Get Paid: How to Claim Compensation for Missed Flight Connections

The blog explains how to claim compensation for missed flight connections due to the airline’s fault. Passengers may be entitled to up to €600 under EU Regulation 261/2004.

It’s the worst feeling when You arrive at your destination on time, only to find out that your connecting flight was missed due to a delay. Instead of arriving where you planned, you are stranded in a foreign airport without insurance or assistance.

But don’t despair! Here, we’ll give you all the info you need to learn how to claim compensation for a missed flight connection. Whether it’s due to bad weather, an airline error, or an overbooked flight—you may be entitled to some financial assistance from the airline when making a connection.

By following these steps, understand how and when to file for compensation to get paid for your missed flight.

What Rights Do Airline Passengers Have?

Do you know that panicky feeling when you miss a flight connection? Your travel plans can feel like they are in shambles, leaving you with an annoying problem. The good news is, as an airline passenger, you have certain rights when it comes to missed flights and how airlines handle them—and that includes the potential to get compensation for a missed flight connection.

Under European law (EC 261), airlines must compensate passengers for delays caused by their faults. That means if you’ve missed your flight connection due to the airline’s own mistakes—like not allowing enough time for the transfer—you could be entitled to:

  • A refund of the cost of the unused portion of your ticket
  • Re-routing to your destination at no additional cost
  • Meals and accommodation up to a certain limit
  • Numerous other kinds of support as needed

Moreover, if your delay is over 5 hours, you may be eligible for a full refund of all ticket costs. So keep these rules in mind if you ever miss a flight connection—you could be eligible for serious compensation!

When Are Flight Connections Covered?

Maybe you’re trying to get to a destination for a business meeting, or you’re starting your long-awaited family vacation. Whatever the reason, you may be eligible for flight compensation if your flight connection is missed through no fault.

So when exactly are flight connections covered? You may be eligible for compensation if you travel from the EU to another country with more than three hours of delay. However, there can be variations depending on the airline and other factors.

Here’s an overview of when flight connections are generally covered:

  • Flights departing or arriving in an EU country (including Iceland, Norway, Switzerland, and Liechtenstein)
  • Flights operated by an EU or non-EU airline (must be departing from or arriving at an EU airport)
  • Delays of three hours or more
  • Missed connection due to a delay on the first leg of the journey (flight cancellation is not covered)

Remember that specific exclusions may apply depending on the airline and circumstances. It’s important to read through all the necessary paperwork to understand which flights qualify for compensation.

What to Do if You Missed Your Flight Connection?

You may be able to claim compensation for your troubles if you miss your flight connection due to a delay. The exact amount of compensation will vary, but it’s worth looking into as a potential option.

Here are some steps to take if you missed your flight connection:

Contact Your Airline

Contact your airline as soon as possible to let them know what happened. They will be able to help you look into what options are available. If your wait times were significant, you might be offered alternate routes or other assistance, such as access to lounges or meals.

Research Your Rights

Find out what rights passengers have when claiming compensation for a missed flight connection. EU regulations, for example, state that passengers can get up to 600 euros if they were delayed by more than 3 hours and the airline was at fault.

Take Action

You can claim compensation from the airline if you’ve gathered evidence, such as boarding passes and ticket confirmation emails. Documentation helps in this pursuit — so remember to keep receipts, printouts, and any other paperwork related to your flight booking!

How to File a Claim for Missed Flight Connection Compensation?

If you were affected by a missed flight connection and want to know how to file a compensation claim, don’t worry – read on.

The process isn’t complicated! Start by contacting the airline. You’ll typically have up to six years to claim with most airlines, so don’t delay.

Step 1: Get your information together

Write down or take screenshots of all the details and information related to your missed flight connection, including:

  • Your flight number and departing airport
  • The scheduled takeoff time
  • Who you flew with
  • What your booking reference is (the Alpha/Numerical code that identifies your booking)
  • Any pictures or evidence of your ticket or boarding pass

Gathering all this information before starting the process makes it much easier. And if possible, collect evidence of any delays or cancellations (online documents, emails, etc.).

You will need these at a later stage in the claim process.
Once you have everything you need, contact the airline immediately and ensure they know the problem.

