The Simple Way to File an EU Claim Against Airlines

Have you ever experienced a delayed, canceled, or overbooked flight while traveling in the EU? If so, you may be entitled to financial compensation under EU Regulation 261/2004.

Have you ever had a flight delayed, canceled, or overbooked? If your answer is yes, you’ll know the inconvenience that comes with it—it can put a real damper on your plans. The good news is that you may be due some compensation from the airline according to EU regulations. The bad news? Trying to file an EU claim against airlines can be a complicated and lengthy process.

That’s where ClaimFlights comes in. We are here to make the claim process easy for you. We make sure that our clients will get the compensation they deserve under EU Regulation 261/2004.

In this article, we’ll break down how to file an EU claim against airlines—you don’t need to be a lawyer or an expert in regulations to do it! With just a few simple steps, you can have your case ready and submit it directly with ClaimFlights. Keep reading to find out how!

What are your rights under EU Regulation 261/2004?

In the event of a delay or cancelation, passengers are entitled to reimbursement or rerouting (i.e., a refund and an alternate flight). In addition, if the delay lasts more than two hours, airlines are obligated to provide meals and refreshments as well as accommodation.

Those passengers who experience denied boarding can also request reimbursement and be given assistance while they wait for the next available flight. The amount of compensation depends on the distance of the journey – anything from €250 to €600 per delayed passenger.

The EU regulation applies even if your airline is not based in Europe, as long as your origin or destination is within Europe. So far, under this regulation, more than 5 million passengers have received monetary compensation from their airlines.

Who Is Eligible to Make an EU Claim for a Flight Disruption?

Do you feel like you’ve been wrongfully inconvenienced due to a flight disruption? You may be eligible to file an EU claim with any airline.

According to EU Regulation 261/2004, passengers who have experienced a flight delay, cancelation, or overbooking are eligible to make an EU claim for compensation under certain conditions.
To be eligible, your flight must have been within the European Union or between a non-EU country and the EU. Your airline must also be an EU-based carrier and your travel must have taken place either within the past 3 years.

Finally, if your flight was canceled due to extraordinary circumstances beyond your carrier’s control (i.e., extreme weather conditions), you, unfortunately, will not be eligible for EU compensation claims.

However, there are other regulations in place that may still entitle you to some amount of reimbursement—such as EC Regulation 889/2002 which requires airlines to reimburse passengers for lost luggage, and EC Regulation 1107/2006 which requires compensation for denied boarding cases.

What Reimbursement Can Passengers Expect for a Delayed or Canceled Flight?

Filing an EU claim with ClaimFlights is not just convenient, but passengers can expect to receive some reimbursement. The amount of compensation you may be entitled to in the event of a delayed, canceled, or overbooked flight will depend on the flight distance and situation.

For instance, for a flight within the EU, you may be entitled to up to €600 depending on the length of the delay and where you’re traveling to. For long-haul flights departing from Europe, passengers may be able to collect up to $700 USD depending on the distance they were flying and how long they were delayed.

In any case, it’s important to note that filing an EU claim is not just about compensation (although that’s a nice bonus). Filing with ClaimFlights also means that airlines are held accountable for their lack of service or delayed service, which is especially important for those who have been negatively impacted by an airline’s negligence or incompetence.

How to Collect Evidence for and File an EU Claim

In order to file a successful EU claim, you need to collect some evidence: your flight tickets, boarding passes, and receipts for any expenses you’ve incurred due to your delayed or canceled flight like meals, refreshments, and accommodation.

Here’s how you can submit a successful EU claim with ClaimFlights:

  1. Start by entering your flight information onto the ClaimFlights website.
  2. Gather the necessary documents which prove that your flight was canceled or delayed without any reasonable cause.
  3. Submit the documents together with the claim form to ClaimFlights’s customer service team online or via email.
  4. Leave it up to our claims experts to handle all communication with the airlines on your behalf – they are experienced in submitting EU claims and understand all of the relevant legal requirements and regulations concerning compensation for delays and cancelations.
  5. You will receive an update as soon as your compensation is successfully claimed – and can expect up to €600 per person for flights delayed by more than three hours within Europe!

