Air France Cancelled or Delayed Flight Compensation
If your Air France Airlines flight was delayed for more than three hours or cancelled without prior notice, you could be eligible for compensation up to 600€ under EU law. We may assist you in requesting compensation for Air France flight delays or cancellations on a “no win no fee” basis.
Enter your flight details and check how much you are entitled to.
In this guide, you will also learn about all your rights, privileges, and, most importantly, if you are eligible for compensation under EC Regulation 261/2004 EU Air Passenger Rights.
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Air France Flight Delays Or Cancellations Rights
Was your Air France flight delayed or cancelled? If the answer is Yes, you may have the right to claim compensation.
According to EU Law, if your Air France flight was delayed for more than three hours or cancelled less than 14 days before it was due to depart, you might be qualified to claim Air France compensation for the delays or cancellations up to €600 for each passenger.
The process of claiming delayed flight compensation from the airlines could be hectic. We can help you with hassle-free claims.
Check if you are eligible to claim and how much you can claim using our flight delay compensation calculator. Find it in just 2 minutes and proceed to claim on a ‘No win, No fees’ basis.
ClaimFlights experts may help you to claim compensation on your behalf. Please read the following guide to know how we will help you to claim.
Understand Your Air France Passenger Rights Under EU 261 Law
When flying with Air France, you are protected by EU Regulation EC 261/2004, which guarantees compensation and assistance in cases of flight delays, cancellations, missed connections, or denied boarding. This law ensures that passengers are fairly compensated for travel disruptions, giving you peace of mind when your journey is interrupted.
When Are You Eligible for Compensation?
You are entitled to compensation if your Air France flight faces any of the following issues:
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- Delays of more than 3 hours at the final destination.
- Cancellations where you were informed less than 14 days before departure.
- Missed flight connections due to a delayed Air France flight, causing you to arrive at your final destination more than 3 hours late.
- Denied boarding due to overbooking, despite having a confirmed ticket and reservation.
Conditions for Compensation
To qualify for compensation, the following conditions must be met:
-
- Your flight departed from an EU airport or arrived in the EU on an Air France flight.
- The disruption was not caused by extraordinary circumstances such as severe weather, airport strikes, or air traffic control restrictions.
- You checked in on time and fulfilled all travel requirements set by the airline
What Are Your Rights Under EU 261?
As an Air France passenger, under EU 261, you have the right to:
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- Compensation for flight delays, cancellations, missed connections or denied boarding.
- Full ticket reimbursement or re-routing to your final destination in case of cancellations or delays exceeding 5 hours.
- Meals and refreshments during long delays.
- Hotel accommodation for overnight disruptions and transport to and from the airport if re-routed.
Air France Flight Delay Compensation
If your Air France flight was delayed for more than 3 hours, you might be eligible for compensation under EU Regulation EC 261/2004.
Depending on the distance of your flight, you can claim up to €600 per passenger for the inconvenience caused by the delay. To start the process, fill out the Air France delay compensation form, and our team will assist you with your Air France delay compensation claim.
Eligibility for Air France Flight Delay Compensation
You are entitled to compensation if:
- Your Air France flight was delayed for more than 3 hours at the final destination.
- The flight departed from an EU airport or arrived in the EU on an Air France flight.
- The delay was not due to extraordinary circumstances such as severe weather, political instability, or air traffic control strikes.
Air France Flight Cancellation Compensation
If your Air France flight was canceled, you may be entitled to compensation under EU Regulation EC 261/2004. Air France is required to compensate passengers for cancellations unless they were informed at least 14 days in advance or the cancellation was due to extraordinary circumstances.
Eligibility for Air France Flight Cancellation Compensation
You may be eligible for compensation if:
- Air France informed you of the cancellation less than 14 days before your scheduled departure.
- The cancellation was not due to extraordinary circumstances such as severe weather, airport strikes, or air traffic control issues.
- You were flying from an EU airport or flying into the EU on an Air France flight.
How Much Can You Claim For Air France Flight Delays Or Cancellations?
The amount of compensation to claim varies from 250€ to 600€. It depends upon the route distance and the length of the delay.
The table below clarifies how much you can claim for Air France delayed or canceled flights.
Short distance (up to 1500 km) |
Medium distance (1501 to 3500 km) |
Long-distance (more than 3500 km) |
---|---|---|
e.g., Frankfurt to Madrid | e.g., Frankfurt to Istanbul | e.g., Frankfurt to New York |
€250 | €400 | €600* |
* the amount may get reduced by 50%, i.e., you may get up to 300€ for a distance of over 3500 km if EU borders were not crossed.