Conclusion

In summary, you can be compensated for a missed flight connection. The compensation you receive will depend on the flight’s distance, the origin and destination of the flight, and the airline’s policies. The best way to get compensated is to be persistent and follow up with the airline.

Airline delays and missed connections can be inconvenient and frustrating, but knowing how to claim compensation can save you time and money. If you have ever been affected by a flight delay or missed connection, act fast and contact the airline to see if you’re eligible for compensation.

In the end, a little effort now can go a long way in helping recoup the costs of a missed flight connection.

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Don’t miss out on the opportunity to learn more about claiming compensation for flight delays or cancellations. Click any of the links below to discover expert advice, comprehensive guides, and useful tips on how to claim what you’re entitled to. Whether you’re a frequent traveler or just looking to expand your knowledge, our fascinating topics will leave you informed and engaged.

Related Questions

What if my connecting flight was operated by a different airline?

If your connecting flight is delayed or canceled and was operated by a different airline, claiming compensation can be complicated. You will need to check both airlines’ conditions of carriage to determine responsibility for the delay.

If the delay was caused by the operating airline, you may be able to claim compensation from that airline. However, if the delay was caused by the first airline, the operating airline may not be liable for compensation.

It is important to check your ticket’s terms and conditions and contact both airlines for compensation options. Sometimes, the airlines may work together to offer alternative transportation or compensation to affected passengers.

Can I claim compensation if I missed my connecting flight due to a security check or immigration control delay?

If you missed your connecting flight due to a security check or immigration control delay, you may not be eligible for compensation from the airline. This is because these delays are often considered to be outside the airline’s control.

However, if the delay was caused by the airline or airport staff’s actions, such as a mistake in processing or directing passengers, you may be able to claim compensation.

It’s important to check the specific terms and conditions of your ticket and to contact the airline to understand your options for claiming compensation.

What if I booked my flights separately and missed my connecting flight as a result?

If you booked your flights separately and missed your connecting flight, you may not be eligible for compensation for the delay or expenses incurred. The airlines operating the separate flights are generally not responsible for ensuring you make your connecting flight.

However, some airlines may offer a “flat tire” policy that allows passengers who miss their flight due to unforeseen circumstances to be rebooked on the next available flight at no additional cost.

It’s important to check the terms and conditions of your ticket and contact the airline for rebooking options and associated costs.

What if I was offered a different connecting flight, but it arrived at my destination much later than originally scheduled?

If you were offered a different connecting flight but it arrived at your destination much later than originally scheduled, you may be eligible for compensation depending on the circumstances. If the delay was caused by the airline’s fault, such as a technical issue or crew shortage, you may be entitled to compensation.

However, if the delay was caused by an extraordinary circumstance, such as severe weather or air traffic control restrictions, the airline may not be required to provide compensation.
It’s important to check the terms and conditions of your ticket and contact the airline to understand your options for compensation and any associated costs. In some cases, the airline may offer alternative transportation or compensation to affected passengers.

Can I claim compensation for additional expenses incurred due to a missed connection, such as hotel accommodations or meals?

If you missed your connecting flight due to a delay or cancellation of the first flight, and the two flights were part of the same booking, you may be eligible for compensation for additional expenses incurred due to the missed connection, such as hotel accommodations or meals. However, if you booked the flights separately, you may not be eligible for compensation for these expenses.

It’s important to check the terms and conditions of your ticket and contact the airline to understand your options for compensation and any associated costs. In some cases, the airline may provide assistance with expenses, such as hotel accommodations or meals, but this will vary depending on the circumstances of the delay or cancellation.

Can I claim compensation for a missed connection if I arrived at the airport late?

No, if you arrived at the airport late and missed your connection as a result, you would not typically be eligible for compensation. It is the passenger’s responsibility to arrive at the airport on time and allow enough time to make any connections.
Pramod Ram

Pramod Ram

Digital Marketing Strategist

Pramod Ram heads the Online Marketing and Content Marketing Team at Claim Flights GmbH. He loves to travel, read books, watch movies and do intensive research.

If your flight delays for more than 3 hours, or was canceled, you may be eligible for compensation up to €600 based on EU 261 rule.

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