details of the transactions so that the claim can be processed correctly. It’s also possible that airlines will acknowledge flights quickly and process them during checks if they happen soon after they’re taken.

Finally, remember that if your flight delay was over three hours, you are eligible for compensation depending on the distance flown and the length of the delay. In such cases, make sure you use a service like ClaimFlights which is specialized in providing flight delay compensation to maximize your chances of getting good results with no hassle!

What Will Happen After You Submit a Claim?

Once you’ve submitted your claim, you can sit back and relax and ClaimFlights will take it from there. The process of getting compensation for a technical fault flight delay is as follows:

  1. ClaimFlights team reviews each claim carefully to make sure that your airline is liable for the flight disruption under the EU Regulation 261/2004.
  2. ClaimFlights then submit the dispute against the airline, detailing what happened on the day of the incident and why it was their responsibility.
  3. The airline then has 60 days to respond to its dispute, either by sending a rejection letter or (hopefully) agreeing to compensation.
  4. If they agree to compensation, ClaimFlights after deducting their 25% success fees, transfer the amount directly into your bank account within a few days from when they received it from the airline.
  5. If they reject it, ClaimFlights legal team will review their response and decide whether they should proceed with legal action against them in court or an alternative dispute resolution (ADR) system, small claims court, etc.
  6. Finally, if the case goes to court or the ADR panel and they rule in favor of you – They email you with further instructions on how to receive your compensation award quickly and without stress!

No matter what happens, ClaimFlights is there to ensure that every step along that journey is as smooth as possible – so you don’t have anything to worry about!


In conclusion, when you encounter a flight delay due to a technical Fault, your right to compensation should not be dismissed. Depending on the EU country, distances, and other variables, you could be entitled to up to €600 in compensation.

To ensure you receive what you are rightly owed, use the services of a specialized compensation agency like ClaimFlights, or take your claim to court. Weigh your options, and don’t be afraid to stand up for your rights as a passenger.

Remember, delays happen and sometimes we have to accept the inconvenience. But when the airline is responsible, proper compensation should be paid.

Don’t let the airline get away with pocketing your money and refusing to pay what you are entitled to. Seek justice and get the compensation due you.

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Was your flight delayed? You may be eligible for compensation

Has your flight been delayed for more than 3 hours or even canceled? Don't worry, you may be eligible for compensation up to 600€ under the EU Regulation 261/2004.

Check if You're Eligible

We offer "No Win - No Fee" Services, so claiming is Risk-Free!

We help in many languages - ClaimFlights International Websites