Faced difficulty in choosing the best company to claim compensation? Don’t worry, here we have compared some renowned flight delay claim companies’ fees to let you know who pays the best payout.
Your Flight Has Been Delayed or Canceled. What Should You Do?
Ask a reason for the delay
Note Arrival Time
Collect Evidence
Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.
Check your Eligibility
Enter your flight details into our compensation checker to check if you are eligible for compensation.
Exchange Contacts
Claim Money Back
Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.
Right to care in case of Air France Airlines Departure delays
If Air France flight delays for more than two hours or 5 hours, passengers are entitled to ‘Right to Care’ assistance.
For 2+ Hours of Flight Delays
Foods/Snacks
Communication
For 5+ Hours of Flight Delays
Foods/Snacks
Communication
Flight
Refund
Accommodation
Hotel accommodation & transport facility for an overnight delay.
Was your flight delayed for more than 3 hours?
Claim CompensationAir France Flights Delayed or Canceled?
Flight Number | From | To |
---|---|---|
AF1002 | Paris | Heraklion |
AF1021 | Olbia | Paris |
AF1115 | Zürich | Paris |
AF1139 | Vienna | Paris |
AF1140 | Paris | Amsterdam |
AF1347 | Warsaw | Paris |
AF1350 | Paris | Copenhagen |
AF1416 | Paris | Valencia |
AF1430 | Paris | Oran |
AF1513 | Bordeaux | Lyon |
AF1515 | Bordeaux | Lyon |
AF1526 | Paris | Venice |
AF1624 | Paris | Lisbon |
AF1648 | Paris | Barcelona |
AF1727 | Venice | Paris |
AF1728 | Paris | Málaga |
AF1740 | Paris | Amsterdam |
AF1784 | Paris | Tunis |
AF1820 | Marseille | Amsterdam |
AF1830 | Paris | Milan |
AF1842 | Paris | Geneva |
AF3664 | Amsterdam | Atlanta |
AF7410 | Paris | Toulouse |
Was your flight cancelled without any notice?
Claim CompensationAir France Missed Flight Connection. How Does It Work?
If you experience an Air France missed flight connection, you may be eligible for compensation under European Union Regulation EC 261.
To qualify, your situation must meet the following criteria:
- Your entire journey was booked under a single booking reference.
- The delay at your final destination exceeded three hours.
If both conditions are met, you could claim up to €600 for your missed connection. Make sure to review these requirements to determine your eligibility for compensation due to an Air France delayed flight and missed connection.
Air France Denied Boarding Compensation
If you’ve been denied boarding due to overbooking, you may be eligible for compensation under EU law.
To claim compensation, you must meet the following criteria:
- You did not voluntarily give up your seat in exchange for vouchers.
- You arrived at the airport on time.
- You had all the necessary travel documents.
- The departure or arrival airport is located in an EU member state.
If you were offered an alternate flight of your choice but arrived at your destination more than two hours late, you can also request compensation.
Make sure to keep these points in mind to determine your eligibility for compensation from Air France.
How to claim compensation for delayed or canceled flights?
We are specialized in helping air passengers to get their compensation quickly from the air carrier. With a track record of assisting over 23K+ passengers and achieving exceptional results, ClaimFlights is a trusted flight claim company.
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Check Entitlement
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Enter Flight Details
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Assign to us
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We process your case
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Useful information about Air France Airlines
Air France airline came into existence in 1933 as a merger of Air Union, Air Orient, Compagnie Internationale de Navigation Aérienne, Société Générale de Transport Aérien, and Compagnie Générale Aéropostale.
Air France is the subsidiary of the Air France – KLM group and has been the French flag carrier for over 8 decades.
Its headquarter is in Tremblay-en-France. The global hub of Air France is at Paris Charles de Gaulle Airport, with Orly Airport as a domestic hub.
Fleet Size and Destinations
Air France operates 225 fleets under its name. Also, a prominent domestic carrier with flights operating in 36 destinations within France.
