Air China Delayed & Cancelled Flight Compensation
If your Air China flight was delayed or canceled, you may have the right to compensation under European Regulation EC 261. The amount of compensation is up to 600€ ($700).
Enter your flight details and check how much you can claim
Table of Content
Air China Delay Compensation
Experiencing a delay with Air China can be frustrating, especially when it disrupts your plans. However, under European Regulation EC261, you may be entitled to compensation of €250 to €600 if your flight departed from an EU airport or arrived in the EU on an EU-based airline.
For China Airlines delay compensation, our team at ClaimFlights ensures you receive the compensation you’re entitled to.
You may be eligible for flight delay compensation if …
- Flight Delay: The delay must exceed 3 hours upon arrival at your destination.
- Circumstances: The delay should not be due to extraordinary circumstances, such as severe weather conditions or air traffic control strikes.
- Flight Route: The flight must either depart from an EU airport or arrive at an EU airport on an EU-based airline.
To claim your compensation, you must provide details such as your flight number, booking reference, and a brief description of the delay. At ClaimFlights, we simplify this process for you, ensuring you receive the compensation you’re entitled to without hassle. Whether you’re seeking Air China compensation for delays or compensation from another airline, our streamlined system makes the process easy and efficient.
Air China Flight Cancelled Compensation
Flight cancellations can be highly inconvenient, especially if they occur unexpectedly. If Air China cancels your flight, you may be eligible for compensation under EU Regulation EC261, provided your flight meets certain criteria.
When Are You Eligible for Compensation?
- Notice Period: If you were informed of the cancellation less than 14 days before your scheduled departure.
- Alternative Flight: If the airline fails to provide an alternative flight within a reasonable time frame.
- Extraordinary Circumstances: Compensation may not be applicable if the cancellation was due to extraordinary circumstances, such as natural disasters or political instability.
In addition to compensation, passengers may also be entitled to refunds or re-routing options, as well as assistance such as meals, refreshments, and accommodation, depending on the situation.
At ClaimFlights, we are here to help you navigate the claims process, ensuring you receive the compensation you deserve for your disrupted travel plans.
How much can you claim for flight delays?
The amount of compensation varies between 250€ to 600€ depending upon the route distance and length of the delay.
Short distance (up to 1500 km) |
Medium distance (1501 to 3500 km) |
Long-distance (more than 3500 km) |
---|---|---|
e.g., Frankfurt to Madrid | e.g., Frankfurt to Istanbul | e.g., Frankfurt to New York |
€250 | €400 | €600* |
* the amount may get reduced by 50%, i.e., you may get up to 300€ for a distance of over 3500 km if EU borders were not crossed.
An Example of when could you claim compensation for Air China Flight Delays or Cancellations:
If your Air China flight from Frankfurt Airport (FRA) to Beijing Capital International Airport (PEK) was delayed or canceled, you could be eligible for compensation under EU law. Since the flight distance is over 3500 km and departure was from an EU airport, you may claim up to €600 in compensation. It applies due to the EU Regulation 261/2004, which states that compensation is entitled to flight departure from an EU airport.
Your Flight Has Been Delayed or Canceled. What Should You Do?
Ask a reason for the delay
Note Arrival Time
Collect Evidence
Collect evidence such as pictures of arrival board, boarding pass, receipts, etc., to prove the delay.
Check your Eligibility
Enter your flight details into our compensation checker to check if you are eligible for compensation.
Exchange Contacts
Claim Money Back
Assign us your case for a hassle-free claim (we work on a "No Win – No Fee" basis) and Sit Back & Relax.
Understanding EC261 And Passenger Rights Air China
Under the EC261 Regulation, Air China passengers departing from EU airports are entitled to compensation and assistance for flight delays, cancellations, and denied boarding. This regulation ensures that passengers receive fair treatment and compensation, ranging from €250 to €600, depending on the flight distance and delay duration. ClaimFlights helps passengers navigate the complexities of EC261 to secure their rightful compensation from Air China.
What are EC261 Regulations?
The European Regulation EC261 establishes clear guidelines for compensating passengers in the event of flight disruptions. It applies to all flights departing from EU airports, including non-EU airlines like Air China. EC261 provides passengers with rights and compensation for flight delays, cancellations, and denied boarding due to overbooking. The regulation aims to protect passengers and ensure fair treatment, with compensation amounts ranging from €250 to €600, depending on the flight distance and delay duration.
Overview of Passenger Rights under EC261
Under EC261, passengers are entitled to:
-
- Compensation for Delays: If a flight is delayed by more than three hours upon arrival, passengers may claim compensation, except when delays are caused by extraordinary circumstances like severe weather or airport strikes.
- Compensation for Cancellations: In cases of flight cancellations, passengers are eligible for compensation unless notified at least 14 days in advance or offered alternative transport that meets certain conditions.
- Right to Care: During long delays, passengers are entitled to meals, refreshments, and accommodation, depending on the length of the delay.
- Reimbursement or Re-routing: Passengers can choose between a full refund or re-routing to their final destination in the event of cancellations or denied boarding.
- Upgrading and Downgrading: If passengers are downgraded to a lower class, they are entitled to a refund of 30-75% of the ticket price.
These rights empower passengers to seek compensation and assistance, ensuring a more equitable travel experience. ClaimFlights assists passengers in navigating the complexities of EC261 to secure the compensation they deserve from Air China.
