Missed Flight Connections? Your Rights to Compensation

When Airlines Compensate: Uncovering Missed Flight Connection Rights

Sometimes life throws us unexpected events, like a mechanical delay or a monster traffic jam at the airport. It’s unfortunate, but it happens.

What makes these inconveniences even worse is when airlines don’t provide solutions or compensate passengers for the disruption they caused.

In this article, we’ll discuss what rights you have when it comes to airline compensation when you miss your flight connection and how ClaimFlights can help you get justice and the reimbursement you deserve. So let’s get started!

Understanding EU Flight Delay Rules

If you’ve ever been stranded at an airport due to a missed flight connection, you know how frustrating it can be. Fortunately, under EU law, airlines are required to compensate passengers for this inconvenience.

So what exactly do these rules say?

Firstly, if the missed connection is within the same airline and with a minimum wait time of two hours, the airline must provide meals or snacks, and drinks. They must also cover your phone calls or internet access fees incurred while waiting for your rerouted flight. Of course, you are also entitled to compensation when the delay exceeds three hours or more.

Airlines should also take reasonable measures to make sure that passengers shouldn’t face any inconvenience. This includes providing hotel accommodation as well as transportation between the airport and hotel when required – all at no cost. It’s also worth noting that some airline companies may have additional terms of service regarding missed flight connections that may entitle you to additional rights not included in EU law.

Compensatory Rights for Missed Flight Connections

If you’ve ever missed a flight connection, you know the hassle that comes with rebooking and arranging for alternative transportation. Airlines are sometimes understanding and will provide relief in the form of compensation – so it’s worth knowing your rights as a passenger when it comes to claiming compensation for a missed flight connection.

Here are your compensatory rights when your flight connection is missed:

  • The airline may be obligated to cover all necessities, such as meals, refreshments, lodging, and transportation necessary to reach your destination.
  • If their negligence caused the delay or cancelation of your connecting flight, airlines are required to reimburse any additional expenses incurred due to the late arrival of flights. This includes costs such as additional hotel stays, meals, taxi fares, or other forms of transport.
  • If the delay or cancelation was caused by something within their control (e.g., strikes or late departures) then they may be obligated to provide a full refund for tickets purchased with them even if it’s beyond their control (e.g., external factors like weather).

So before you accept any alternative arrangements from an airline in response to a missed flight connection, make sure to review your rights as a passenger first!

How to File a Claim if Your Flight Connection Is Missed

If your flight connection is missed due to no fault of your own, you may be entitled to compensation. Most European airlines operate under the EC Regulation 261/2004 which dictates that customers must be compensated for disruptive flight connections.

If To get the compensation you deserve, you’ll need to file a claim. Here’s how you can do it:

  • Find out which airline was responsible for your missed connection—this will depend on whether the airlines are partners or not, or if it was a multi-sector flight.
  • Gather supporting documents such as boarding passes, proof of expenses caused by the delays, and proof of arrival at your destination several hours after your scheduled arrival time.
  • File a claim with the airline in question and attach relevant documents. If denied, you can also try taking matters forward with a reputable claim company like ClaimFlights which will take care of this process on behalf of stranded passengers, ensuring their rights for fair compensation are met on time and according to EU law.


Compensatory Rights for Damages From Missed Flight Connections

When you miss a connecting flight due to an airline’s fault, you have the right to claim compensation. There are several rights that you have according to the EU Regulation 261/2004. These include entitlements to:

  1. Reimbursement of reasonable expenses already made
  2. Assistance in the form of meals, refreshments, and communication facilities
  3. Hotel accommodation when necessary
  4. Transportation to your final destination
  5. Compensation as per EU law, depending on your travel distance and delay duration

At ClaimFlights, we can help you understand if you’re eligible for reimbursement according to EU 261 guidelines, calculate the amount of compensation owed and manage the whole process from start to finish. So if you’ve missed a connecting flight due to an airline’s fault and would like help claiming compensation for damages, get in touch today!

Airline Obligations and Responsibilities in Case of Missed Connections

You may not know this, but airlines have certain obligations and responsibilities they must follow in case of a missed connection. And, depending on the circumstances of your particular flight, you may be able to claim compensation for a missed connection.

Generally speaking, airlines can be held responsible for missed flight connections if:

  1. The same airline is responsible for both flights.
  2. The arrival time of the first flight was delayed by more than three hours and the delay was caused by something within the airline’s control (e.g., overbooking, poor maintenance, or technical problems).
  3. Your ticket was booked as part of one trip (i.e., a round trip) or included a “travel waiver” or similar clause that allows you to travel on consecutive days without a specified return date.

Moreover, if you miss your connecting flight due to an issue within the airline’s control (e.g., a canceled flight), then it’s likely that you are entitled to claim compensation for any additional expenses incurred from having to find alternative travel arrangements (e.g., accommodation and transport) that enable you to reach your destination on time.

ClaimFlights handles all aspects of filing a EU261 claim so that you receive your deserved compensation hassle-free!

Claiming for Financial Losses Resulting From Missed Flight Connections

You might not know this, but you might be entitled to financial compensation if you miss your flight connection — and that’s something ClaimFlights can help with.

When airlines fail to ensure a timely connecting flight and the passenger is forced to extend their journey, they can add extra costs such as an additional night out of town or money spent on alternate transport.

Until now, these extra costs have not been addressed when claiming compensation for a delayed flight – but an EU court ruling in July 2019 now also entitles you to claim for these financial losses resulting from a delayed or canceled flight connection.

ClaimFlights knows the process involved in claiming compensation and through their expertise, they are able to help passengers claim for all the losses they incurred due to their missed flight connection.

Was your flight delayed? You may be eligible for compensation

Has your flight been delayed for more than 3 hours or even canceled? Don't worry, you may be eligible for compensation up to 600€ under the EU Regulation 261/2004.

Check if You're Eligible

We offer "No Win - No Fee" Services, so claiming is Risk-Free!

Which is the best company to claim flight delay compensation?

ClaimFlights is the best flight delay claim company when it comes to the payout after their 25% service fee. Through ClaimFlights, you could get 75% of the receivable compensation.

The following table gives you a direct comparison of flight delay compensation claim companies.

Your payout* (as Flight Delay Compensation)

for less than 1500 km for 1501 to 3500 km for more than 3500 km
ClaimFlights 187.50 € 300 € 450 €
Flightright 125.75 € 201.20 € 301.80 €
AirHelp 125 € 200 € 300 €
ClaimCompass 125 € 200 € 300 €
SkyRefund 125 € 200 € 300 €

* Source: Price comparison of flight delay claim companies, as of 8th August 2023.


ClaimFlights help you take the hassle out of filing for compensation for a missed flight connection. It’s important to remember that the airline does owe its passengers compensation if a flight is delayed or canceled – and sometimes, even if the connection is missed.

The key is in knowing your rights and being able to back them up with evidence. Don’t let the airline get away with not offering you a reasonable amount of compensation – be sure to use ClaimFlights to make sure you’re getting the compensation you deserve.

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Was your flight delayed? You may be eligible for compensation

Has your flight been delayed for more than 3 hours or even canceled? Don't worry, you may be eligible for compensation up to 600€ under the EU Regulation 261/2004.

Check if You're Eligible

We offer "No Win - No Fee" Services, so claiming is Risk-Free!

We help in many languages – ClaimFlights International Websites