Country | City |
---|---|
France | Agen, Ajaccio, Aurillac, Bastia, Biarritz, Bordeaux, Brest, Brive, Caen, Calvi, Castres, Clermont Ferrand, Figari, Lannion, La Rochelle, Lille, Limoges, Lorient, Lourdes, Lyon, Marseille, Metz/Nancy, Montpellier, Mulhouse, Nantes, Nice, Paris, Pau, Perpignan, Quimper, Rennes, Rouen, Strasbourg, Lourdes, Toulon, Toulouse |
United States | Atlanta, Boston, Chicago, Detroit, Houston, Los Angeles, Miami, Minneapolis, New York City, Orlando, San Francisco, Washington |
Germany | Berlin, Bremen, Düsseldorf, Frankfurt, Hamburg, Hanover, Munich, Nuremberg, Stuttgart |
Italy | Bologna, Florence, Genoa, Milan, Milan, Naples, Rome, Turin, Venice |
United Kingdom | Aberdeen, Birmingham, Edinburgh, Glasgow, London, Manchester |
Spain | Barcelona, Bilbao, Madrid, Málaga, Seville |
Canada | Montréal, Toronto, Vancouver |
Morocco | Casablanca, Marrakech, Rabat |
Nigeria | Abuja, Lagos, Port Harcourt |
People’s Republic of China | Guangzhou, Shanghai, Wuhan |
Brazil | Rio de Janeiro, São Paulo |
Congo | Brazzaville, Pointe Noire |
Dominican Republic | Punta Cana, Santo Domingo |
India | Bangalore, Delhi, Mumbai |
Russia | Moscow, Saint Petersburg |
South Africa | Cape Town, Johannesburg |
Sweden | Gothenburg, Stockholm |
Netherlands | Amsterdam, Rotterdam |
Denmark | Billund, Copenhagen |
Mexico | Cancún, Mexico City |
Belgium | Antwerp, Brussels |
Viet Nam | Ho Chi Minh City |
Cameroon | Douala, Yaoundé |
Martinique | Fort de France |
Poland | Kraków, Warsaw |
Switzerland | Geneva, Zürich |
Djibouti | Djibouti City |
Argentina | Buenos Aires |
Japan | Osaka, Tokyo |
Panama | Panama City |
Sint Maarten | Philipsburg |
Mauritius | Port Louis |
Hong Kong | Hong Kong |
Romania | Bucharest |
Slovenia | Ljubljana |
Chile | Santiago |
Costa Rica | San José |
Hungary | Budapest |
Israel | Tel Aviv |
Turkey | Istanbul |
Algeria | Algeria |
Armenia | Yerevan |
Benin | Cotonou |
China | Beijing |
Thailand | Bangkok |
Venezuela | Caracas |
Angola | Luanda |
Austria | Vienna |
Central African Republic | Bangui |
Colombia | Bogotá |
Croatia | Zagreb |
Cuba | Havana |
Czech Republic | Prague |
Equatorial Guinea | Malabo |
Greece | Athens |
Iran | Tehran |
Ireland | Dublin |
Lebanon | Beirut |
Portugal | Lisbon |
Bulgaria | Sofia |
Egypt | Cairo |
Ghana | Accra |
Jordan | Amman |
Malta | Malta |
Senegal | Dakar |
Tunisia | Tunis |
United Arab Emirates | Dubai |
Norway | Oslo |
Peru | Lima |
Ukraine | Kiev |
Air France Ticket Cancellation Policy
If the booking is cancelled just a few hours before the departure, passengers must pay a cancellation fee to the airline
Air France Baggage Policy
Air-France Hand Baggage | |||
---|---|---|---|
Ticket Type | Hand Baggage | Max. Size | Max. Weight |
Economy Class | 1 Bag + 1 Accessory | 55 x 35 x 25 cm | 12kg (26Ib) |
Premium Economy Class | 2 Bag + 1 Accessory | 55 x 35 x 25 cm | 18Kg (40Ib) |
Business Class | 2 Bag + 1 Accessory | 55 x 35 x 25 cm | 18Kg (40Ib) |
First Class (La Première) | 2 Bag + 1 Accessory | 55 x 35 x 25 cm | 18Kg (40Ib) |
Note : Personal accessory which should not exceed the following dimensions: 40 x 30 x 15 cm / 16 x 12 x 6 in
Air France Checked Baggage | |||
---|---|---|---|
Ticket Type | Checked Baggage | Max. Size | Max. Weight |
Economy Class (Except Light Fare) | 1 Bag | 158 cm / 62.2 in | 23kg (50Ib) |
Premium Economy Class | 2 Bags | 158 cm / 62.2 in | 23kg (50Ib) |
Business Class | 2 Bags | 158 cm / 62.2 in | 32kg (70Ib) |
First Class (La Première) | 3 Bags | 158 cm / 62.2 in | 32kg (70Ib) |
Note : In Economy class (light fare) passenger can purchase an additional checked baggage option
If your baggage arrived later than expected or your baggage is lost during transportation you could be entitled to Air France lost or delayed baggage compensation. You can find more information on lost or damaged baggage on Air France’s Website.
Air France Reviews
In terms of on-board services, Air France air passengers gave 3 stars out of 5 for inflight entertainment, food & beverages, seat comfort, and their staff service.
Air France Contact Information
☛ Website: Air France
☛ Social Accounts: Twitter | Facebook
☛ Contact: +1 800-237-2747
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