Uncover The Reason For Flight Delays - A Step-by-Step Guide

Uncovering the Reason for Flight Delay A Step-by-Step Guide

Uncover the reason for flight delays and obtain compensation with this step-by-step guide. Learn how to fill out the claim form and get the compensation you deserve.

Do you ever feel like your flight is delayed longer than it should be? Are the airline staff standing around, unsure how to tell you what’s going on? Have hours passed, leaving you stranded in an airport with no idea why?

It’s easy to get frustrated with endless waiting. But don’t lose hope just yet – help is here! Here at ClaimFlights, we work every day to help passengers in these situations claim their rights and receive compensation for delayed or canceled flights.

We recognize your time is valuable, so let’s make this as quick and easy as possible. In this article, we’ll provide a step-by-step guide to uncovering the reason for flight delays. Then, we’ll tell you how ClaimFlights can help you make the most of your experience and get back into the air as soon as possible!

Finding the Reason for Flight Delays

Have you ever been stuck in an airport for hours waiting for a delayed flight? It can be a dreadful experience, especially if the cause of the delay remains unknown or if no one can tell you when your flight will finally take off. One of the first steps to finding out why your flight was delayed is to obtain and review your Flight Delay Report.

The Flight Delay Report is provided by the airline and contains critical information about the flight and its delay, such as:

  • An explanation of why your flight was delayed.
  • The length of the delay.
  • Weather conditions at other airports on the same day.
  • Details of any mechanical failures or crew availability issues that were involved in causing the delay.
  • Whether or not other flights operated by that airline on the same day experienced similar problems.

Having this data is essential to requesting compensation, so it’s important that you take time to review each item in your Flight Delay Report to ensure accuracy. You’ll be glad you did it when it comes time to file a claim!

Knowing Your Air Passenger Rights

It’s normal to feel helpless after a flight delay, but you don’t have to accept it – knowing your air passenger rights puts you in the driver’s seat. Depending on how long the delay is, and a few other factors, including the distance of the flight and the reason for the delay, you may be eligible for compensation.

Your Rights:

  • Delay of more than 2 hours: You’re allowed to request meals and refreshments.
  • Delay of more than 5 hours: You can request a full refund or a substitute flight as well as overnight accommodation if necessary due to the delay.
  • Canceled Flights: You have a right to an alternate flight without any additional costs, or the option to receive a full refund.

Knowing your air passenger rights helps you take ownership of your situation, so if you’re ever stuck in an airport waiting for your plane to take off, turn that feeling of frustration into action by reviewing your rights as an air passenger and making sure they are respected.

Gather Evidence of Your Delayed Flight

If you find yourself on the wrong side of a delayed flight, don’t waste your time in despair – it’s time to take action. Gathering evidence that proves the flight was delayed is essential for filing a successful claim for compensation.

To do this, you can turn to several resources, including:

  • Flight tracker websites and apps (e.g. Flightradar24)
  • The flight’s official website and app
  • The airport website or app (for delays at the gate or on the tarmac)
  • Social media (look for online discussions between airlines and customers)

These resources can provide you with information such as arrival and departure times, how long the delay was, and other useful data. For example, if your flight was diverted due to bad weather, many times this would be reported on various airline and airport-run social media accounts. Having as much information as possible – including what caused the delay – is key to a successful claim later on in the process.

Contact Your Airline and Start a Claim

So, you’ve identified the cause of your flight delay – now it’s time to contact your airline and start a claim. The good news? ClaimFlights has made claiming flight compensation easier than ever before.

Rather than spending hours on the phone trying to figure out why your flight was delayed, you can fill out an online form with all the details of your claim – then sit back and relax.

We recommend taking a few notes before reaching out to your airline. Here are the important details that you need to have at hand:

  1. Flight Date and Number
  2. Reason for the Delay
  3. Duration of the Delay
  4. Airline’s Response
  5. Delayed Flight Itinerary/Ticket & Boarding Pass
  6. Whether You Received Compensation At The Time Of The Delay
  7. Additional Expenses Incurred Due To Flight Delay

With these in hand, you’ll be able to get started on your claim quickly and submit evidence for each point – making sure that you get what’s due to you for successfully claiming flight compensation!

Collect Required Documents for EU 261 Claim

If your flight was delayed and it appears to be eligible for compensation per the EU 261 rule, you will need to find supporting documents to file a claim.
Depending on the specific situation and route you are claiming, you may need various documents. Here is a list of the documents that ClaimFlights usually requires when filing a claim:

  • Notice of delay letter issued by the airline
  • Flight itinerary (covering boarded flights)
  • Copy of identity document
  • Boarding cards (for each passenger in the booking)
  • Proof of payment for your flight (invoice or bank/credit card statement)
  • Proof of refund from the airline if applicable

Collecting these documents can be tricky – but don’t worry, ClaimFlights can help. Our team will take care of all of this for you! In some cases, we may even need additional documents to start your claim. Usually, our customer service agents ask for them after submitting your initial documentation.

Consider Professional Help to Accelerate the Process

Sometimes, it can be tough to investigate your flight delay due to bureaucratic regulations and language barriers. To ensure that you get to the bottom of the issue quickly, you may want to seek professional help.

ClaimFlights is a flight delay claim company that’s dedicated to helping passengers who are affected by flight delays, cancelations, and overbookings following the EU 261 rule. What makes them stand out is their expert team of legal professionals with decades of experience in air passenger law.

ClaimFlights provides its clients with an easy online solution and a personalized customer service experience for all their needs regarding delayed flights on arrival. Their mission is for air passenger rights to be respected worldwide and for all to have access to clear information about their rights as airline passengers.

Was your flight delayed? You may be eligible for compensation

Has your flight been delayed for more than 3 hours or even canceled? Don't worry, you may be eligible for compensation up to 600€ under the EU Regulation 261/2004.

Check if You're Eligible

We offer "No Win - No Fee" Services, so claiming is Risk-Free!

Which is the best company to claim flight delay compensation?

ClaimFlights is the best flight delay claim company when it comes to the payout after their 25% service fee. Through ClaimFlights, you could get 75% of the receivable compensation.

The following table gives you a direct comparison of flight delay compensation claim companies.

Your payout* (as Flight Delay Compensation)

for less than 1500 km for 1501 to 3500 km for more than 3500 km
ClaimFlights 187.50 € 300 € 450 €
Flightright 125.75 € 201.20 € 301.80 €
AirHelp 125 € 200 € 300 €
ClaimCompass 125 € 200 € 300 €
SkyRefund 125 € 200 € 300 €

* Source: Price comparison of flight delay claim companies, as of 8th August 2023.

What makes ClaimFlights stand out?

  • Experienced legal professionals
  • Personalized customer service
  • Easy online solution
  • Clear information about your rights as an airline passenger

If you find yourself stuck in the middle of a long process like investigating a flight delay, ClaimFlights can help you accelerate the process, so you can receive the compensation that you rightfully deserve.


Delayed flights can be both frustrating and expensive. But by taking the time to understand the underlying causes behind flight delays, you can be better prepared to make a claim for compensation. Knowing when and why a flight is delayed can not only help you seek economic compensation but can also help you anticipate delays and take the necessary action when necessary.

Whether you’re preparing for a flight or already dealing with a delay, ClaimFlights can help. Our team of flight delay experts is available to answer any questions you have and help you get the compensation you deserve for any delays or cancelations due to airline negligence. Start your flight delay claim with ClaimFlights today and get the money you deserve.

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