Flight Departure Delays
If there’s delay at departure, you are eligible for “Right to Care”. The airlines must offer:
For 2+ Hours of Flight Delays
Foods/Snacks
Communication
For 5+ Hours of Flight Delays
Foods/Snacks
Communication
Flight
Refund
Accommodation
Hotel accommodation & transport facility for an overnight delay.
Plus, compensation of up to 600 Euros, if you reached your final destination later than three hours.
Air China Denied Boarding Rights
If you’ve been denied boarding on an Air China flight, you may be eligible for compensation under European Regulation EC261, up to €600.
- Timely Check-in: You arrived at the airport on time for check-in.
- Valid Reservation: You possess a valid flight reservation and all necessary travel documents.
- Overbooking: You were denied boarding due to overbooking (the airline selling more tickets than available seats).
- No Voluntary Seat Relinquishment: You did not voluntarily give up your seat.
In cases of denied boarding due to overbooking, Air China is obligated to offer you re-routing to the earliest available flight.
Alternatively, if you prefer not to travel, you can request a refund of your ticket cost, which should be processed within 7 working days.
If you are stranded at the airport awaiting a replacement flight, Air China EU261 entitles you to complimentary:
-
- Meals and Refreshments: To keep you comfortable during your wait.
- Communication Access: Two phone calls, emails, or faxes.
- Hotel Accommodation and Transportation: For overnight delays or when an extended stay is necessary.
Air China Missed Connection Flight Rights
When you book a flight itinerary under a single booking number or event, it typically includes one or more connecting flights. If you encounter a disruption with Air China that causes you to miss your connecting flight, you may be eligible for compensation under the European Union Regulation EC261.
If your connecting flight with Air China is delayed or canceled, resulting in a missed connection, you may be entitled to compensation. You may be eligible for missed flight compensation under the European Union Regulation EC261, if …
-
- The entire journey, including the missed connection, must be under the same booking number.
- Air China must operate both the initial flight and the connecting flight.
- The delay at your final destination must exceed three hours.
You could be eligible to claim compensation of up to €600, depending on the specifics of your flight delay or cancellation with Air China. This regulation aims to protect passengers’ rights and ensure fair treatment in the event of flight disruptions.
Am I Eligible To Claim Compensation?
EC Regulation 261/2004 is a European law, it applies to EU airspace. You do not have to be an EU citizen to claim delayed flight compensation.
It states that you can claim for flights departed from an airport located in the EU Member States (with any airline), or arrived at an airport located in the EU Member States with an EU regulated airline.
Origin and Destination | EU Airline | Non-EU Airline |
---|---|---|
EU ✈ EU | ✅ | ✅ |
EU ✈ Non-EU | ✅ | ✅ |
Non-EU ✈ EU | ✅ | ❌ |
Non-EU ✈ Non-EU | ❌ | ❌ |
Thus you are eligible for compensation under EC 261 Regulation.
Calculate The Amount Air China Owes You
Passengers are often unaware of their rights and end up claiming a futile amount compared to what they are entitled to receive.
At “Claim Flights” we facilitate free flight delay compensation calculator. It helps you to calculate the amount that you can demand from the airline.
You can check for free the amount Air China owes you.
Criteria for Air China Airways Compensation
Criteria | Details |
---|---|
Flight Delay Duration | Compensation is typically available for delays of 3 hours or more at the final destination, depending on the flight distance. |
Eligibility for Compensation | Passengers must have a confirmed booking and must check in on time (as per airline’s guidelines). |
Applicable Flights | Applies to flights departing from an EU airport or arriving in the EU on an EU airline, or under EC Regulation 261/2004. |
Compensation Amount | Based on flight distance: – €250 for flights up to 1,500 km – €400 for flights between 1,500 and 3,500 km – €600 for flights over 3,500 km |
Exceptional Circumstances | No compensation for delays caused by extraordinary circumstances like severe weather or security risks. |
How to Claim Compensation | Submit a claim with ClaimFlights by providing your flight details and receipts. |
Time Limit for Claims | Claims must be made within a specified period, typically 2 to 5 years, depending on the jurisdiction. |
How To Claim Compensation For Air China Delays?
In general, when passengers approach the airline, they were excused with reasons such as ‘extraordinary circumstances’, thus no compensation.
But, we know the actual reason behind the flight disruptions and help you with your claim.
To proceed with your claim, check your flight in our compensation checker tool.All you have to do is provide us with your flight number, date of journey, and some further information.
If you further decide to claim through us, provide us with your personal details and assign us by signing the digital contract.
We work on a “No Win = No Fee” basis. You don’t need to pay anything if we are not successful. You will not have financial risk. You pay only if we get money.
Our claim experts will work with various other teams to collect data so that everything goes smoothly.
Our claim experts have access to flight information such as the time by which the flight was delayed, the reason behind it, flight departure and arrival time, etc. making us more likely to win the compensation.
Don’t be late, claim for your rights today
How To Proceed With Your Claim?
Gather proof of flight disruption
- Request a written confirmation from Air China Airways regarding the flight disruption.
- Capture images of the flight information board
- Gather contact details of co-passengers (who can act as a witness)
Keep your documents ready
- Ensure you have your flight documents (flight ticket, boarding pass).
- Keep receipts or bills of additional costs (e.g. taxi, food & meals, and accommodation)
Request compensation
- Enter Your Flight details to file a compensation claim.
- For details on how much you can claim, see the compensation guide.
- Complete the claim form, which takes no more than 2 minutes.
- Select “Claim Flights” to assert your rights and secure your compensation.
Why choose “ClaimFlights”?
No win = No fee
Success Fee 25%
No Legal Action Fee
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Close to 100% Success
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