Did you know that there are legal resources available to help dispute a denied EU flight compensation claim? ClaimFlights is there to provide guidance and support every step of the way, so don’t hesitate to reach out for help if your situation isn’t resolved.

Generally speaking, travelers who file a complaint against an airline (under the EU 261 regulation) have the opportunity to dispute their denied claim through three main legal stages.

Stage 1

The first stage involves appealing the airline’s decision to deny your compensation through the Civil Aviation Authority that oversees air transportation in your country. These organizations often have online forms available so you can start this process quickly and easily.

Stage 2

If your appeal isn’t successful, it’s possible to take the dispute to a small claims court or tribunal. At this stage, they may require more evidence or documents involving your case, such as travel documents, receipts, or ticket confirmation. With this proof in hand, you can proceed with submitting an appeal form and summons documentation.

Stage 3

The last step would be taking legal action against your airline and filing a lawsuit with court. You will be responsible for all court filing fees and any lawyers fees associated with filing a lawsuit against an airline carrier.

How ClaimFlights Can Help With an EU Flight Delay Claim

Having to file an EU flight delay claim can seem like a complicated process, but ClaimFlights is here to make it easier for you. With our simple three-step process, you can have your claim submitted quickly and professionally.

The first step is for you to enter your flight details into our system. We’ll take a look to see if your flight qualifies under the EU 261 rule. You’ll also be able to indicate how much compensation you’re entitled to based on the duration of the delay or cancelation.

The second step is gathering evidence like ticket stubs, boarding passes, and other documents that show proof of cancelation or delay. Once these are verified, we move on to the third step: submitting your claim.

At ClaimFlights, we’ll take care of doing all the required legwork for filing an EU claim against any airlines—all you have to do is provide us with the necessary information and documentation, and we’ll handle everything else for you!

We’ll check through all applicable rules and regulations so that your claim submission is compliant with EU regulations as well as any local laws in place at the time of filing. Plus, our team follows up regularly with every airline until your case is resolved—so you can rest assured that you won’t have to worry about any delays in getting compensated for delays!

Was your flight delayed? You may be eligible for compensation

Has your flight been delayed for more than 3 hours or even canceled? Don't worry, you may be eligible for compensation up to 600€ under the EU Regulation 261/2004.

Check if You're Eligible

We offer "No Win - No Fee" Services, so claiming is Risk-Free!

Which is the best company to claim flight delay compensation?

ClaimFlights is the best flight delay claim company when it comes to the payout after their 25% service fee. Through ClaimFlights, you could get 75% of the receivable compensation.

The following table gives you a direct comparison of flight delay compensation claim companies.

Your payout* (as Flight Delay Compensation)

for less than 1500 km for 1501 to 3500 km for more than 3500 km
ClaimFlights 187.50 € 300 € 450 €
Flightright 125.75 € 201.20 € 301.80 €
AirHelp 125 € 200 € 300 €
ClaimCompass 125 € 200 € 300 €
SkyRefund 125 € 200 € 300 €

* Source: Price comparison of flight delay claim companies, as of 8th August 2023.

Conclusion

All in all, the process of filing an EU Claim with any airline isn’t very difficult. You just have to have all the required documentation and the right information to initiate the process. With the help of ClaimFlights, you can easily and quickly navigate the process, ensuring you get the compensation you are entitled to after suffering through an inconvenient flight delay. Don’t be afraid to take advantage of the services they provide!

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Was your flight delayed? You may be eligible for compensation

Has your flight been delayed for more than 3 hours or even canceled? Don't worry, you may be eligible for compensation up to 600€ under the EU Regulation 261/2004.

Check if You're Eligible

We offer "No Win - No Fee" Services, so claiming is Risk-Free!

We help in many languages – ClaimFlights International Websites